If you have been denied for a HAMP – Home Affordable Modification Loan Program find out why and reapply.
By: Anna Cuevas
Lets take a look Inside the Home Affordable Modification Program to see the possible reasons why you were declined:
If you have been denied for the Home Affordable Modification Program, often called the HAMP or Obama loan modification assistance program, it is of upmost importance for you to #1 remain calm and #2 find out in great detail all the reasons why you were declined. Many people that have gotten denied can get approved for a loan modification if they have changes to their previously submitted information and they make the necessary corrections to their application and then reapply. Being denied is frustrating and scary but it definitely does not mean it is the only chance that you have. If you are determined to keep your home and you know you can make a reasonable payment you have a chance to still make it work., don’t be discouraged. I know people that have been denied up to 10 times for loan modifications that end up saving their homes because of their determination and refusal to give up even when it seemed they had no hope.
If you are not in jeopardy of losing your home in the very near future this may give you an opportunity to find a job if you are unemployed, raise your income, or lower some of your expenses to then be able to reapply with updated financials and possibly qualify where you might have not qualified before. Sometimes a chance to regroup and take a breath is all we need to turn the page and have success.
Common reasons for denial are: Insufficient Income, too much income, payment already under 31% of your gross income, too much money in the bank, borrower not living in the property, lack of hardship or voluntarily left job or went back to school, lender could not reach borrower for missing documentation, they may not feel that a default is likely to happen with information submitted and for the permanent modification the borrower did not make trial payments on time or income changes were more than 25% different than when originally qualified.
Keep in mind that if after performing the 3 steps available to the servicer to modify your loan under the Home Affordable Modification Program, H.A.M.P. it still appears more lucrative to the investor to foreclose that is cause for a denial for them. This is why it is imperative to verify the income and expenses they used line by line to check for human error and you just have to be resourceful and examine your information with a fine tooth comb and with a different perspective, regroup, make changes and then resubmit your complete updated modification request. Give it all of your effort, follow up weekly, or even every other day if your in jeopardy of losing your home soon. Keep a log and follow a submission checklist. The other reason for disqualification is missing requested documentation so stay organized, calm, patient, and keep a positive attitude.
The 3 steps your servicer will perform to qualify you for a HAMP loan modification are rate reduction, then term extension and finally principle deferment or forgiveness(very unlikely and is solely at lenders discretion, they are not obligated to forgive or defer principle and is based off of a negative equity position ONLY and usually as with Fannie and Freddie approximately 30% maximum).
If they say it is because of your income or your expenses you need to go down line by line with the representative of your bank and then compare the numbers. It is important for you to prepare your household financial budget for yourself prior to submitting this information to your lender.
We are all human and in my experience I have witnesses many a mistake in this area.
I have been told by negotiators at many of the lenders that the lack of explanation of the hardship is another big reason people are denied. Consider all of these factors when writing out your Hardship letter and make sure you put all of the reasons you have a hardship and are in need of help but try to keep it to one page if possible and legible.
Lets examine the Fannie Mae explanation of how the Hardship is determined per guidelines given directly to the servicers/lenders to qualify borrowers for the Home Affordable Modification Program H.A.M.P.
Determining Hardship
Every borrower and co-borrower (if applicable) seeking a modification, whether in default or not, must sign a Hardship Affidavit that attests to and describes one or more of the following types of hardship:
1. A reduction in or loss of income that was supporting the mortgage loan, e.g., unemployment, reduced job hours, reduced pay, or a decline in self-employed business earnings.
2. A change in household financial circumstances, e.g., death in family, serious or chronic illness, permanent or short-term disability, or increased family responsibilities (adoption or birth of a child, taking care of elderly relatives or other family members).
- A recent or upcoming increase in the monthly mortgage payment.
4. An increase in other expenses, e.g., high medical and health-care costs, uninsured losses
(such as those due to fires or natural disasters), unexpectedly high utility bills, or increased
real property taxes.
5. A lack of sufficient cash reserves to maintain payment on the mortgage loan and cover basic living expenses at the same time. Cash reserves include assets such as cash, savings, money market funds, marketable stocks or bonds (excluding retirement accountsand assets that serve as an emergency fund – generally equal to three times the borrower’s monthly debt payments).
- Excessive monthly debt payments and overextension with creditors, e.g., the borrower was required to use credit cards, a homeequity loan, or other credit to make the mortgage payment.
Do Not Move Out Of Your Home you will be disqualified for HAMP – if you moved out prematurely consider moving back in if you want
If a servicer has information that the borrower does not meet all of the eligibility criteria for the HAMP (e.g., because the borrower has moved out of the house) the servicer should explore other foreclosure prevention alternatives prior to resuming or initiating foreclosure.
If you are current on your payments you may still qualify, the difference is that they won’t reach out to you- but they will not disqualify you simply for not being late, these are the guidelines they use:
Reasonably Foreseeable (Imminent) Default
A borrower who is current, contacts the servicer for a modification, appears potentially eligible for a modification, and has suffered an eligible hardship (as described above) must be evaluated using the imminent default screen set forth below. This must also be used to evaluate such borrowers who are in default but less than 30 days delinquent.
This is the Formula used when you are not currently in default to determine whether or not your default is imminent:
The borrower’s debt coverage ratio is less than 1.20. The debt coverage ratio is the borrower’s monthly disposable net income divided by the borrower’s current monthly principal and interest payment on the first lien mortgage loan (excluding tax and insurance payments). Monthly disposable net income is the borrower’s monthly gross income less (1) monthly payroll deductions, (2) monthly escrow allocations of property taxes, property insurance and mortgage insurance premiums, (3) monthly homeowner’s or condominium association fees, (4) monthly allocations of all other monthly credit
obligations, (5) all other reasonable living expenses allocated monthly, and (6) any other monthly net negative amounts paid or incurred by borrower (such as negative rental income, mortgage loan payments on investment properties); and
The borrower’s cash reserves are less than three times the current monthly mortgage payment, including tax and insurance payments (using estimated payments if the mortgage loan is not currently escrowed). Cash reserves are liquid assets the borrower has available for withdrawal from any financial institution or brokerage firm, including checking and savings accounts, certificates of deposit (even if held for an extended time), mutual funds, money market funds, stocks or bonds.
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PS Don’t be discouraged – fight for your home – have a positive attitude – expect miracles!
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Thanks for the informative articles, I was told yesterday on the phone after year and half of trying to modify my loan; that I was denied for a 3rd! The reason given was that I have equity in the home (19% of principle balance), even though the monthly payment is 45% of my gross income not including (principle, taxes & insurance). I struggle to make ends meet every month, do still have any hope of getting a modification, if they I have equity in the home?
Hello – Hang in there !
Ask them to give you line by line the income and expenses they used – if you can refer to my article on NPV http://ezinearticles.com/?Denied-For-HAMP-Because-You-Failed-NPV-Calculations—What-is-NPV-Test?&id=3574993 this will give you a bit of background on why they feel you don’t qualify for the HAMP – Tell them to give you the NPV values and all figures used and reasons for denial too – ask for it in writing asap. Go on http://www.eppraisal.com and figure out your values – get lower comps together form the 3 sites it gives you to justify that the equity is wrong- if you find the comps. Who is your lender? If you can follow the income calculations I have provided in my articles. Otherwise I can go thru if you give me the necessary figures to figure out where the numbers are… remember if after your taxes and insurance the actual principal and interest payment is too low, and they cannot get there from going 40 years then down to 2% interest that may be an issue. Are you currently behind on your payments?
Expect Miracles!
Hi Anne,
I’m so scared. I’ve just been approved for social security disability ovf $834.00. I gave them the award letter. I told them that although the letter stated it would begin March, they made a mistake and will give me retroactive check April 15th.
Well WF told me they will not wait because it is “projected income”. I explained to them how ridiculus that was and that it is crazy for me to hire a lawyer to delay things until April 15th so that I can give them a copy of the check and deposit made in the bank so that I can get approved.
The “Presidential Offices” stopped returning my calls since that phone call of last week. I have been in pre-foreclosure and I’m afraid they will sell my home. Should I hire the lawyer?
My income – $834.00 social security
1,300 son rent
1,096 child support
_____
3,239
Expenses are $1,175.00
I owe around $201.00. Someone told me I would qualify.
The Loan Modification has outdated info so I can’t deal with them.
What should I do??
Hi Donna,
Don’t be scared Donna – you are not alone – It is pretty ridiculous for them not to accept your projected income that is coming in 3 weeks. Wells Fargo , when is your sale date? I don’t think you need to hire a lawyer – you need to bombard everyone you can over at Wells Fargo – Let me know when your sale date is. I am here for you Donna – you can fight this!
God is our refuge and strength, an ever-present help in trouble. Therefore we will not fear, though the earth give way and the mountains fall into the heart of the sea – Psalm 46: 1-2
Expect Miracles,
Anna
Hi Anna, we have been doing this loan modification process with CitiMortgage for a YEAR now. We have been denied because of the 31% rule, although our income to payment ratio is more like 40%! And that’s using MY income- my husband is the only one on the loan, and he is unemployed right now! They seem to have an error in their computations, but we cannot figure out how to talk to the HAMP people- is there even a place we can call to straighten this out? I swear to you, it seems like Citi doesn’t want this to go right, and is trying to stretch this out because parallel with the HAMP they have been collecting as if we are delinquent this whole time. Did you know they do that? So that when this doesn’t work, they can continue on with forclosure proceedings right away, instead of having to start them at that time. I wonder if our legislators know that the companies are doing this? Citi went so far as to tell me that my payments that I had been making for HAMP (reduced by $400 per mo for HAMP) were basically put into an escrow and not credited each month to my loan. Because of this we’re now $5k behind in payments, according to them. Back to my question though- Other than Citi’s HAMP department, is there ANYONE to talk to from the govt program?? I cannot get a straight answer, and the HAMP dept at CIti has already given us misinformation (one item being that it’s 31% ratio for PRINCIPAL payment, not the full regular payment- from what I read it’s your whole payment, escrow and all).
Stacey
Hi Stacey T,
I know I wish Loan modifications came with a warning label – some can really take that long – I have seen one for 2 years –
Sometimes it has been a gift for people to be able to recoup some funds and time without a payment while they wait and process this – its more frustrating if you are not made aware that it could be quite the process –
Did you happen to check what income amount they were using to verify it was correct? Many times issues are corrected with just that one question – Yes I am aware that they just put stuff on hold from the point they were at when they begin the process and BELIEVE me I am on your side, but I have also seen borrowers walk after they have stretched out as long as they could with no payments so there are 2 sides to the equation that we normally don’t see the “whys” of the process although I do understand it feels unreasonable and wrong.
All of the Trial payments are put in suspense and hold until the permanent HAMP loan modification is generated and then they begin the payment posting process to arrearages first – that is the HAMP guideline. It is pretty backwards and it does make you look more late than you really are – those are the drawbacks of the program, hopefully they figure that one out soon. You can do this keep fighting in a pleasant way, call in the Holy Spirit to guide your heart and theirs as well – this really works, try it in the morning, before calls, before letters, at night –
Do you know who your investor is? What are your numbers?
ohp@citi.com Office of Homeownership Preservation at Citi
you can cc: Phyllis Caldwell at the Office of the Treasury
and also to Sheila Bair at the FDIC
they are in a post on this site – I will look for you and repost –
Priorities
The remedy for worry is not to take two aspirin and call the doctor in the morning. To confront worry and anxiety we seek God. We put God first and we move from worry to faith. This is how we live by faith instead of becoming overly worried about the future.
Matthew 6:33 But seek first his kingdom and his righteousness, and all these things will be given to you as well.
All these things are added. Our basic needs are food and clothes. God knows what you need. God is sufficient to provide. We must put our trust in Him.
Expect ONLY Miracles,
Anna Cuevas
I was denied for HAMP, no details of why I failed the test. Without telling me I failed the NPV test, they went ahead a offered me a In house, which came out to 38%, not the 31% that I needed. They went down to 2% and 40 years. They say that is the best they can do. My question is, can I reapply for HAMP and if so how soon? I really need to get down to the 31% if possible.
Hello Susan – I think they might have done a good thing – because 2% is the floor rate, 40 years is the max term you can even get on HAMP –
so if you reapply for HAMP they cannot go lower than what you just got without cutting principal which they may or not be willing or able to do – I don’t know how much you owe or how much your home is worth but what you got is a pretty good mod because it is a HAMP mimic – if you owe less than the value you may fail NPV if you have to get a balance reduction in order to get to 31%.
I hope this makes sense. If not let me know and I will try to do a better job at explaining
Trust in the LORD with all your heart, And lean not on your own understanding; In all your ways acknowledge Him, And He shall direct your paths. (Proverbs 3:5-6 NKJV)
Expect ONLY Miracles,
Anna Cuevas
http://www.theloanmodguru.com
i was also told i had too much equity. my husband was diagnosed with cancer stage iv and he is now cancer free. i had to care for him during his year of chemo and radiation treatments. we wer denied due to insufficient income for the hamp program. our servicer sent us to our state program and they stated we did not qualify for any of their programs. we have to be receiving unemployment to qualify for job loss (disability doesn’t count) and we have equity so sorry for your bad luck. after all of that, we were told we had insufficient income. i don’t know anyone who could work and get daily treatments for cancer let alone take care of yourself. he had oral cancer. feeding tube etc. that was my job. 15 years living in our home and our health insurance share of costs were $5,875/month. we did have some reserve until we were hit with the monthly insurance premium. we were left with a little under $200/ month to live on and pay our mortgage. there is no program for us. Yearly salary range $150,000-250,000 just hopefully i pray nobody has to fight for their life like my husband. our federal and state health programs determined our share of health costs of $5,875/month. does anyone have an answer? no
–Sorry for the bad grammar, in the original post! I am very worked up from the denial!
Thanks for the informative articles, I was told yesterday on the phone after year and half of trying to modify my loan; that I was denied for a 3rd time! The reason this time was that I have equity in the home (19% above the principle balance of $405,000), even though the monthly payment ($2,445 interest only @ 7.25%) is 45% of my gross income not including (principle, taxes ($6,000) & insurance ($560)). I struggle to make ends meet every month, do still have any hope of getting a modification, if I have equity in the home?
No worries – I am here to help
Ok they are saying your value is at 481,950
If the income they are using is 5433 x 31% =1684 MAX total payment (made up of principal, interes, prop tax, prop ins)
500 per month prop tax
47 per month insurance
1684 max total payment per 31% of gross income – 500 tax – 47 ins = 1137 max mortgage principal and interest payment per month based on the above income number of 5433 gross
Next estimate waterfall: Take 405,000 balance then 1)40 year term extension, then 2) as low as 2% interest this gives you a mortgage principal payment (not including tax, and insurance) 1226.00 about $89 difference from what you need based off of income. but based off of the max principal and interest payment you are allowed of 1137 then the max principal balance is 375,000 which would mean they either have to defer principal or forgive principal of about $30,000
If your income can get to gross $5719 or a bit higher this would seem to get you closer to something they would be more willing to do. My first step however would be to write to them and get all the reasons and figures direct from them as to what was used by them. They do make errors. Who is your lender?
Think good thoughts as thoughts become things…. Expect Miracles!
Anna
Thank you very much for the response! It means the world to me, that I got such a fast response..
To answer your questions:
1) eppraisal= $450,057; zillow= $494,000; cyberhomes =$381,972
2) The lender or servicer is : EMC, I believe its held by a private investor
3) I am not behind, I have never missed a payment.
And yes, I can get my gross income to $5,720+ if need be, with my families help!
-I will request all figures from the company ASAP-
Thank you…
D.K.
You are very welcome!! – unfortunately they use a complicated computer system to come up with their figures – I would also look at the new article I just wrote because we do not want them to next hit you for too much income — it is a catch 22 situation with these complex formulas- http://www.askaloanmodguru.com/201/at-this-time-you-are-ineligible-for-the-hamp-program-does-this-sound-familiar, I in no way shape or form am telling you to be late, just that they calculate your “imminent default” probability – I am going to email you! Ask them to give you ALL the details first – line by line every detail of income and expenses. Next build a comparable page with cyberhomes as your guide. Challenge their BPO (Broker Price Opinion) if you can find current like comps that disprove their higher value.
Anna,
Considering that I had to file CH13 due to the financial hardship last year, the figures can only be requested by my attorney. However, I was given -47,245 as my NPV and the BPO was given as $493,000 from “as he looked it up from Zillow.com”
Not sure where I can go from here, do I reapply? request the detailed figures for the calculations?
Thanks,
D.K.
Hello DK – I want you to call them and keep calling until you get someone nice on the line that can tell you line by line what income they used, what expenses they used -tell them that you would like in writing the factors used to calculate your NPV
If the borrower is not approved for a HAMP modification because the transaction failed the NPV calculations, then the servicer must, explain what the NPV means tell you the factors used to make the NPV decision and advise you that you may request the values used in making the calculations along with the date the process was completed within 30 days of the notice of denial. and dates. The reason they have to provide this information to you is to give you the opportunity to make any necessary corrections to the values they used as they make or break your ability to be considered eligible for the Home Affordable Modification Program.
PER THE HAMP guidelines:
You or your authorized representative, can request the specific NPV values verbally or by writing to the servicer within 30 calendar days from the notice date and they must answer your request within 10 days.
If you request the NPV values and you have a foreclosure sale pending the servicer must not complete the foreclosure sale until 30 days after they deliver those values to you to give you time to correct the inaccurate values. If there are any.
cut and paste the letter below – add your loan number and fax and certify mail – return receipt requested -
Overnight Mail
Chase/EMC Fulfillment Center HAMP
2780 Lake Vista Drive
Lewisville, TX 75067
fax 917-849-2677
URGENT ASSISTANCE NEEDED
Loan#
To whom it may concern:
I was recently notified that I was denied for a HAMP loan modification due to NPV – Per the Treasury guidelines for HAMP I have the right to have an explanation of what the NPV means including for you to tell me the factors used to make the NPV decision and I hereby request the values used in making the calculations along with the date the process was completed within 30 days of the notice of denial. and dates, per that same guideline. In addition I would like a line by line explanation of what gross income was used, what expense figures were used as well as where the value you obtained came from, because the value I have differs significantly from the value figure I was given by the representative.
Sincerely,
cc: Department of Treasury
Phyllis Caldwell
Chief of Treasury’s Homeownership Preservation Office
Department of the Treasury 1500 Pennsylvania Avenue, NW Washington, D.C. 20220
Hello DK – I want you to call them and keep calling until you get someone nice on the line that can tell you line by line what income they used, what expenses they used -tell them that you would like in writing the factors used to calculate your NPV
cut and paste the letter below – add your loan number and fax and certify mail – return receipt requested -
Overnight Mail
Chase/EMC Fulfillment Center HAMP
2780 Lake Vista Drive
Lewisville, TX 75067
fax 917-849-2677
URGENT ASSISTANCE NEEDED
Loan#
To whom it may concern:
I was recently notified that I was denied for a HAMP loan modification due to NPV – Per the Treasury guidelines for HAMP I have the right to have an explanation of what the NPV means including for you to tell me the factors used to make the NPV decision and I hereby request the values used in making the calculations along with the date the process was completed within 30 days of the notice of denial. and dates, per that same guideline. In addition I would like a line by line explanation of what gross income was used, what expense figures were used as well as where the value you obtained came from, because the value I have differs significantly from the value figure I was given by the representative.
Sincerely,
cc: Department of Treasury
Phyllis Caldwell
Chief of Treasury’s Homeownership Preservation Office
Department of the Treasury 1500 Pennsylvania Avenue, NW Washington, D.C. 20220
Dear Anna,
Finding your sight has been a true blessing and hopefully you can help me because i truly need it. I am a typical housewife trying to get a loan mod approved by chase. I was wondering if you could check some numbers for me and let me know if i’m headed in the right direction. My loan is with Chase/Wamu. The loan is under my husbands name. I applied with only my husbands income first and was denied for insufficient income. i reapplied with both my husbands income and my income and was denied both for insufficient income. I fought back and was able to get a conference call with the Manager of Loss Mitigation and Specialist with the Executive Team the other day. What i found out was that chase never used my income to determine eligibility the second time. THEY USED THE SAME FIGURES FROM THE FIRST DENIAL . My husbands monthly income is $5833.00 and 2200.00, combined $ 8,033.00. My monthly mortgage is $4803.61. My taxes, insurance and escrow shortage total 1,026.00 per month. My bpo stated my house appraisal was 502,000.00. My current interest rate 6.875%. My outstanding loan balance is 552,659.59. My original loan amount in 575,000.00. My monthly expenses are 2724.00. i’M to resubmit updated bank statements and updated payroll checks for both of us today. do i have a chance. i would appreciate any information. Thankyou, Elaine
Helllo Elaine! I have been answering you on your other comment posts -have you been getting my answers? I think you did because I told you to ask them exactly what they were using to qualify you -
Now I don’t remember if you said that you had Fannie Mae or Freddie Mac do you?? you can check here : http://www.myhomeremedy.com/contact.html
Did they say they are trying to qualify you for HAMP or a proprietary program?
what are your regular prop insurance and prop tax montly amounts without the shortage ?
I told you they make mistakes — RULE #1 in Loan Modification is belief, and mindset. but RULE #2 is VERIFY EVERYTHING LINE BY LINE!!!! – Remember there are humans working there
How behind are you? What state are you in?
Elaine – I truly believe you can work your file up and continue to push and fight to get an approval and be successful.
Is the income you are giving me GROSS – or NET?
EXPECT MIRACLES! And if we are certain that he gives ear to all our requests, we are equally certain that we will get our requests.
Anna; The Loan Mod Guru
Dear Anna,
Thankyou so much for responding to my message. I originally applied for the HAMP and they denied me after 4 Trial Pmts for insuffient income. When I resubmitted with both of our incomes in Oct 2009 they said they were trying to get me approved for a Chase in-house Mod. I don’t know if my loan is Freddie or Fannie.I checked the website you gave me and “no info was found”. My loan was originally with Wamu and then chase took it over. I am 6 months behind. My husbands gross income is $ 5,833.00 and my gross income averages about 2200.00 a month. I do not have any taxes taken out of my weekly check. I live in NY. Do you think my income is still to little. When i input these figures into the FDIC NPV Spreadsheet the figures passed. Any information you can give is greatly appreciated.
Thankyou,
Elaine
Dear Anna,
Sorry, I left the tax and insurance information out of my last email. My total monthly taxes are $863.26 and my insurance is $92.83.
Bless you,
Elaine
Hello Elaine -
Ok – I think the first thing you should do right now – is call the lender and ask them who the investor on your loan is? — Also ask them what program are they trying to qualify you for and if they could tell you how they calculate it, just say what DTI do you allow on that program” and write down everything they say – and if that program allows 40 year term extensions (just for kicks to see if they tell you) — Call and do that and post what they say!! I am ansious to hear!! Call now
Going by these numbers if they use the Hamp – they could lower the rate to 2%, and extend the term to 40 years the lowest total payment PRIOR to any principal deferment (which they may OR may not do) is 1674.00 + 863.26 tax(why so high still) and insurance 92.83 (also seems kinda high) = $2630
8033 x 31% max total is $2490 so you are 140 too high with the 1st 2 HAMP steps – you would need approx gross of 8484.00 – to be at the point where they dont have to defer principal to get you to 31%
So you are really close — how far along are you in the foreclosure process, have they filed anything?
Be truly glad. There is wonderful joy ahead!”
– I Peter 1:6
Anna
EXPECT MIRACLES!!
Dear Anna, I havebeen extremely stressed because I also have been applying for the HAMP program for the past year only to be denied 3 times as well. My Bank is Wells Fargo Home Mortgage. The last time I was denied I received a letter dated Jan 5, 2010 stating that ” after carefull review we are unable to adjust the terms of your mortgage.” I called and asked why I was denied and I was told that I had a deficit of $581.76. I went over the figures with the agent and told her the calculations were not correct. I told her what my income was and she pre approved me for the HAMP however this time I was not given the trial period payments. She mailed me the paperwork, I sent it back prior to the 10dy deadline and was called yesterday and told that I have $549.38 income after my debt and that I would now not be eligible again for the program or any other program. I was first approved in August for the HAMP however my trial payments were $100 less than my current mortgage which I was unable to pay. I asked for a reconsideration of the payments and I was denied. Prior to my initial request in March for assistance, I had not ever been late or missed a payment. I have made payments as I have been requested to pay on their forbearance program and Modification trials, however the collection department and the customer service department differ on what that should be. I have now been told that “foreclosure proceedings have been started and that I need to pay my mortgage in full immediately.” I owe quite a bit now because I have been making payments less than my mortgage payment all this time except for one full payment this past month. I am very afraid of losing my home. I am single, not good at math and now don’t know what to do. I am expecting another denial letter early this week. I don’t understand how to calculate this, Help!
Dear Anna,
Thank you for all of your guidance helping me try to qualify for the HAMP program. I too have been working with my bank on this loan for a long time, since March of 2009. I have received 3 denial letters without explanatiion and upon requesting the information per telephone I haven’t been able to get any amswers. Thanks to the information and support that you have provided to me I have already been able to take a major step to help myself accomplish this. I appreciate what you have done for me and thank you from the bottom of my heart. You are an example of how all of us need to treat one another. What an incredible site, thank you for helping so many people in such troubled times. Bless You, A. C.
Allison,
You are very welcome. I am here to serve! “Trust in the Lord with all your heart; and don’t lean on your own understanding. In all things acknowledge him, and he shall direct your way. [Proverbs 3:5, 6]”
EXPECT ONLY MIRACLES!
Anna
Dear Anna,
Thank you for doing this! I am a veteran and have owned my own business for 26 years – same business, great reputation, a book of steady clients which, to my fault, I did not expand fast enough to counter the recession. My clients are still there and will come back to me, but they simply are not buying now and efforts to obtain new ones are difficult. I am looking for another “real” job + pushing as hard as I know how to keep my company alive to fight again. My business is a high commission one and a few “hits” would make this all go away. I’ve been counting on a few “hits” now for more than a year, ever the optimist.
I just found your site today as I was working on my 2nd mod. submittal. The first request denied because of high income (I gave them a backward looking one year P&L which looked good in October 09; the story is very different now).
Based on my calculations now using a 3 month P&L, we qualify because our payment numbers equal 36.7% of gross income.
However, we are behind by two payments and about to be three…they gave us one month of reprieve in December if we paid that one off by adding additional principal to the next 5 months.
My real question is about the loan company’s calculations of our “ability to pay.” Are they more interested in just getting our payment to squeak in at 31%, or will they take into account your total ability to pay. Using real numbers if they just hit 31%, we will still be at a loss of around $1000 per month to show break even.
We can get that amount down some (daughters working to help pay for expenses, shave here & there, etc.) or just eat rice & beans…but we will need to be creative.
You must also know that we are about to file for bankruptcy protection having fought this for more than one year. We have settled two accounts outright (wasted money now), have 5 year payment plans working on two others, delaying action on still another and have exhausted all savings, 401k, etc. because we thought that my business would have bounced back by now.
Help… & God bless you,
JP in GA
Hello JP – How are you? Welcome to “our” site. I am happy to be a resource for people and to be a rock for many too lean on in this dire time of need.
So I tell you, whatever you ask for in prayer, believe that you have received it, and it will be yours. (Matthew 21:22)”
I would love to help you – Please tell me exactly what you would like me to help you understand.
All of your efforts need to go towards building yourself back up and being able to afford your mortgage.
Who is your lender ? Have you checked if you are fannie Mae Or Freddie Mac?
Let me know if I am not understanding your question: Their only requirement is to get the payment to 31% of your current GROSS income including taxes, insurance, Hoa – they will not go anything below that on the HAMP program -they do not consider your credit debt for this program at all!! They will for other programs but not HAMP.
DO NOT file for BK until you are done with the approval process of this program – otherwise you will enter into a red tape nightmare be strategic and do it once you are permanently approved – and…stop throwing money away
You really do not want your current payment to be at 31% because you will then not qualify – there is a whole formula that goes into getting your modified payment down TO 31%
EXPECT ONLY MIRACLES!!
Anna
JP -
PS thank you for being a Veteran and serving our Country!! I know you have not gotten the thanks you deserve!
T H A N K Y O U! “I know the plans I have for you, declares the Lord, plans to prosper you and not to harm you, plans to give you hope and a future. (Jeremiah 29:11)”
EXPECT MIRACLES JP
Hello JP – I never heard back from you? – I am here if you need me.
“However, as it is written: “No eye has seen, no ear has heard, no mind has conceived what God has prepared for those who love him”—” (1 Corinthians 2:9)
Hi Anna, Thanks for your prompt reply; you answered my ramblings very well. The mortgage is E*trade Financial and mine is owned by Merrill Lynch Global Securities = Bank of America. My Senator has a direct connect with BofA & I shared my hardship letter with his staff today.
My BR lawyer advised me to wait on filing, as you did, until it is approved and the 3 month trial is done. Barring foreclosure and/lawsuits; we will attempt to wait it out. As of Feb 1, we are 3 months behind and a breach letter was sent on Feb 2. I am hopeful that we can fight a delaying action to get through the mod decision, then 3 months trial.
Thanks for the verses; I know God is faithful. I pray for His guidance daily. My journal of the last year includes two pages of small miracles which directly impacted our situation. One day – after this is done – I’ll retrace the story and share it with others. To give you an example, just yesterday I was talking to a new client and said to them, “You know you should consider X at this special price…,” and they did. The funds from that sale will pay the taxes on our automobiles which are 3 days late.
This list of miracles has kept us from filing bankruptcy till now and has led me to believe that He will get us through without having to do so. I have ABSOLUTE COMPLETE confidence that He can achieve that, but believing does necessarily equal patience, and the opposing force is strong.
Mark 11:24 – “…whatever things you ask when you pray, believe that you receive them, and you will have them.”
We will see what tomorrow brings; hope is a wonderful thing. Blessings to you and all who visit here. JP
JP Let me know how else I can serve you! Tell your Senator about our site
People need to know that somebody really cares and understands!
When God is with you WHO can possibly be against you??
EXPECT ONLY MIRACLES! – Start a gratitude journal – I have seen my share of miracles- I was diagnosed with ovarian cancer last year – I am in full remission – I witness a miracle at the hand of another instrument of GOD – I believe that God wanted me to do this blog – and I feel I am chosen to do some of his work with the suffering coming from this crisis – that is the sum of what you may see or feel here. Welcome – know that you are not alone. Share.
Anna
Hello,
We received a trail modification with Wachovia in September started the process in Fed,2009.Submitted all information documentation completed the 3 mnths nothing late.Wells Fargo acquired Wachovia our last month of payment.Wells Fargo asked us to resubmit the information we did and they sent us a denial letter.an excessive amount of income of 1.000.00. Will not go over how they came up with the amount and only option short sale or quick deed.We are in a worse postion than before with only paying the modification payment we are 6 months pass due.We don’t know what to do???
Hello M.Ray -Welcome to “our” site -OK – I have 2 latest posts with information that they must tell you why your were denied, was it after 01/01/2010? Take a deep breath, call in the Holy Spirit, who is wondering why you have not called him in, by the way – and make a phone call, ask them to give you line by line items of why you were declined, ask if you were processed for a HAMP Home Affordable Modification Program. Lets go over your figures – feel free to look at my posts – there are step by step HAMP calculations you can try to have a go at it. If you do not understand how to figure it out – I will do it for you – I would just need gross income, principal balance, default amount, monthly prop taxes, monthly insurance, hoa, Do you know if your loan is Fannie Mae or Freddie Mac. Start there and we will move forward , one step at a time – or like I love to say Bird by Bird.
The LORD is my light and my salvation; whom shall I fear? the LORD is the strength of my life; of whom shall I be afraid?
(Psalm 27:1)
EXPECT MIRACLES,
Anna
Okay I need help….I was denied the H.A.M.P program through Home Q Servicing, they said I have an 1600.00 left over it each month and showing me as an income of 4500.00 per month which is not right, I sent in my recent check stubs and they told me they have to go by what I made last year and divide it by 11.5 for a monthly income for me.Well last summer was making that ech month and some times more but since October it has only been maybe 2000.00 ech month. I am a commisions only employee so my income is not a regular one.When I talked to them this morning they told me I have 2 choice bring the account current or do a short sale. I do not want to lose my home.But they will not accpet what I truly make as of right now for my income.Please tell me what to do.
Hello Wanda — Welcome to “our” inspired site
“Prayer is mans greatest power!”
Did you already call them and ask them to give you a line by line income and expense breakdown that they used? If not that is your first step — Take a deep breath and ask the Holy SPirit to guide you and the representative. DO not let anyone intimidate you – even if they say something you don’t agree or like – no one can make you feel any certain way UNLESS you let them…. You are going to get to the bottom of this – this is going to be step 1
Then I want you to write a heart wrenching letter detailing what you have been put through – how much is your principal balance, monthly prop taxes and monthly insurance?? what is your current payment? and you said 2,000 is your real avg monthly gross income??
Please let me know I am here to help!!!
EXPECT ONLY MIRACLES,
Anna
I was denied a mod. How should I phrase my request to find out why. They will not give any info on the phone. The say I had a surplus ($1,300). No way deducting my expenses from my net pay. I think the deducted my expenses from my gross.
Hello Keith! Welcome – I hope you find comfort and inspiration here! Stay positive!! I am here for you! Read the articles do the calculations – let me know if you get stuck!
URGENT ASSISTANCE NEEDED
Loan#
To whom it may concern:
I was recently notified that I was denied for a HAMP loan modification due to NPV – Per the Treasury guidelines for HAMP I have the right to have an explanation of what the NPV means including for you to tell me the factors used to make the NPV decision and I hereby request the values used in making the calculations along with the date the process was completed within 30 days of the notice of denial. and dates, per that same guideline. In addition I would like a line by line explanation of what gross income was used, what expense figures were used as well as where the value you obtained came from, because the value I have differs significantly from the value figure I was given by the representative.
Sincerely,
cc: Department of Treasury
Phyllis Caldwell
Chief of Treasury’s Homeownership Preservation Office
Department of the Treasury 1500 Pennsylvania Avenue, NW Washington, D.C. 20220
any info you can give me will be appreciated
Hello, Noreen – welcome – I would love to give you information but what information are you needing specifically? Tell me about your situation -
Happy is the man who finds wisdom and understanding for the
gain from it is better than gain from silver and profit better than
gold.
– Proverbs 3:13,14
EXPECT MIRACLES,
Anna
Dear Anna, I was denied a loan modification from Wacovia Bank. Reason was current financial situation does not meet requirements to qualify for” imminent default”. What does that mean? I called them today and they said income was too much. My husband has had carpal tunnel surgery in both hands in early 2009. Hands got worse. It took new doctors to find out he had a cervical compression on his spine in Nov. 2009. Another surgery and temporary disabled for 2 months. Worked 6 days in Jan. 2010 3 days so far this month. Too much income? He is still currently going to physical therapy 2-3 times a week. And we paid $3500.00 to American Mortgage Relief. We were approved in August with trial payments. They did not send the required docs in time so we had to resubmit everything all over again. Then we get denied. We do make our payments every month and late at that. We are in an adjustable option loan. Our balance keeps going up because of deferred interest. There should be a law against these kind of loans. We can only afford the minimum payment and this is what is hurting us. Any suggestions would be greatly appreciated.
Also we owe $258,000. with $18,000 in deferred interest.
Victoria
Hello my dear Victoria – They probably have the wrong information – it happens all of the time! Call Wachovia tomrw and ask them to give you the exact income that they used – now are you behind any payments or are you currently on time?
What is your home currently worth? They do have another program there called MAP – which I like better than HAMP – but you have to specifically apply for it – they take 20% off of your principal balance and that is pretty GREAT! They still work on your rate as well with this program so that may be the blessing in disguise if this sounds like a good idea for your situation.
You should really write a letter to that company and try to get your money back.
Immediately he spoke to them and said, “Take courage! It is I. Don’t be afraid.” Then he climbed into the boat with them, and the wind died down. They were completely amazed,
Mark 6:51
Expect Miracles,
Anna
Anna are you there? Here are some figures on our monthly situation.
$1428.94 mortgage payment option 1
$2500.00 income (it varies, sometimes less)
$1500.0 expenses (utilities, ins., groc., gas-auto)
$525.00 rental income
Anna, Thank you for responding so quick! We are not behind in any payments. In fact I just made Feb. payment today.
I think they used his vacation, sick, and holiday pay as a monthly income. But we had to use it to make ends meet. Is that fair? Also I worked for my husbands company for 4 days in October 2009. I did make $1000.00, but that was only 1 time last year. And 2 days this year making $500.00. This was only because we were out of town for 5 days at a time.
I will definately call them again tmorrow and ask them for the exact income they used?
The MAP program sounds like a good idea for us. I think our home is currently valued at $380,000.
We really need to get into a fixed loan or something. I am stressed that my husband won’t last much longer.doing his current job. But he did survive major surgery. But the recovery will take at least 6 months to get back to normal work duties. Operating a forklift is not light duty. He just turned 60 last month.
God Bless you Anna
Victoria
Victoria – You are welcome. You need to put a real good letter of explanation together so they know the details of what is happening – no more than a page and a half – keep the facts, take a step back and read it to see if you would read it if you worked there. – If they see the income on the check they will use it – so now your checks will not have all of those extras- I am not positive if they will do MAP if you are not underwater on value — check at http://www.eppraisal.com
You could read about Imminent default in my article – its cover in depth. Let me know what happens tmrw when you call – I am here for you!
May you experience the love of Christ, though it is so great you will never fully understand it. Then you will be filled with the fullness of life and power that comes from God.
20 Now glory be to God! By his mighty power at work within us, he is able to accomplish infinitely more than we would ever dare to ask or hope.
Expect Miracles,
Anna
I went to eappraisal.com. My house is worth $290,000. Less than I thought.
Hello:
I was denied on my HAMP mod (CITI mortgage) because they said I had too much (3+ mths) in my bank account. Well, because I do not escrow my taxes and insurance, this money was used to pay my propery taxes– now my reserves are under 3 months. PLUS, I understand that NEW HAMP guidelines say that you can have under $25k in reserves and still be alright.
In looking through your site, I see that you mention that it IS possible to re-apply for a HAMP modification, but I have been told by EVERY one I spoke to at Citi that I CANNOT re-apply for HAMP. They state that they have to go off the ORIGINAL bank statements I sent in last year. Info I see from you is that I CAN re-apply with change of circumstances.
Again I keep trying, but have gotten the consistant message that they won’t re-consider. Do you have any links to any HAMP guidelines saying that I can reapply?
Please advise. Very much appreiciated.
Hello Anna and God Bless you for all your help.
Here is my situation, I applied 15 months ago for Modification of % w/Indymac.15 months behind. After calls, e mails, i got a letter from Vice president Latman saying that i was denied because I did not pass the NPV test.I requested the information lien by line but I got nothing yet. I got this two family house in 2007 in NJ for $415,000, my % 8.25, My second floor was rented most of the year for $2000 monthly last year. Taxes are 9744 year/Insurance 750 year.Many expenses because of credit cards + a car that I got.Income is $6200-$6400 aprox, second floor is emptied now. I owed $404,000.pls help me and again God Bless you!!!
Hello Flor,
You are very welcome, I am here to serve you as an instrument for the Lord. I would love to help you but i need some more details
Please check your value on http://www.eppraisal.com
i need your current payment and your monthly property taxes, and homeowner insurance amounts – I look forward to serving you.
I’ve commanded you to be strong and brave. Don’t ever be afraid or discouraged! I am the Lord you God, and I will be there to help you wherever you go. Proverbs 24:16
Expect Miracles,
Anna
thanks a lot for taking time of your busy schedule to answer my quetsion, and God Bless you and God Bless all your family!!!
Mortgage payment $3,117 monthly
Property taxes $ 9,400 year
insurance $ 700
Home value Closest house to mine $130,000 but the town appraisal $389,000
interest 8.25 %
term 360 months (30 años)
anna, please help me, tell me what to do, i have two children and I don’t want to lose my house.
I received this email from one of the people that work for Indymac: please read it, he explain why I got denied:
“We reviewed you request for a loan modification under the Home Affordable Modification Program (HAMP) model. Unfortunately, based on the financial information you provided to us, you did not qualify for the HAMP plan. Under the Net Present Value (NPV) test required by HAMP, the costs associated with a modification exceeded the net present value of the benefits of modifying the loan. We used verified income of $6,116/month. Taking 31% of this amount which equals $1,896 and deducting taxes ($923/month) and insurance ($90/month) required for the property equals $883.00 in principal and interest to support a modification for your loan. Calculating this principal interest payment with the standard HAMP modification of 2% at 40 years equals a principal balance of $291,587.
Your loan is currently due from 12/01/08 for a total due, with an estimated $5,000 foreclosure fees, of $465,637.00. In order to get to the $291,587 amount, we would have to principally forbear $174,051, which is 37% of estimated delinquent amount. HAMP only allows 30% principal forbearance. This is the calculated reason your loan failed the NPV test and along with the cost associated with modifying the loan, exceeds the benefit of modifying it. ”
Gracias!!!
Hola Flor Maria – well I think I might have good news for you!!! You need to get your paperwork regarding your taxes and insurance because their figures state 900 for property taxes vs 783.33 (ps why is it sooooo high?)
and on the insurance they have $90 per month vs. 58.33 get your paperwork and send it to the person who emailed you and ask them to please make the corrections because if this is the case your total payement would be $1828.71 whichis is now within the 30 % principal forebearance amount they quoted on this email!!
I will pray for you! “What then shall we say to [all] this? If God is for us, who [can be] against us? [Who can be our foe, if God is on our side?] He who did not withhold or spare [even] His own Son but gave Him up for us all, will He not also with Him freely and graciously give us all [other] things?” (Romans 8:31-32 Amplified)
Expect Miracles,
Anna
Anna, thanks again!!!
75%) $2000=$1,500 I heard they got only 75% of rental
this is my information:
Gross income : $4,238 me + $2,437.50 my husband
Rental unit
Expenses total: $6530.21 includes mortgage+taxes+insuarnce+car PAyment+insurance car+Gasoline+PSEG+Water+Phones+food+child Care+School costs+pet/medicla care.
PLs tell me if this sound favorable?
thanks
Hola Flor – what a beautiful name – I have an aunt Tia Flora in Costa Rica. I want to make sure you got this response from me:
Hola Flor Maria – well I think I might have good news for you!!! You need to get your paperwork regarding your taxes and insurance because their figures state 900 for property taxes vs 783.33 (ps why is it sooooo high?)
and on the insurance they have $90 per month vs. 58.33 get your paperwork and send it to the person who emailed you and ask them to please make the corrections because if this is the case your total payement would be $1828.71 whichis is now within the 30 % principal forebearance amount they quoted on this email!!
I will pray for you! “What then shall we say to [all] this? If God is for us, who [can be] against us? [Who can be our foe, if God is on our side?] He who did not withhold or spare [even] His own Son but gave Him up for us all, will He not also with Him freely and graciously give us all [other] things?” (Romans 8:31-32 Amplified)
Expect Miracles,
Anna
thanks anna you made me feel alot better i had a heart attack and was in the hospital i shouldnot be worry myself to much ,thanks alot i feel much better gaod bless you .
Your soo very Welcome Bob – you will see it will all work out and worrying does not help your recuperation
I am here to guide you – Have a great nights sleep!!
Jesus said to his disciples, “Don’t be worried! Have faith in God and have faith in me.” John 14:1
Expect Miracles.
Anna
i need a sample of a hardship letter
Hello Anna:
I made little mistakes in calculations and these are the correct numbers:
Taxes $780.45 got the info from Village/property tax assessment
Insurance $69.91 got the email today from insurance
Also, where can I get this information:”The tax information was taken directly from the tax rolls regarding the total amount due which for 2009 year was $11,075.49″.
I know that at the end of year 2009 I owed part of last quarter. but is impossible that I owed $ 11075.49.
thanks your help is very important to me.
Hello Flor – I think it is really important that you take your tax roll and your insurance declaration paper and get it to the person that emailed you from Indymac – let him know that their numbers are off for taxes and insurance and that you believe with the figures you have you WILL fall within the guidelines they wrote to you!! Do this right away. Please post what happens next !!
If you do what the Lord wants, he will make certain each step you take is sure. Psalm 37:23
Expect Miracles,
Anna
Hello,
I have been advised from my lender Wells Fargo to request in writing an explanation of why I was denied from the HAMP program. I am constantly getting different answers, but the latest is advising me that I was in deed denied due to the “Value of my Property.” Could you please give me any information at all as to what exactly this means. I confirmed that my income/expenses were all within the guidelines for the HAMP program but only denied due to the value.
I will be faxing a written request for this information and hopefully get an answer within the next few weeks. Also if you could give me any information on how to proceed from here.
Thanks!
Jennifer
Hello Jennifer – Can you check http://www.eppraisal.com to see how much your home is worth vs how much you owe and what were your trial payments – also how much is your monthly taxes and insurance payments? Here is a sample letter for you to send to them asap! Know that mistakes are made all the time – fight fight fight and don’t give up – don’t lose your determination -I know this is frustrating but you can do this – don’t give up. Please enjoy my favorite Earl Nightingale – We Become What We Think About! What do you think? http://www.youtube.com/watch?v=JgUc7eLXs0s
URGENT ASSISTANCE NEEDED – REQUESTING ALL INCOME AND EXPENSE AMOUNTS USED AND THE NPV INPUTS USED IN DENYING MY HAMP HOME AFFORDABLE MODIFICATION PROGRAM
Loan#
DEAR EXECUTIVE OFFICE MHA/HAMP ESCALATION TEAM:
I was recently notified that I was denied for a HAMP loan modification due to NPV – Per the Treasury guidelines for HAMP I have the right to have an explanation of what the NPV means including for you to tell me the factors used to make the NPV decision and I hereby request the values used in making the calculations along with the date the process was completed within 30 days of the notice of denial. and dates, per that same guideline. I have attached the portion of the Treasury HAMP directive for your review. In addition I would like a line by line explanation of what gross income was used, what expense figures were used as well as where the value you obtained came from, was it a BPO, What amount was it, because the value I have differs significantly from the value figure I was given by the representative.
HAMP Directive:
When the borrower is not approved for a HAMP modification because the mortgage loan is deemed NPV negative as outlined in Announcement 09-31, Updates and Clarifications to the Home Affordable Modification Program, the notice must include a list of certain input fields that are considered to reach the NPV result and a statement that the borrower may, within 30 calendar days of the date of the notice, request the date the NPV test was completed and the values used to populate the NPV input fields defined in Attachment 1.
Sincerely,
cc: Department of Treasury
Phyllis Caldwell
Chief of Treasury’s Homeownership Preservation Office
Department of the Treasury 1500 Pennsylvania Avenue, NW Washington, D.C. 20220
————————–
When you cross deep rivers, I will be with you, and you won’t drown. When you walk through fire, you won’t be burned or scorched by the flames. Isaiah 43:2
EXPECT MIRACLES,
Anna
hi anna cuevas can you please email me i have a question for you thank you somuch
Hello Bob,
I am sorry I was not able to call you today – I was at a field trip all day with my son. If you could would you post your question, I really try to help as many people as possible through this blog and helping many people by helping one is the purpose of this free service. I will try to reach you tmrw but if you would I would really appreciate if you could post your question
thank you.
My dear friends, we must love each other. Love comes from God, and when we love each other, it shows that we have been given new life. We are now God’s children, and we know him. 8 God is love, and anyone who doesn’t love others has never known him. John 4:7-8
Expect Miracles,
Anna
hi anna i should have an anwser next week they said …i finish my third trial payment payment and was told my papers have to go to another person is that true to get a final deccision .. if they denied me what steps should i take? my house is 90,000 under water do you think the bank already know that? thank you bob
HI Bob, Why don’t you send me your information so I can see how it looks – I would personally wait the week before you start taking it up the chain of command- being underwater is much better than being above water in this case – the lower your market value is right now for this purpose the better. Your papers going to another level is a normal protocol – but seriously I would not overworking myself until you are done with your 3rd trial payment because NOTHING is going to happen until that is done. Not every single person has so many issues with Indymac, don’t get me wrong many do, but also many do not.
Therefore do not worry about tomorrow, for tomorrow will worry about itself. Each day has enough trouble of its own. Matthew 6:34
God cares for you, so turn all your worries over to him. Peter 5:7
Expect ONLY Miracles and you will get them,
Anna
Hi Anna, I was recently denied for the hamp program, by flagstar bank at the time my monthly income was 4482.00 i was told that after modification I will not meet the 31% ratio, but the letter i recieved stated that i didnt meet the npv test.
Now my income hopefully will increase by about $1000-1200 becaue of a new promotion at work, will i be eligible? can i reapply? my monthly payment is 2660 for a 30 yr loan of 320,000 @ 5.625 P&I the tax+ insurance is about 830.00 the current principal owed is about 315,000.
Thank you so much
Hi Max,
You were most likely denied for HAMP and failed NPV because this is how they figured it out
4482 x 31% = 1389.42 – 830 tax and ins leaves only $559.42 for the mortgage payment with a $315k mortgage even if they extended the term to 40 years the rate would have to be .78% or they will have to lower the principal balance TO: $184,733.37 – which means they would have to defer 135,266.63 which probably WILL not happen – what is your home worth on http://www.eppraisal.com
$5754.52 is the income needed to get to the threshold of 2%, 40 years, 31% – 1783.90 – 830 tax & ins = 953.90 principal and interest
Do you know if you have Fannie Mae or Freddie Mac? Remember that the profit from modifying your loan must be higher than going shortsale or foreclosure
so the lower the current value the better for your NPV to be positive with a loan modification. Please let me know if I can help you in any way.
Some souls think that the Holy Spirit is very far away, far, far, up above. Actually he is, we might say, the divine Person who is most closely present to the creature. He accompanies him everywhere. He penetrates him with himself. He calls him, he protects him. He makes of him his living temple. He defends him. He helps him. He guards him from all his enemies. He is closer to him than his own soul. All the good a soul accomplishes, it carries out under his inspiration, in his light, by his grace and his help.
Concepcion Cabrera de Armida
Expect Miracles,
Anna
hi Anna, thanx so much for your reply.
they value my house is eppraisal: 355,00 zillow: 409,00 which is greatly overvalued in my opinion. my loan is owned by Freddie Mac
thanks
I am writing to you to find out if there is anything I need to do to ensure that my modification is going as planned. We have made our 3 monthly payments on time and they asked once again for bank statements saying computer generated ones did not count. They said we will find out if it is permanent or not in 45 days. I heard that Bank Of America hasn’t had a good track rating with these loans. Do you think we need to call to check that the proceedings are going alright or wait until after the 45 days?
Hello Kerry,
Congrats to you on your progress so far – Your bankstatements do not show more than 3 months worth of payments saved up right? I would just follow up once a week, write full names, date and time down in your file – and ask if anything is missing – other than that think positive – I have closed numerous perm modifications with both Countrywide and Bank of America BofA – I am here for you!
Trust in the LORD with all your heart, And lean not on your own understanding; In all your ways acknowledge Him, And He shall direct your paths. (Proverbs 3:5-6 NKJV)
Expect Miracles you will get them!
Anna
Anna Cuevas
Subject: Lender Contact List
hi anna thank you so much some reason my computer wont open attachment can you email it or copy paste it or even put it right on the site thank you so much god bless you
Hello Bob – I resent this in PDF format again when I found out it was sent out wrong – let me know.
Expect Miracles,
Anna
hi anna dom you have list of higher ups in indymac thank you
Hi Bob – it sounds like you are worrying yourself again……. I thought we agreed
There are some names here on this site somewhere, I will get them to you this evening
Please enjoy my favorite Earl Nightingale – We Become What We Think About! What do you think? http://www.youtube.com/watch?v=JgUc7eLXs0s
Expect Miracles,
Anna
I was wondering what you knew about Indy Mac One West Bank? One of the banks that have gotten the deal from the FDIC. Is there any secrets to getting help from them?
Hello Nanci – How are you – First make sure you go over the HAMP calculation formulas to make sure you are leaving enough in payment to cover the amount of your loan otherwise you will fail the NPV test (which is like a profit test) Where are you currently in the loan modification process?
Give me all of your details if you need help. I am here for you.
David was greatly distressed because the men were talking of stoning him; each one was bitter in spirit because of his sons and daughters. But David found strength in the LORD his God – 1 Samuel 30:6
Expect Miracles,
Anna
After 8 months of frustration with Citimortgage, we received a collection call. They said we were $6,100 behind and how were we going to pay this now. When I told them we were in the modification program and were told everything was good and we were just waiting for the underwriters to finalize the paperwork, they said we had been denied because we did not provide proof of my husband’s unemployment for 9 more months.
THEY NEVER ASKED FOR THIS!!
After many phone calls with very rude people, we were told we were denied on 3/5/2010. As of today, 3/19/2010 we still have not received written notification of being denied.
I looked into refinancing and was told that Citimortgage had reported us as delinquent and even if we brought our account current NO ONE WOULD CONSIDER US FOR A REFINANCE because this will stay on our credit report for 5 years!!
HELP!!! What am I supposed to do now?!?!?
Hello Robin – I am here for you – you can fight the credit report item – I can’t answer in full detail because I am going to a class all day today but tonight I will get you some information to fight with and it is on a post on this site. You made trial payments I assume – and were you not late prior?
There are also some addresses so that you can right and a phone number for Citi Homeownership preservation group to see if you can escalate the matter of your denial first –
The Office of Homeownership
Preservation
Phone: 1-866-915-9417
Fax: 1-480-753-7832
Trust in the LORD with all your heart and lean not on your own understanding; in all your ways acknowledge him, and he will make your paths straight – Proverbs 3:5-6
Expect Miracles,
Anna
Thanks Anna!!
How wonderful to get a response so quickly!!! When everything is so stressful and most everybody doesn’t even respond at all, it is a blessing to have you!!
We were not late at all prior to the loan modification. I wanted to get ahead of the late issue! I didn’t want our credit to get messed up!
Thank you for your assistance. What a wonderful thing you are doing here!
I look forward to your help!!
Robbin
Robbin,
You are very welcome
Here is the credit reporting guideline so you can go fight this too – next write a letter to Citi and request a credit hold while you fix the issue with your loan modification and appeal your decision!
Credit Bureau Reporting
The servicer should continue to report a “full-file” status report to the four major credit repositories for each loan under the HAMP in accordance with the Fair Credit Reporting Act and credit bureau requirements as provided by the Consumer Data Industry Association (the “CDIA”) on the basis of the following: (i) for borrowers who are current when they enter the trial period, the servicer should report the borrower current but on a modified payment if the borrower makes timely payments by the 30th day of each trial period month at the modified amount during the trial period, as well as report the modification when completed, and (ii) for borrowers who are delinquent when they enter the trial period, the servicer should continue to report in such a manner that accurately reflects the borrower’s delinquency and workout status following usual and customary reporting standards, as well as report the modification when completed. More detailed guidance on these reporting requirements will be published by the CDIA.
“Full-file” reporting means that the servicer must describe the exact status of each mortgage it is servicing as of the last business day of each month.
bserve therefore all the commands I am giving you today, so that you may have the strength to go in and take over the land that you are crossing the Jordan to possess – Deuteronomy 11:8
Expect Miracles,
Anna
Hi
In Feb 2009 I was granted a home modification with COuntrywd/Bac-
The mod was not great but offered some relief payments at 4.87% interest only reseting yearly now 5.175% etc until 8%- Payment is $1545 with escrow of about $380 on a $271000 loan. payment was $2200-I submtted all info on myself (sole owner and note signer) and my husband.
Now 1 year later I get a trial modification notice on statement saying pay only $1410 for 3 months. Then I get a modification package fed ex to fill out dated March 12 (but stating to pay 11/09 12/09 and 1/09 payments.) I call BAC and they said don’t worry fill out the paperwork “sometimes the package mail out date is delayed” ANyway i am filling out the paperwork and I’m worred becuase they included my husband’s in the phone interview and application last year–but this package is for “borrower” to fill out. My husband is salaried employed, I have child support for 6 years but to be reduced by 25% next year and I am self emplyed showing small income for last 8 years with business license etc. I have a profit and loss that is more positive with a signifcant increase in sales and profit in this quarter–but I am worried without my husbands income i can’t qualify–
Should I put his pay stubs in too?
my child support is only $1740 adjusted without grossing up
last year net income only $200 monthly(per tax rtn) now about $1000 (for 1st 3 months)
husbands salary $3410 per month gross (less child support 425) at recession rate
debt payments-me at around $800
additional debt with husbands $300(with reducing to 100 in jan 2011)
home loan balance $271000 on $300000 home?
Can they still count my husbands income? Should I bother filling out and applying again- BAC website states that they have submitted all of the documents already and they are just waiting for my signed copies–
Please help! this Interest only loan is killing us with the step up rate looming and I want to not own a home anymore!
thnks-B
Hi Bettina,
If you only use your income (I am not sure if it is ($1000 per month or 1000/3 months) 31% 849.40 -380 tax and ins then the mortgage only portion would be $469.40 – which even if they went to 40 years at 2% interest would make you have a $155k loan amount which would take a large principal deferment which will not happen because you would fail NPV because your house is worth more than you owe –
check http://www.eppraisal.com – the lower the value the better for HAMP – think profit from modifying must be higher than profit from foreclosure
if you add your husbands gross then the 31% is $1906.50 – 380 = $1526.50 which I think would increase your payment from what it is now and you will not qualify for HAMP
your income needs to be $4548.39 to get to the $1410.00 that you have on your trial *
Unless you use your child support and husbands only 5150 x 31% 1596.50 total – I think this would work
I think you could qualify for the HAMP it came out after the mod you previously had so go for it!!! – and the new mods coming out from B of A have been pretty sweet lately.
I hope this has been helpful.
Trust in the LORD with all your heart and lean not on your own understanding; in all your ways acknowledge him, and he will make your paths straight – Proverbs 3:5-6
Expect Miracles,
Anna
Expect Miracles,
Anna
Hi Anna
we have been denied after 8 month’s paying trail payments, Chase told us insufficient income, now i have question Anna, my brother lived with me do i can add his name on my loan or i can show he paying me as my income
Thanks
Hi Singh,
Yes you can definitely add your brothers income for the loan modification – he will not be added to the loan but you can definitely either use his income or you can provide a rental agreement which counts at 75% –
Matthew 8:13 Jesus said to the centurion, “Go your way. Let it be done for you as you have Believed.” His servant was healed in that hour.
Expect Miracles,
Anna
Hi Anna
I have question for Modifaction quilify, i have $590,000 loan and home estimate escro price $650,000, and i have $7940 income and monthly house hold expenses $3825, do i iwll be quilify with this income? please help me
Thanks
Hi Singh,
Welcome to “our” site I hope you find it informative.
I really need a little more information to give you my opinion –
What is your value now — http://www.eppraisal.com or http://www.zillow.com
how much is monthly taxes and insurance payments (even if already escrowed I need to know)
how behind are you
who is your lender, who is your investor
what kind of loan do you have
how long have you owned it?
Know therefore that the LORD your God is God; he is the faithful God, keeping his covenant of love to a thousand generations of those who love him and keep his commands – Deuteronomy 7:9
Expect Miracles,
Anna
Hi Anna
Thanks for the quick replay!!
As per http://www.eppraisal.com my home value show 648,000, 643,000 and 654,00
my monthly taxes 700 monthly, insurance 100 and mortage 2950 all togather 3750 and my loan is 590,000
right now i’m three payment (90 days) behind but i will be able to make current. they put me on trial payment 1880 after 7 payment they denied
my lander is chase home finance
right now i have 7 years fixed just interest only
i bought house 2005 and refinance 2007
Thanks so much for your help
Hi Anna
I’m still waiting for your answer please !!
Hi Anna
Thanks for the quick replay!!
As per http://www.eppraisal.com my home value show 648,000, 643,000 and 654,00
my monthly taxes 700 monthly, insurance 100 and mortage 2950 all togather 3750 and my loan is 590,000
right now i’m three payment (90 days) behind but i will be able to make current. they put me on trial payment 1880 after 7 payment they denied
my lander is chase home finance
right now i have 7 years fixed just interest only
i bought house 2005 and refinance 2007
Thanks so much for your help
Hello Singh: ok from what I see: If they were working on a HAMP they only used 5806.45 for income because your income at $7940 x 31% = 2461.40
The trial payment at 1880 – taxes and insurance $800 would only leave $1080 for the mortgage only portion of your payment which even if they lowered to 2% and stretched the term to 40 years they would have to lower your principal balance to $356,640 this is NOT going to happen when your value is higher than what you owe – 643,000 value vs 590,000 owe
with your income at 7940 x 31% = 2461.40 – 800 taxes and insurance =1661.40 this might get you to an IN HOUSE Mod like “CHAMP” for Chase or another but for HAMP you still would need to go
2%, 40 year term, principal reduced to $548,632 which is approx $41,000 below what you owe and your value is higher
For no principal reduction calculation this is where you need to be closer to:
8344.10 x 31% = 2586.67 total payment inc escrow – 800 taxes and insurance * 2% – 40 years gets you 1786.67 principal and interest this brings in more profit than foreclosure currently @
590k vs value of 643k this gives the lender incentive to foreclose vs modify — THINK what makes more business “PROFIT” sense for the investor of your loan modification or foreclosure or sale?
******* I am not a lawyer and I do not give legal advice****** also I am not a representative of the bank nor do I claim to have an NPV calculator ******* this is only my personal opinion and results I have seen in my own dealings with these lenders on the cases I have been successful with and my own personal interpretation of guidelines and logic and common sense approach*****
Singh – I would keep fighting – first fight that and verify if they are using the wrong income – you CAN reapply – work on increasing income, rent a room if you have to – or maybe a family member in your household can start contributing the approx 420.00 difference to get you to an income level where the only option for the bank would have to be to cut principal because they won’t – I am here for you FIGHT – you can win you are so close!
God is our refuge and strength, an ever-present help in trouble. Therefore we will not fear, though the earth give way and the mountains fall into the heart of the sea – Psalm 46: 1-2
Expect Miracles,
Anna
HI Anna
Thanks so much for your advise and God bless you
now i’m going to add $500 to my income he lived with me
Thanks
Hi Singh,
fight fight fight — you can win, escalate if you have to, call back if you have to, reapply if you have to – you can do this!!!
The eyes of your understanding being enlightened; that you may know . . . what is the exceeding greatness of His power toward us who believe, according to the working of His mighty power
Expect Miracles,
Anna
We received denial on our HAMP application thru First Franklin because we fall below the 31% requirement. What can we do next? We are current but are 3 weeks late on our monthly payment of $3600. Our monthly just increased in June and will increase again December. We need to do something, please help. what other options we have.
Reply to Kristin
There is no “First Franklin” registered as participating in the HAMP program. So either your loan in a Fannie Mae loan or Freddie Mac loan or you are referring to Franklin Credit Management Corporation which is listed as participating.
When you say you “fall below the 31% requirement” it is not clear what that means. The only possible reason for failing to qualify under the 31% guideline is that you cannot construct a personal budget that makes sense when allocating 31% of your monthly income to your house payment. Otherwise, the only way you can be denied is if you fail the NPV test, which can only happen if your new mortgage payment (i.e. 31% of your gross monthy income minus impounds and HOA fees) is a worse investment for the bank than a foreclosure.
If you have a workable budget where 31% goes to your house payment then you must demand to see the full list of inputs used for the NPV analysis. If the bank did not run an NPV analysis then you must demand a clear explanation of the reason for denial. If you have a letter saying “you failed to meet the 31% requirement” then that letter is in violation of the HAMP rules requiring a clear explanation of the reason for denial.
EDS
Thanks EDS, I so very much appreciate your help, I get lonely around here answering all by my self
– I think that Kristen is saying that the payment is already lower than 31% of her income – that is why she got the notice that she did. You are right if she would have gotten that notice for other reasons though it would have been a violation of HAMP but for this reason it is not.
In this case if your income at 31% is already lower than 31% then the HAMP is not for you, your best bet would be to check on all of the in-house non-hamp programs unless your income declines.
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru
Thanks, Anna – that scenario where the mortgage payment was already below the 31% target never occurred to me!
Anna
Re: Kristen
I wonder if the alt mod would apply to Kristen. Reading from Lender Letter issued 3/18/2010:
The Alt Mod may be considered if:
the monthly mortgage payment ratio based on verified income was less than 31 percent,
Lender Letter LL-2010-04
Hello Ed.
RE: Kristen -Thanks Ed!
The Alternate Modification you speak of is only for loans held in Fannie Mae’s portfolio. Unfortunately Kristen states that her loan is owned by Citi – and under Fannie Maes Lender Letter LL-2010-04 it states this is only for their portfolio held loans.
I wish it was.
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru
I have a loan serviced by Saxon that I was notified in Jan that I would be denied my HAMP trial due to the fact that I owed 11,000 more in trail payments due by the 31st (after trial of 7 mo.). When I called about this amount due and not being able to come up with the funds I was told to wait til after Jan 31 and call back Saxon for a loan modifiaction (not HAMP). Now I have been calling and I am told that my only option is to loose my house or pay 40,000. Aare there any other options for me???
Hello Jeanette,
I am sorry you have gone through all of this – unfortunately you are going to get a bunch of bad answers but I want you to keep fighting – I have gotten some very GREAT help and modifications for people at Saxon and you can too if you stay determined and don’t take no for an answer – fight for your home with confidence – the kind of confidence you can only get from the strength of God – through the Holy Spirit you can get the “SUPER” and you provide the “natural and together you can accomplish great things!!! I am here for you – please let us know how your progress goes.
Saxon Mortgage Services 800-594-8422
Saxon Attention: Home Preservation HMP Documentation Department
4708 Mercantile Drive
North Fort Worth, TX 76137
888-240-1885 Fax
What, then, shall we say in response to this? If God is for us, who can be against us? He who did not spare his own Son, but gave him up for us all—how will he not also, along with him, graciously give us all things? Who will bring any charge against those whom God has chosen? It is God who justifies.
Expect ONLY Miracles,
Anna Cuevas
Hello Jeanette, I don’t understand why you were behind in HAMP payments if you made 7 right ? am I reading this right? I would put a brandnew HAMP package together and send it in to these people and call and ask for a supervisor – make sure however to go to how to calculate HAMP article first – http://www.askaloanmodguru.com/186/how-to-calculate-your-hamp-home-affordable-modification-program read as many of these articles first – if you sign up for my free special report you will get a bunch of free tools to help you as well. I am here for you! DON’T give up.
Saxon Mortgage Services 800-594-8422
Saxon Attention: Home Preservation HMP Documentation Department
4708 Mercantile Drive
North Fort Worth, TX 76137
888-240-1885 Fax
What, then, shall we say in response to this? If God is for us, who can be against us? He who did not spare his own Son, but gave him up for us all—how will he not also, along with him, graciously give us all things? Who will bring any charge against those whom God has chosen? It is God who justifies.
Expect ONLY Miracles,
Anna Cuevas
Dear Anna Cuevas,
My senario is like this.I am current with mortgage payment.I have 5/1, 30yrs program.
I have social security income $1976,Rental Income $2887 (after .75 %),Retiremen $85
Current PI=$1378(Interest only),TIA=$566,total installment=$0,all expence + Installment=$3258,all expence + PITIA=$5202,Disposable Income=$1143
I would like to know if I will have problem of getting loan modification?
I have sumbitted all documents to BAC. I have FreddieMac loan.
lease call me
My dearest Bobby Patel,
Thank you for your question – it is a good one, that can help many people.
I do have a question because the rental income is figured a little differently for HAMP it is your rent x 75% – the mortgage payment (PITI)
Here is the Freddie Mac Guideline as it pertains to the rental calculation:
To compensate for vacancies and operating and maintenance expenses, no more than 75% of the gross rental income may be used as qualifying income. The Mortgage payment related to the rental property, if any, must be deducted from the 75% of net rental income. If the result is positive, then include the amount in income, otherwise include the negative amount in the total monthly debt payment-to- income ratio.
Please let me know if the number you gave me for the rental agreement is different after this calculation –
Also Social Security is non-taxable income and is calculated at 125% of the face value
Be brave and strong! Don’t be afraid of the nations on the other side of the Jordan. The Lord your God will always be at your side, and he will never abandon you. Deuter 31:16
Expect Miracles,
Anna Cuevas
Loan Mod Guru
Hello Anna,
I’m sorry to bother you….. But…I was wondering and praying that you may have had a chance to look over our numbers to see if you think we will possibly qualify for a HAMP, MAP, or another type of modification now that our income has been corrected in the computer at Wells Fargo.
A little refresher, we spoke yesterday via email (you were kind enough to email me via your Blackberry, to tell me not to challenge the ultra low BPO. We were denied for the HAMP program after a successful trial period due to Forbearance with LTV <100%.
We also showed a $4,000 surplus, although they did not list that as a reason for denial, but I have a hunch it played a part.
Now that the financials are corrected to show our DEFICIT of $1260 per month in the Wells Fargo computer system and the reps I've spoken to have escalated it and I've emailed and sent two faxes to the loan processor asking for a re-review for HAMP, MAP, or any other modification program that will help us, DO YOU THINK they may be able to do something for us?
Our financials are as follows:
Principal mortgage balance $547,000
Total with arrears $580,000
Wells has a BPO of $248,000 but that is AUCTION VALUE
According to Zillow, Eppraisal and others, we are between $372,000-$420,000 for fair market value at present
We are on year 3 of a 30 yr. fixed 6.375% rate (no arms or anything, just a simple fixed rate mtg)
We have a monthly gross income GUARANTEED at $7,000 but can be up to $9,000 (if bonuses are received)
Monthly net averages $5,700
Monthly debts (mtg, utilities, car, etc) $6,900
We are a family of 5. Children ages 8, 12, and 19 year old full time college student who is pregnant and expecting in 11 weeks or so. We are desperately longing to keep our home. I will be working again in 3 weeks with an income that I can sort of dictate, as I teach survival swimming. I have 27 students registered, so if I take only a few a week, my income is lower, if I take more, it is more. So, what I should do with that, I am not sure. Looking for your advice. Please help me figure out our life. I am a positive person and like to display that, but I also feel my chest tighten as I trudge through this battle alone. I sometimes feel like I'm nothing more than a number to Wells Fargo.
Any help is MORE APPRECIATED THAN YOU COULD EVER IMAGINE ANNA!!
Thank you!
Blessings,
Deana
guess it depends if you want to try to get some sort of balance reduction it would take 8387.10 to merely have to reduce rate to 2 % and term to 40 years
$2510 total payment inc 750 tax and insurance(easier approval) I think your 7000 is too low -31% = 2170 – 750 = 1420 they have to lower the balance to 468,916 which = 111k + in forbearance, a much harder sell to the bank, that's why you got the ltv forbearance denial!
I think you should push to have the income of 8387.10 used if you don't care about principal reduction and just want it done ! Or somewhere in between if you want to push for some reduction which has come out as a possibility from the White House this week. I am here for you
Expect Miracles,
Anna
Anna,
Are you talking about an $8387 gross monthly income? If so, my husband is likely to earn his two $1,000 bonuses this month. If we get that income would we be asking for a principal reduction too??
Thanks,
Deana
No-
Its kinda one or the other- getting a principal forbearance is NOT currently happening its just in the works from Obama but not set in stone and NOT everyone will get it
@7000 it is asking for a large reduction of 111k (not likely)
If you increase the income to 9000(like you just said) then there is no reduction
Here and payment becomes 2790
The amount I gave of 8387 leaves the loan amount alone, higher likelihood of an approval lowers the rate to 2% and 40 year term under HAMP only ( I think if it is an inhouse mod then since you don't have an option arm it would be an "AMP" program – I don't know what they would give you but that one is based off of net income –
Expect miracles – please post
Anna
Anna,
Ok. So….. Are we talking 8387 gross or net. About the $9,000 is that gross or net.
Did I foul us up by faxing $5,700 NET all over every paper on the past few days??? Lord I hope I didn't hurt our chances. I can't just put down an income can I?
Thanks Anna!!!!!
Deana
Deana,
Oh boy – hamp is GROSS, so the numbers I gave you are gross – in house is net – its a tangled web – the 9000 is what you just gave me you said you told them 7000 gross and your husband is getting 2 1000 bonuses = 9000 ? Is that what you meant to say?
Anna
Hi Anna,
I am not going to do anything further until I hear from you so I don’t foul it up any further. I don’t want to hurt our chances of an approval of any kind.
We are desperate to keep our home. We just don’t know if we should submit yet another financial disclosure form with our gross at $9,000. I also don’t know how they calculated last time, because they showed us having a $4,000 surplus which is so off. We have a $1260 deficit. Ugh! Overwhelming to say the least. I just don’t know how the come up with what they do and I don’t know what to submit not knowing if it helps or hurts us. I can rent a room if I had to. I can do whatever I need, but need to know where I stand.
Thank YOU Anna,
Deana
Denied after 8 months tryal payments on time. Hi I enrolled in the making home afordable program in august last year I payed on time 8 trial paymentes and yesterday 04/01/2010 they told me I was denied for home modification(did not qualified for modifications), I tried to get some anwsers after all the stress and hours on the phone with them, they only said they wore sorry I paid April’s payment on March 31 and was denied on April 1. I was told that afer 7 days forclosure procidings will continue and I should look for other options….I now owe 8 months of late fees plus the diference of regular payment and trial payment wich come to $13.000 and I don’t have it. Now when I call back the only thing they ask for is if some how I can aford to make the payments that are past do on my accont ….
Hello E Parra,
I am sorry to hear about all of this, keep in mind it is normal for people to go through all sorts of frustrations – I would not give up!
Who is your lender? Did they give you the reason for the denial? You can write a letter requesting WHY you were denied – If you start writing to them then you can avoid some of the stress – Call in the Holy Spirit to guide your words, and bring him in for the OTHER person as well you will see how miraculous things change!!!
Please give me ALL of the details of your situation. I am here to help you!!!
My brethren, count it all joy when you fall into various trials, knowing that the testing of your faith produces patience. But let patience have its perfect work, that you may be perfect and complete, lacking nothing. (James 1:2-4 NKJV)
And let us not grow weary while doing good, for in due season we shall reap if we do not lose heart. (Galatians 6:9 NKJV)
Expect ONLY miracles
Help! Help! I have a loan with Indymac and am having trouble getting a modification. We purchased our house 3 years ago and put 95k down. Our value has dropped 200k since we have purchased the home. We are on a 5 year fixed at 7%. We fell behind on our payments when my husbands income adjusted down temporally. They are telling us that our income is sufficiant for the payments but the payment only includes interest (no principal, taxes or insurance). They said our expenses are too high (something we included in our letter to them) A year ago my husband lost his job so we were forced to drain our savings account. We have had 2 children (after adopting one, since we were told we couldn’t have kids), and some additional expenses. The have put a hold on the foreclosure and have offered us a repayment process. They want us to go in and adjust our expenses to show a surplus in our monthly financials then they said we can repay over a 5 month period at payment plus deficit and they are including a foreclosure fee. (its all a total of 14k are they kidding). That is the only option they are giving us. If they only base their modifications on income then why did they ask for expenses and a letter of hardship. My husbands income readjusted after 4 months and we can now afford the interest only payment, but I don’t want to make any payments if they are not going to give us a reasonable options. What do I do now?
Hello Jennifer – I am sorry you are going through all of this – it is par for the course unfortunately and you have to put your boxing gloves on , they are nuts,- when is your interest only due to end?
What are the details of your income – is 31% higher than the current payment? let me know the details and I will guide you!
Blessed is the man who trusts in the LORD, And whose hope is the LORD. For he shall be like a tree planted by the waters, Which spreads out its roots by the river, And will not fear when heat comes; But its leaf will be green, And will not be anxious in the year of drought, Nor will cease from yielding fruit. “The heart is deceitful above all things, And desperately wicked; Who can know it? I, the LORD, search the heart, I test the mind, Even to give every man according to his ways, According to the fruit of his doings. (Jeremiah 17:7-10 NKJV)
Expect ONLY miracles,
Anna
HI Anna,
God Bless and I hope you can help. I just found out I was denied by Wells Fargo for the HAMP. I made 4 trial payments and then was denied. My original loan amount is $4300/mo Interest Only for 10 yrs. My taxes & insurance are $1189/mo. My gross income is $8100. My trial payment was $2540 which was very affordable. I was not behind until the the trial payments. Now I owe $11,400 because of the amount I didn’t pay because of the trial payments. I purchased the house for $595,000 and I now owe $545,000 in principal. On zillow my house is worth is worth $290,000 now. My current interest rate is 6.125% 30 yr interest only. What can I do? I can increase my income by $1500.month if need be but I don’t want my mod pymt to be too much either. I went to freddie mac and fannie mae and both say they dont have my loan. What can I do? I hope you can help, I am desperate. THANKS
HI,
I posted my numbers and situation on Satuday but I haven’t ehard from you. I am in dire straits. I hope you can respond soon. thanks
Hi Lisa – sorry – as I mentioned I am out of town and I missed my flight due to a large accident on the road on my way to the airport –
Here is my response since I know you are anxiously awaiting my response for your call trmrw:
The first thing you should do is request your EXACT reasons for denial
Next FYI Here’s what I see –
With the current income of 8100 the payment minus the tax/ins =a low motgage payment that requires they lower the rate to the 2% floor extent the max term of 40yrs have to lower the loan amount to 446,131 – they may not want to do a forbearance for that amount-
With you owing 545k. Would equal a 98k plus forbearance and your investor might not be willing to do this.
With the additional 1500 the payment would be 2976 including taxes and insurance and that does not require any forbearance
Again, my opinion would be to get the EXACT reasons for your denial prior to anything else.
I am the Lord your God. I am holding your hand, so don’t be afraid. I am here to help you. Isaiah 41:13
Expect Miracles,
Anna Cuevas
HI Anna,
Thanks so much for your response. I am sorry you missed your flight. I hope all is well with you today.
I spoke to Wells Fargo and they denied my HAMP due to my gross income of which they had incorrect in their documents. They were showing my gross as 6,105. I don’t even know where they got this number. I spoke to the escalation team today and I let them know my gross income is now $9,600. They are re-sending the documents I need to fill out. I have to start all over again…UGH! but I am determined. Your opinion is very valuable to me and I really don’t want to go through this and get denied again. Do you think I have a chance now with my income at $9,600? They said they have to do another appraisal on my home since they have an old one on file from August 2009. I checked eappraisal and it said $226,000 on Sunday but today says $312,000. Zillow says $286,500. Does this info change every day?
I also found out that Wells Fargo is the investor and the servicer. Is this good or bad?
Thanks so much for your assistance….I really appreciate your help.
Hi Lisa,
All is good finally back home after 16 hours of transit time and layovers…..
When the numbers are off by over a certain percentage then you definitely have to start over
what a pain I know but part of the process. I definitely think with your new income you should be able to get it done, usually they only move up and down slightly depending on the new sales reported.
By having Wells Fargo as the servicer and Investor you have more options because they don’t have to go ask a securities fund manager for approval to modify your loan and they have some in-house options as well that they can offer to their customers. I am optimistic and positive for your miracles – don’t forget about the Holy Spirit who is their to guide you and the people on the other end!!
Now this is the confidence that we have in Him, that if we ask anything according to His will, He hears us. And if we know that He hears us, whatever we ask, we know that we have the petitions that we have asked of Him. (1 John 5:14-15 NKJV)
Expect ONLY Miracles,
Anna Cuevas
[...] Denied for HAMP Home Affordable Modification Program – find out why and reapply [...]
Anna
You are such an inspiration to thousands!!! I was so despondent about my HAMP denial, before someone pointed out to me the sprirtual words from your site. EXPECT Miracles! Thank you, as I got up to ask to understand why I was denied; and the data contained on the Bank’s system!
I pointed out errors in the Bank’s figures within 10 days of the date of denial for Excessive Forbearance ($3k); and I requested in writing the line by line income and expense data, the source of the appraisal (BPO, AVM or appraisal) and a copy of the appraisal, which was inflated by 74% from the eappraisal averages that I fwd with the letter on errors. The bank verbally responded that I was not entitled to a copy of the appraisal because “the file was closed”; and I received no response as to the source of the appraisal and no response as to whether they would look into the errors or rerun the calculations, although my letter also was within 10 days of the date of denial. My question is whether the applicant is entitiled to a copy of the HAMP appraisal. Many thanks!
Trust in the LORD with all your heart and lean not on your own understanding; in all your ways acknowledge him, and he will make your paths straight – Proverbs 3:5-6
Michelle,
Thanks so much for the SUPER kind words!!! All Glory be to God! I am so excited to hear that my humble words of wisdom. I trust that at the end of all of this sometime you will understand its purpose in your life and for sure you will be a stronger person!!!
They don’t have to provide you with the appraisal they used but you can challenge it and escalate it – computers make mistakes all the time just as humans do. I would look for comparables and put them on a sheet and escalate your file – you may want to do your numbers to get you over that threshold if you have any income to add since you are really close if they only have to forbear a small amount of principal. You can post the numbers here and I will be glad to help and you can Follow the HAMP CALCULATIONS here
I hope this helps – please keep me posted!!
If you do what the Lord wants, he will make certain each step you take is sure. Psalm 37:23
Expect Miracles,
Anna Cuevas
Loan Mod Guru
I was already disqualified for a HAMP . I looked up my value on zillow & eppraisal and my house says it is worth more than I owe…. I going to be disqualified for any other modification programs they are gonna consider me for?
Hello PB – I know you are down I can feel it come across your words, but know that you can count on the Holy Spirit – call him in he is just waiting for you- and trust me you will feel so much better, more confident and your path will have a light held by him!!!! Trust me I know – I had ovarian cancer last year and I received miracles, you can too, just believe and it things will begin to reveal themselves to you. If God is with you WHO then can possibly be against you?
What was the reason they gave you for being disqualified for HAMP? Did you get the denial letter with the specific reasons? Who is your lender? who is your investor? They have other in house programs but I would first challenge the denial to make sure everything is right! It is important to run these numbers go here to figure out where yo are as far as HAMP –
Let me know about the denial reasons then you can see what you can do to work on another plan for an in-house program – YOU MUST BE THE SQUEAKY WHEEL – do not give up you can do this!!!
Get informed, get organized and prepare to fight for your home all the way!
“Ask, and it will be given to you; seek, and you will find; knock, and it will be opened to you. For everyone who asks receives, and he who seeks finds, and to him who knocks it will be opened. (Matthew 7:7-8 NKJV)
Expect ONLY Miracles,
Anna Cuevas
Loan Mod Guru
Hi Anna,
I’m hoping for some good advice here as I am getting stressed out and worried beyond belief. I have a mortgage with PHH Mortgage. I was unemployed from August 2009 to just last week when I finally got a new job. Thank the Lord!! My problem is that I contacted the company and advises them of my income/job situation. I was recieving a unemployment insurance I applied for a HAMP modification. I was offered a trial period payment that was only reduced by $30.00 per month!!!! With my sole income, now only unemployment, and my wife,daughter and 7 yr old granddaughter living with us, I was able to keep 2 of the 3 trial payments. Since I now have a job that will pay more than the unemployment, can I try to reapply for the HAMP or am I going to have to lose the only home my granddaughter has ever known? I did call them and they did send me out an application package, but I’m not sure if that was out of the kindness of the Customer Service person who seemed to understand my dilmma or am I going to be spinning my wheels and worrying. Any advice is greatly appreciated. By the way, what’s your take on the attorneys that state they can get your mortgage modified for you by working on some legal documents. Is it a false sense of security or have there in fact been sucessful outcomes with these service providers.
Thanks.
Hi Brian,
Ok – first of all take a deep deep breath! I want you to turn on the positive channel and believe that you will get this done -don’t even think that you won’t be able to do it.
Please stop reading and watch this – BELIEVE
So the trial was for HAMP right? when did the trial start? I would resubmit the application and be prepared to challenge anything that came my way =was the trial based off of 31%of the unemployment amount? or was it wrong? what is the new income? and what is your payment? – I think you can fight this and get it done –
Here is the guideline:
What if the borrower does not make all the payments during the trial period?
A borrower must be current at the end of the trial period in order to get a modification under HAMP. “Current” is defined as the borrower having made all required trial period payments no later than 30 days from the date the final payment is due. A borrower could, for example, make the first trial period payment on time, miss the second month’s payment, make two payments in the third month of the trial period and still be considered current. However, if a borrower is not current at the end of the trial period, the borrower will not be eligible for the permanent modification.
In the event a borrower defaults during the trial period, the servicer must evaluate the borrower for any other available loss mitigation alternatives prior to commencing or restarting foreclosure proceedings.
I would run with this:
Continued Eligibility for HAMP
A borrower who has been evaluated for HAMP but does not meet the minimum eligibility criteria described in the “HAMP Eligibility” section of Supplemental Directive 09-01 or who meets the minimum eligibility criteria but is not qualified for HAMP by virtue of a negative NPV result, excessive forbearance or other financial reason, may request reconsideration for HAMP at a future time if they experience a change in circumstance.
Escalations for PHH loans
Mark Danahy; President
PHH Mortgage Private Label Solutions
1 Mortgage Way
Mount Laurel, NJ 08054
I’ve commanded you to be strong and brave. Don’t ever be afraid or discouraged! I am the Lord you God, and I will be there to help you wherever you go. Joshua 1:9
Hi Anna,
We appreciate what you are doing helping very distressed and desperate persons like myself.
I went on the HAMP trial program with Saxon Mortgage in July 2009 paying 1073.75 monthly on a $269K underwater loan. I never missed a payment and was always on time. In Jan 2010 we got a letter from Saxon stating that we MAY NOT be eligible for HAMP because of NPV but my file has been forwarded to the US Treasury for review. The said letter stated that we should continue making our trial period payments and we will hear from them in a couple months. We responded immediately by letter expressing our dissappointment and our determination to do whatever it takes to keep our house. We recieved a response from Saxon on Feb 5 stating that they are reviewing our information based on recent guidance given by the US Treasury to see how it will impact us. Again they insisted that we MUST continue to make timely trial payments and they don’t need further info from us and there is no need to call.
On April 1 we got a letter from Saxon stating that our loan servicing has been transferred to Ocwen effective April 1 and we must now work with Ocwen.
On April 9 another letter from Saxon, this time saying we have been denied modification due to NPV and we can request the NPV criterias decision within 30 days. This letter did not mention anything about Ocwen.
On April 23 I received a certified ‘Notice of Trustee’s sale’ from a law firm stating that the house is up for sale by July 13.
I immediately called Saxon and they said I have to deal with Ocwen. I called Ocwen and they stated they have no info on me and that they were still waiting to receive it from Saxon but asked me to fax over the Trial agreement. I’m so stressed out and not sure what is going on here. How come Saxon foreclosed after 10 months trial? Anna do you any thoughts on what may be going on here and any advise for me?
Thanks,
Ayesha
Hi Ayesha,
You are very welcome! I am sorry you have been through this ordeal. I would suggest you fill out a brand new HAMP package to Ocwen and stay on them – I have had good results with Ocwen and you can to – make sure you run your numbers forwards and backwards to make sure you get it right – Go ahead and request the NPV values from Saxon so you know how to correct the problem.
Ocwen Loan Servicing LLC
(866) 513-2947
English and Spanish
rapidresolution@ocwen.com
Ocwen Federal Bank (800) 746-2936 or (877) 596-8560
Web: http://www.ocwencustomers.com/csc_fa.cfm
Attention: Financial Information
12650 Ingenuity Drive
Orlando, Florida 32826
or
Ocwen Financial Corporation
1661 Worthington Rd., Suite 100
West Palm Beach, Florida 33409
Phone: 877-226-2936
“Have I not commanded you? Be strong and courageous. Do not be terrified; do not be discouraged, for the LORD your God will be with you wherever you go.” – Joshua 1:9
Expect Miracles,
Anna Cuevas
Loan Mod Guru
Hi Anna,
I received a response to my request for a line-by-line breakdown of the NPV calculations. Perhaps you can tell me how I may have failed using the info they provided:
unpaid principal balance as of 11/23/09 $145,968.75
interest rate 7.550%
principal & interest pymt of original loan $1,059.99
ins. pymt $122.02
property taxes $366.06
gross income $2,566.83
monthly obligations $2,980.26
Looking at these figures it’s obvious one reason for failure is because of income. I’m not sure how they came up with $2,566.83 because my gross income is almost $4,000 and includes child support & alimony payments. The response doesn’t even include the value of the home. I have 30 days to submit evidence of any inaccuracies
I’ve had several persons suggest that I contact NACA. Do you know anything about this organization?
Hi Sunshine,
I love saying your name
All you need to do now is resubmit your correct income. I really cannot answer anything about them I know for alot of people it is helpful but others have not been able to get help because they are so busy. I think you are pretty close to making it happen at the 4000 income figure but I see that at 2580.26 x 31% =799.88 – taz 366 and ins 122 = 311.88 even if they lowered the rate to 2% and extended the term to 40 years they would have to dig into the principal and they may not be willing to do this and that is why you fail NPV – You did not put down what your home was worth http://www.eppraisal.com (and you could also ask them what they have – but I would definitely submit your corrected income!!!
You can do this Sunshine – call in the Holy SPirit to guide you!
“Be strong and courageous. Do not be afraid or terrified because of them, for the LORD your God goes with you; he will never leave you nor forsake you.” – Deuteronomy 31:6
Expect Miracles,
Anna Cuevas
Loan Mod Guru
Hello Anna,
I came accross this site while searching the web in desparation. I’ve been working with Wells Fargo on a HAMP mod since the program became available. (originally contaacted them in Dec 2008). I was approved and did the trial payments. I received final mod paperwork but the payment was much higher than the 31%. There was a number to call with questions so I did. That was Oct. 1, 2009. Since then I’ve had weekly calls with them to check status (sometimes more than once a week), and submitted monthly financial ‘updates’. I was always told it’s in review. They never did answer why it was so high. Suddenly I got a letter in the mail today saying I was denied because they never got the offer back. I’ve been on the phone with them all night. I’m in foreclosure, I’m not in foreclosure. I’m in short sale, they’ve stopped the short sale. I’m ‘re-pre-qualified’ for a HAMP mod, and I cannot reapply it’s a one shot deal. My only options are liquidation or short sale. (Yes, I was told ALL these things today. Oh, and it’s not WF, it’s the government.
What do I do? CAN I get a new HAMP offer? Should I hire one of those lawyers that finds all the mistakes WF makes? (not that I can afford that). Help?
Hi Anna,
Wells Fargo denied me because they didn’t get the final paperwork. I didn’t know they would do this, I have been waiting for them to re-review and tell me why the offer was so high. It was supposed to be a HAMP mod, but came in higher than 31%. They are now telling me my only options are liquidation or a short sale. I can never seem to talk to anyone at a higher level, just the reps that answer the phone. Is there any hope? What can I do?
Hi Janie,
This one is easy – you can definitely do this!! Write a letter to Wells Fargo – Address it to the Executive Office – Write on their what you are going thru and mark the top ESCALATE MY LOAN TO THE EXECUTIVE TEAM!
I have fought several with issues, where people could not get through but you can do it, Believe and you will make it happen!!!
http://www.youtube.com/watch?v=ajIRxdeCRZM Watch this great video to inspire you – my favorite!!!!
Expect Only Miracles,
Anna Cuevas
Loan Mod Guru
Hi Anna
You are very powerful! I wrote the letter you suggested, but hadn’t even mailed it yet, and I got a call from the Executive Offices! I’ve been dealing with her for the last couple weeks. In the meantime I had a conference call with Wells Fargo and Hope For Homeowners, and he convinced them to send out paperwork which I filled out and returned. Then I got HAMP paperwork which I filled out and returned. Last week I received an in-house mod offer, which wasn’t terrible ($2275)- but not as good as HAMP (should be $1785), and the Exec office told me not to do anything with that for now, to see if they could offer me something better. Yesterday the Exec office said I would not be re-reviewed for HAMP because they feel the calculations were correct. I argued that if they explained all this 8 months ago I wouldn’t be in this predicament. (Apparently they never updated their records to show I no longer receive rental income from my daughter.) Anyway today I got a call from the underwriter who said she WILL re-review me for HAMP – I just need to send a letter clarifying a couple things. Which is fine, but here’s the issue now: The underwriter feels that my house has continued to decline in value and that the NPV may come out negative this time, in which case they will deny me. They also will NOT hold the in-house offer open until I get an answer on the HAMP. According to her it will take 3 weeks for the programmers to back me out of the denied status so she can start a new one, then it would be probably another 2-3 weeks to re-evaluate for HAMP and decide. By then I have no idea what they might offer for an in-house if the HAMP decision is no. I tried all evening ti figure out the NPV but I’m just lost. I’m not a gambler, but the only guaranteed choice right now is the current in house, which would be VERY tight for me. Can you help with the NPV? My house is not on Eppraisal but the neighbor’s house (they’re nearly identical) sold in July of last year for $270,000. The current payment is $2912, taxes $5155/yr, insurance $809/yr, both are escrowed at $508/mo. My monthly gross is $5759. I am now $34000 behind after a year and a half of this, and will probably be another payment or 2 by the time they refigure the HAMP (if I pass the NPV). I live in NH. I don’t think the DTI will be a problem but do I stand a chance of a positive NPV? I only have until the 31st to accept or pass on the in-house.
Hi Janie!
Wow thank you – all Glory be to God, I am just an instrument, WOW I am so excited for you – you are getting closer.
Ok – THIS HAS GOT TO BE ONE OF MY BIGGEST PET PEAVES EVER!!! I CANNOT BELIEVE THAT THEY TRY TO CORNER PEOPLE INTO THINKING THAT IT IS ALL OR NOTHING, that is NOT so!!!!!
All I can give you is my opinion – I am not an attorney and I DO NOT give any legal advice whatsoever. All I can tell you is if it were me, and I have done this for many a client that has felt intimidated and railroaded into believing this, and guess what we took their bluff and we got the right approval, each and every time. We are taking $500 difference for you, I would go for the HAMP – and EXPECT to Succeed. I am here for you.
Also, on the NPV the lower your current value the BETTER your chances are for having a positive NPV, the problem is that many of the reps do not understand NPV AT ALL -and get it all mixed up, and in turn confuse the borrowers.
In a nutshell – what makes more profit for the lender your current value DECLINING – realtor and fix up fees (sell the house, foreclosure) VS Modifying your loan with your higher loan amount and interest
“Ask, and it will be given to you; seek, and you will find; knock, and it will be opened to you. For everyone who asks receives, and he who seeks finds, and to him who knocks it will be opened. (Matthew 7:7-8 NKJV)
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru
By the way…our Mortgage is with Citi-Mortgage, we were approved for the trial payments and have made all of them since July. So now I am confused as to why we have gone all this time and now being denied for the modification?
Hi Anna,
Where to start, well in Oct 2008 I was laid of my job of 7 1/2 years, 2 mths later God blessed me with a contract job, but soon after in Jan 2009 my husband got laid off and was on unemployment up until October 2009. I used up any retirement I had to get us by and finally in August 2009 it was too much to keep up with. We have a BOA loan formerly through Countrywide. Our mtg insurer actually reached out to us because we missed a payment. Initially BOA determined over the phone, that we did not qualify. When we went through our mtg insurer within 2 mths we were approved for a 3 month trial beginning 2/1/2010. We were in notice of accelaration, but NO foreclosure or intent to foreclose was in process. We provided the paperwork & like so many people experienced, they claim they did not receive anything. In the meantime, God blessed my husband with his license and a his first contract. He was employed again, a union member who has been on the bench for 10 mths. Now, during our trial period, behind the scenes they initiated foreclosure. In our second trial mth a lawyer contacted us via mail saying they were retained to initiate these proceedings. Meanwhile, I am in contact with the bank, submitting all payments on time and no indication whatsoever that we got denied. The bank confirmed to disregard, that it shouldn’t of been done because we were still under review. Then, in the beginning of our 3rd trial month, April 2010, we get a notice requesting we get debt counseling based on our DTI. Just one sheet of paper, nothing else. I immediately got a hold of one and they questioned why we didn’t have the paper for them to fill out. Again, another issue, 3 days after I received that fed ex, the lawyer filed a Notice of Intent to foreclose, which was signed even before our 3rd mth trial began. Needless to say very confused, and with 3 children it scared me sick. When re relayed this info to our counselor, she got a hold of them and they told her we did not qualify. Til this day we have gotten nothing in writing but a Foreclosure notice. She says from her figures it has to do with the DTI, but she also mentioned that our file was passed on to another negotiater @ BOA to qualify for other HAMP programs. With less than a month, this really upsets me. Can this be legal? We live in Hawaii and right now we are still waiting. Based on our orginal mtg payment our DTI is such: gross income $5659.02, mthly debt incl. credit cards, etc. $5937.40. Now, our gross income is changing because my husband has acquired 2 more contracts. We were fine with the trial amount, why can’t it be given now? I will be up for a definite increase of $10.000.00 per year in Sept 2010, one of our debt will end in Nov 2010, bringing us $560 more a month in actual income. My husband also has an annuity through the union that is accessible after 2 years of no work referrals. In April of 2011 he will qualify. The union does not expect to refer him to work anytime soon. That is why he chose to seek self employment. We just want to stay in our home, that is all. This is our very first home and we have 3 children to care for. I believe God is working behind the scenes, He has never showed up late, always on time. The way & circumstance surrounding our home purchase in 2007, is a testimony itself. I just don’t see it being taken away from us like this. Any advice, would be appreciated, we have about a month & a few days before the auction. God Bless U.
Sheila from Hawaii
Aloha Sheila –
I know you have been through the Bank of America Countrywide journey –
I would like to help you look at your numbers -
How much to you owe
what is the home worth – zillow.com or http://www.eppraisal.com
monthly prop tax
monthly prop insurance
current payment
actual current income
type of loan – arm, pick a pay loan ???
investor
We should work on your numbers then you should immediately send a detailed letter to the Executive Office Of Bank Of America detailing all you have been through and what kind of customer you were prior to the problems with the economy – etc but lets check your numbers first.
“Ask, and it will be given to you; seek, and you will find; knock, and it will be opened to you. For everyone who asks receives, and he who seeks finds, and to him who knocks it will be opened. (Matthew 7:7-8 NKJV)
Expect ONLY Miracles,
Anna Cuevas
Thanks Anna, I’ll round up that info for you. In the meantime, I haven’t gotten a single thing in writing regarding denial. From what I am gathering, I have 30 days from such notification. However, like I have explained previously they initiated foreclosure proceedings while I was under review and filed intent of foreclosure while conveying my requirement to seek debt counseling. They verbally told our counselor that our file has been given to another ‘negotiator’. Foreclosure proceedings weren’t suppose to be initiated in the first place, but because of their ‘active’ review shouldn’t these proceedings be suspended? We have been getting several mail offering us assistance, of which I am very aware of the scams out there. The auction date is set for June 8th. What can I do in the meantime? This just sounds so wrong all the way around. Also, it is very clear that we were keeping up with our payments, not a late payment ever until August 2009. We should be given atleast a chance to try, now that we are in a better place. The clock is ticking and no feedback from our counselor as of yet. Also, since it was our mtg insurer that initiated our paperwork, would it help to email them on what is happening? I had an email ready to send, but I’m not sure if it will do more harm than good. BOA denied us over the phone on our initial inquiry in Oct 2009, it was not until the mortgage insurer got involved that we were quick to receive our trial period package. I’m fighting this with all I have, the lack of knowledge interferes with my boldness to address these people. I thank you for your help & assistance. God bless you.
Hello Sheila – you need to write a detailed letter – on the top write – PLEASE ESCALATE MY REQUEST TO THE OFFICE OF THE PRESIDENT -
then you need to put down everything you are going through and in big letters put please POSTPONE ALL FORECLOSURE ACTIVITY PER THE HAMP/TREASURY GUIDELINES WHILE IN REVIEW –
Call in the Holy SPirit to guide you – as you write the letter and when you call – keep calling until someone postpones the auction date – you can do it – we do it all the time, you may have to call a few times and wait on hold – meanwhile overnight your letter – as well. YOU CAN DO THIS!!!
Prayer to the Holy Spirit
O Holy Spirit, Soul of my soul, I adore You. Enlighten, guide, strengthen and console me. Tell me what I ought to do and command me to do it. I promise to be submissive in everything that You permit to happen to me, only show me what is Your will.
EXPECT MIRACLES,
ANNA CUEVAS
The Loan Mod Guru
Hello Anna,
I’m so glad I found this website!!
Here’s my situation:
I have been denied 2nd time for HAMP. My loan is with Chevy Chase (A division of Capital one). I was denied due to the following reason:
Income
X Failure to Meet Income Criteria
When I call the loss mitigation specialist, I was told Freddie Mac (Investor) Denied the request because I would have to pay $450 dollars more….My current loan is a 5 Year Conventional ARM interest only (based on the 6 Month LIBOR), i currently pay $1,825. This loan will reset in July of this year.
I have try to get an explanation in writing but so far nothing.
Aside from calling an sending e-mails requesting an explanation in writing, what else can I do to put pressure on Chevy Chase to respond?
Thanks
I was told that I can’t reapply for HAMP because the Treasury’s rules preclude it. Original denial was because we had $8,000 too much in the bank. Of course, by the time the bank statement had been issued that money had been spent for medical bills. So we didn’t actually have too much but when I explained and offered to prove it they wouldn’t reconsider. In addition, they should not have applied imminent default screen because we were already in default more than 30 days. They keep telling us to keep making the trial mod payment; We’ve been making it for six months but I’m scared they (Aurora Loan Services)want to foreclose and are setting us up. Where are the rules that say you can (or can’t) reapply? I’ve looked on hmpadmin.com with no luck. It’s embarrassing; I’m a mortgage writer and I can’t even get my own mod done. I need to prove that they are lying and turn them in if I can.
Hello s@kreno,
You can definitely reapply for HAMP – it is right in the guidelines that if the circumstances change you can reapply -the problem is that many reps do not know the guidelines, I would just reapply –
with the new and correct information-
Don’t worry about it – we all can’t know everything about everything – this is so complex and has so many “gray” areas. You can do this!!
My brethren, count it all joy when you fall into various trials, knowing that the testing of your faith produces patience. But let patience have its perfect work, that you may be perfect and complete, lacking nothing. (James 1:2-4 NKJV)
Expect ONLY Miracles,
Anna Cuevas
Hi Anna,
I am still confused about “Negitive NPV”. After 1 year I finally received my 3 month trial in Nov 09. now after calling wells fargo today they say I was denied for negative NPV back in Feb. They never notified me of this. The Rep said because my home is valued too low and is far underwater? they have it valued at 233k and the rep said it should be valued at 292k min. I have only heard that higher apprasials can cause a NPV to fail but not too low? Does this sound correct???
Hi Robert – The rep most likely has NO clue what they are talking about. Not everyone is well versed or trained on the guidelines and so many times you get an answer that is not correctly interpreted, as in this case. If you give me your numbers I will do my best to give you a breakdown, on the way I calculate it – I am obviously not a computer but I get pretty close. I am in a very intense conference and will probably answer late tmrw night but we will get it done!!
Here is an article about NPV HAMP calculations
Matthew 21:22 and all — as much as ye may ask in the prayer, believing, ye shall receive.’
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru
Great article! My husband has been unemployed going on 9 months now. We were denied our loan mod., according to WF because you need at least 9 months of unemployment from the date of application. We do and were prequalified knowing we had unemployment. However when they ran our finacial worksheet, the computer only shows we have benifits until August 22. I’m not sure how it is else where, but our unemployment system only allocates six months of unemployment benifits at a time. That is the max. After which time you reapply (make one phone call to a computer system) and that day you get an extention. We have two extensions left to use, but after explaining this, our processor at WF said that her “tool” or computer program does not recognize extensions so they could not consider them. So, currently, she agreed (and laughed) that no one who is on unemployment for their sole income could qualify because no unemployment office distributs benifits greater than 6 months at a time. It is impossible to have 9 months unless they recogize the extensions. A lump 9 months does not exist due to the way unemployment is set up. She said we could reapply after he gets a job, but then we don’t need a mod. so bad. We are still current on our payments and have no creddit card debt, but I don’t know how much longer we can hold on! My 2 babies and myself and my husband will be homeless soon if they don’t help us. Please help!
Thanks,
Emily
Emily, thanks for the compliment
Ok – what you need to do is write a letter to Wells Fargo and Mark at the top PLEASE ESCALATE MY FILE TO THE EXECUTIVE OFFICE -
then in detail state everything you wrote here – keep it clear, detailed, but not over 1 page – make sure you know your numbers, I offer a tool to calculate your numbers at THE LOAN MOD GURU
if you need to get a professional package together – if not use what you have got and stay POSITIVE – call in the Holy Spirit before you send your letter – and please let us know how it goes. I am here for you, and you will NOT be homeless! get that out of your head –
Now this is the confidence that we have in Him, that if we ask anything according to His will, He hears us. And if we know that He hears us, whatever we ask, we know that we have the petitions that we have asked of Him. (1 John 5:14-15 NKJV)
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru
Anna,
Thanks for all the time you seem to be doing in helping give some people comfort. We’ve been trying to do loan mod for 18 months, FDIC program (denied), Hamp approval Feb……made 3 payments (denied), however with this denial letter we recieved another modification agreement with IndyMac that says were approved for a custom loan mod through IndyMac Mortage Services. This plan gives breakdown of payments along with increased payments over the years capping at year 9-27 with ballon payment of 221K and 153K due in 30 years. I built my house and I want to stay, I’m in construction and income is 1/2 of what it used to be. My question is even though they sent letter of denial should I still request explanation of why denial was given so I can re-apply if the current in-house program doesn’t work? Have you heard about this program or is it just a generic letter they give everyone after HAMP denial?
Thanks,
JT
Hello Jeff – you are very welcome! Thank you for your thanks and praise – all glory be to God.
Ok the question is this – do you like your payment on this modification ? how does it compare to a 31% of your income?
is one of those balloon payments without interest and payments? because if it is there is value in that, which I can explain – a frozen deferred amount is better than a forgiven principal sometimes because it has the value of some principal forgiveness (really interest forgiveness) Pull out your truth in lending – and see that left side where it tells you the total cost for credit usually 3x what was borrowed, that is normally what we pay for the cost of credit – but we don’t see this –
so if for example the 153k was frozen as a deferred amount and lets say it was 6% before the modification then you take that amount and give it a payment at 6% which is 917.31 and multiply this over 30 years 360 months this equals 330,232.43 – minus the original $153,000 loan amount = 177,232 that you ARE NOT going to pay that you would have should you have not ever gotten this loan modification- based off of a previous rate of 6% – I don’t know what your rate was but this is FREE Money – that you would have paid. Plus you do not get a 1099 for it so it is not considered income like a principal reduction is – I hope I did not confuse you but I wanted to make sure you saw the benefit and gave a little thank you to God – we many times forget to do this when we get too caught up with the numbers that don’t make sense -
If the payment it good and you then can afford a little bit of a higher payment then stick the difference in an account that you cannot touch and you will have the money to pay the balloon in 30 years -take 917 per month and in 30 years you will have 330,120 – not counting the interest that you can make : ) That is my suggestion.
I hope this helps.
Now this is the confidence that we have in Him, that if we ask anything according to His will, He hears us. And if we know that He hears us, whatever we ask, we know that we have the petitions that we have asked of Him. (1 John 5:14-15 NKJV)
Expect ONLY Miracles because you get to save your home!!
Anna Cuevas
The Loan Mod Guru
Hi I was just denied my loan modification yesterday from Bank of America (servicer) and Freddie Mac (investor). The reason was due to NPV. I verbally requested the results, but should I request by mail too? Also, if I get the results and determine no errors (can you send me how to evaluate NPV too?), then what are my chances for Loan Mod. How soon do foreclosures take? I want to sell my house prior too foreclosure, can you sell a house if it is delinquent, any advice on this? I do not want to sell but I’d rather have that then a foreclosure? Any info will be helpful, thank you so much!
Hi Sarah,
Just because B of A denied you once, you do not have to give up – You can fight this and fight it all the way and win.
The main thing on NPV is the INCOME and the Value – you need to work your numbers to see where you are – this is something you MUST do to be able to really know where you are in all of this.
Let me know how I can be of service to you, I am glad to help.
Expect Miracles,
Anna Cuevas
The Loan Mod Guru
I went through a law firm to qualify for HAMP, and I wasn’t aware that I got denied 4 times and received a final letter getting denied…… Wachovia rep said I was very close, but my income wasn’t high enough to qualify…..Suggested if I get a relative to move in and use them to add to my income I would be fine. I am able to do so, had I known, but I was informed that I cannot apply anymore since it’s my 4th time….
is there any hope to apply once more using the boost in income? should I do so through the law firm or on my own?
any help…would help me sleep better!
Hello Jennifer,
There is NO RULE that says you can only apply 4 times – as long as there is a change to your income you can reapply – Read this article on Reapplying for HAMP
Also all of the HAMP APPLICATION FORMS are here.
There is always hope – You fight Jennifer – you can do this you are doing a great job, keep fighting and stay on top of any dates and make sure you note down who you talk to etc.
“Ask, and it will be given to you; seek, and you will find; knock, and it will be opened to you. For everyone who asks receives, and he who seeks finds, and to him who knocks it will be opened. (Matthew 7:7-8 NKJV)
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru
Hello Anna-First off, God bless you for taking time to help those of us who feel like giving up. I have to remember the Lord is good and I need to abide by His word.
Long story short. I have been denied several times by ASC (aka Wells Fargo). Either I had too much surplus, not enough surplus, they had my expenses and/or income correct, and so forth.
Now, I have filed a Chapter 13, and ASC declined the arrears and it is now included in my trustee payment. I owe over $40,000. My payment will go from $260 to almost $1,000. I have applied for yet another modification, and pray that it not only goes through, but they will take the arrears and add it as well. Again, it is “under review” for the HAMP program.
I have to make a decision by the end of June, 2010 on whether i can do the trustee payment with the arrears, or let the house go. I am a single mother, and my children are still adjusting from my divorce. I want to keep them in a stable environment for as long as possible.
There’s got to be something out there, but what??? By the way, my house has been in and out of foreclosure, and this “review” has gone on for more than 2 years. I have reapplied so many times, it’s rediculous. Either I am approved, or not approved. Why the sadistic wait?
What do you suggest?
God bless you and all your wisdom-Patty
Hello Patty – God bless you as well! God will NEVER leave you NOR forsake you –
I know it is frustrating and annoying to go back and forth but at this point look at the time you have had in your home, the possibilities of things getting better with your finances – if it would have been done long ago you would have been making all of these payments all along –
What do your numbers look like? Who is the investor on your loan – ps you can escalate to the Wells Fargo executive team -
I know its ridiculous and I wish modifications came with a warning label – because this is normal and many times you just need to hear that you are NOT alone and that all of this can lead to success in the end, as hard as it is to believe it.
ASC likes the numbers just right – I have modified several and showed people to rejoice in the time it takes to work with this lender, at least you can have a payment break, God knows why he does what he does, and with your determination and belief you can still win this battle Patty – I would suggest you take a real close look at your numbers and see exactly where you stand.
For where two or three are gathered together in My name, I am there in the midst of them. (Matthew 18:20 NKJV)
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru
Thank you, Anna. I’m at the mercy of ASC at this point. If they don’t modify through HAMP, I can’t see any way out. I’ll have to foreclose. I can’t afford a mortgage payment on the ARM, plus the trustee payment of $1,000. In your experience, what does the Wells Fargo executive team do?
I got word, they are doing an appraisal. It’s definately going to come in way lower than what I owe on the house. What does this mean?
Patty,
As long as it comes in lower than your balance, this is a GOOD thing for your modification!!
Most of us know worrying about something is not going to help matters any. One poor misguided soul did not see things this way. He was lying on the couch talking to his therapist and told him, worrying works for me. He said ninety-nine percent of the things I worry about never happen.
During the Sermon on the Mount Jesus tells us not to worry, Matthew 6:25-34. In this passage three times Jesus tells his disciples not to be anxious, not to worry.
Worry is Futile
Matthew 6:25-27 “Therefore I tell you, do not worry about your life, what you will eat or drink; or about your body, what you will wear. Is not life more important than food, and the body more important than clothes? Look at the birds of the air; they do not sow or reap or store away in barns, and yet your heavenly Father feeds them. Are you not much more valuable than they? Who of you by worrying can add a single hour to his life?
Worry is empty and gets you nowhere. We need to learn to trust God. He gave us our life and he will sustain it. An example is the birds of the air. Birds don’t plant any crops. Birds do not store any food in barns or silos. Birds do not shop at supermarkets and they don’t use refrigerators or freezers. Each new day they must hunt and gather food, yet they don’t seem to worry. They are up every morning singing joyfully.
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru
Anna-Bad news. The appraisal came in lower than the balance and they said, I needed to include what the current payment would be ($1600) in my expenses. I used the post petition payment of ($1150). Because of this she said I was negative almost $1,000. I asked what I should do and she said I would either need to increase my pay, or decrease my expenses. I have only 2 weeks left to decide whether I can afford the current post-petition payment of $1150, plus $1100 for my payment to the trustee. I don’t know what else to do, and am praying about it constantly. Any suggestions. There’s gotta be a loophole somewhere.
Patty – why is the appraisal coming in lower than the balance bad news? That is GOOD news. You have to work up your number, what do the numbers look like?- WHat does the 1100 payment to the trustee include? Are they running the HAMP model for you? – I would look at your budget closely and then follow my advice to take it up to the Wells Fargo Executive office -
Call in the Holy Spirit he is there for you, just waiting for you to call him in.
Now this is the confidence that we have in Him, that if we ask anything according to His will, He hears us. And if we know that He hears us, whatever we ask, we know that we have the petitions that we have asked of Him. (1 John 5:14-15 NKJV)
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru
ASC said that my income would not suffice. They went with net vs gross income and said it wasn’t affordable. They also denied Wells Fargo is the investor, even though that’s where I receive some of the correspondence. She also said the investor does not participate in HAMP. The $1100 to the trustee includes the arrears of $40,000 to be paid in 60 months. What else is there? I keep praying, looking for His answer.
Patty Have you gone the route of the escalation to the executive office of Wells Fargo -also, have you done the calculations on a traditional modification that would probably carry approximately 5-6% rates?
Keep fighting, call and find out what programs they have available for you – what is your timeline currently on the forclosure?
Matthew 9:28 When he had come into the house, the blind men came to him. Jesus said to them, “Do you Believe that I am able to do this?” They told him, “Yes, Lord.”
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
They are denying Wells Fargo is the investor and that my NPV came in $4500 less than they wanted it to be. Do you know how NPV is figured. Based on eppraisal, it is nowhere close. I see the guestimate as $190K and higher, while they said it was $151K. Why the huge gap. I am not in forclosure (yet), but I will be if I don’t get modified quickly. My payment for the trustee is coming up and I cannot do both the mortgage at $1150 and the trustee payment at $1200. I keep praying and have put in for yet another modification. After two years, you would think something would become of this. ASC mentioned I could do a short sale or deed in lieu. These are not options for me.
Patty,
The NPV is calculated like this You want their value to be lower for NPV – it has to make more sense to modify vs for them to sell at a foreclosure sale. Did you verify they are using the correct income? This is the biggest contributing factor besides the value for NPV – there are several articles on my site explaining how it works.
“Trust in the LORD with all thine heart; and lean not unto thine own understanding. In all thy ways acknowledge him, and he shall direct thy paths.” – Proverbs 3:5-6 KJV
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
I’ll get back to you and update status.
Hi Anna,
I just got denied for the 2nd time by Chase. The first denial, last July, was for too much equity. I reapplied in August of 2009 and just got denied after waiting 9 months, for my income not being reduced by a significant enough amount. I can’t find anything in the Treasury guidelines about figuring out what is “significant reduction in income.”
I have a 5yr. Adj. rate WAMU loan for 176,000 that is going to reset to a huge payment in Feb. 2011. My home is now worth 210,000. My interest only payments are 970. month right now. My gross income is 2222.00 month plus 430.00 in child support. In the past 3 years I have had my days and hours cut so I am making 300.00 a month less now than I was. I know that sounds like pocket change to most of the people on this site, but it’s a LOT of money for me. I’m a single mom with no savings.
How can I address this when I re-apply for the 3rd time?
Thank you and God Bless!
Holly
Hi Holly – you can do this!! You can definitely apply for the 3rd time as long as your income changed. I have seen people with Wamu/Chase denied over 10 times and end up with an approval. You can do this just fill out a whole new HAMP package with your correct income as it stands now. Click here for access to all of the HAMP APPLICATIONs, don’t give up!
“Ask, and it will be given to you; seek, and you will find; knock, and it will be opened to you. For everyone who asks receives, and he who seeks finds, and to him who knocks it will be opened. (Matthew 7:7-8 NKJV)
Expect ONLY MIracles,
Anna Cuevas
The Loan Mod Guru
Hi Anna,
Thanks for the encouragement.
They have my current income. They are saying it’s not enough of a reduction from what it used to be. It went from 2750 month down to 2222 a month. I know that’s not much to most people, but it’s a LOT to someone like me. My “interest only” payments of $970 will skyrocket in Feb. 2011.
I understood the HAMP guidelines to say I need a reduction in income OR a significant mortgage payment increase in the near future.
Do I have any hope of qualifying??
Thnks,
Holly
Correction: Income went from $2571 to $2222 per month.
Hi Holly, If I were you I would simply reapply with the reduced income amount. Just start a fresh new package. You have almost a 20% reduction in income and your payment is higher than 31% of that – figure out what other hardship you have and put all of them down on the hardship affidavit.
Expect ONLY Miracles,
Anna Cuevas
Hi Anna,
I have spoken with you on here under a different topic, but I have a new question. We were denied HAMP on 5/11/10, we are in the process of re-applying, and my husband just accepted a new job today that will start on 6/7/10.
My question is: how to apply citing his new salary? We were denied because we didn’t make enough money, now, with his new job he’ll be making more, but obviously we don’t have any paystubs to show for it.
I’m afraid if we wait too long to acquire 2 paystubs then the bank could begin foreclosure proceedings…
Would it be a possiblity to explain the whole situation in the hardship affidavit and submit the formal written proposal by the new company stating his salary?
Thanks,
Krista
Hi Krista,
Congrats on the new job for hubby!! You can submit it with a great explanation letter and if you can get either a verification of employment OR a letter from the employer spelling out his new employment contract.
Now this is the confidence that we have in Him, that if we ask anything according to His will, He hears us. And if we know that He hears us, whatever we ask, we know that we have the petitions that we have asked of Him. (1 John 5:14-15 NKJV)
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru
Hi Anna,
I have been reading your posts, and am so grateful for the inspiration and strength I see here. I am fighting to save my home of 13 years. My husband lost his job of 20 years then became disabled. We exhausted our reserves trying to stay afloat until we were able to receive disability-almost two years. By some incredible miracle we are here today. I recently had a major surgery, and we had a payment program with our lender when they “accidentally” sold our home to a 3rd party investor. We notified the Attorney General, Office of Cooperations, and sought help from everyone we could…we got the sale recinded. Now we have a new sale date as they refused to restart or extend our previous arrangement. We have sale date this comming week, and are very stressed. We asked why we were not offered the HAMP and we were told that we only offer it if you ask …that’s what we thought we had previously! Anyhow we doubt that we currently have the income to qualify, and are worried that they will quickly deny us, and continue with the sale. Does requesting the Hamp stop the sale? If not does agreeing to a short sale stop the foreclosure sale? Do they have to offer the short sale option to us and if we do accept that as an option can we continue to apply for the HAMP while we are trying to sell the house? We talked to loss Mitigation today, and they said thaey are not obligated to stop the sale for any reason…is that true? Can you help me with any of this? I am hoping to be able to work in the near future, and that our income will improve. Thank you for your many blessings.
Brenda
Hello Anna,
I am wondering if you will be able to get back to me soon…I have sent the pkt today, and am worried that they will not stop the sale…please advise if you can.
Thank you for your wisdom and strength.
Brenda
Hi Brenda,
Welcome to “our” site! First of all congratulations you have done great work!!!! I know how daunting the task of overturning a foreclosure trustee sale is but it is possible when you put your mind to it – so Brenda now put all of your positive thoughts are with this task- and keep going for it until you succeed – VERIFY VERIFY VERIFY THAT THE SALE IS POSTPONED. TELL THEM YOU ARE IN REVIEW!
who is your lender? I am here for you – BE A PEST TO THE LENDER – THE SQUEAKY WHEEL – Have you done the calculations?
I’m sorry I have company for the long weekend, but I wanted to make sure that I answered you. Although the HAMP guideline states that they need to stop the sale – IT IS REALLY UP TO YOU TO VERIFY
AND STAY ON IT UNTIL IT IS POSTPONED – do not assume that that they will just do it.
Here is the guideline – did you submit the application for HAMP?
Now this is the confidence that we have in Him, that if we ask anything according to His will, He hears us. And if we know that He hears us, whatever we ask, we know that we have the petitions that we have asked of Him. (1 John 5:14-15 NKJV)
Prohibition on Referral and Sale
A servicer may not refer any loan to foreclosure or conduct a scheduled foreclosure sale unless and until at least one of the following circumstances exists:
The borrower is evaluated for HAMP and is determined to be ineligible for the program; or
The borrower is offered a trial period plan, but fails to make a trial period payment by the last day of the month in which such payment is due; or
The servicer has established right party contact, has sent at least two written requests asking the borrower to supply required information in accordance with this Supplemental Directive and has otherwise satisfied the Reasonable Effort solicitation standard, and the borrower failed to respond by the dates indicated in those requests; or
The servicer has satisfied the Reasonable Effort solicitation standard without establishing right party contact; or
The borrower or co-borrower states he or she is not interested in pursuing a HAMP modification and such statement is reflected by the servicer in their servicing system.
Borrower Response Period
Supplemental Directive 09-08 describes circumstances in which a written Non-Approval Notice must be provided to borrowers who have not been approved for HAMP. The servicer may not conduct a foreclosure sale within the 30 calendar days after the date of a Non-Approval Notice or any longer period required to review supplemental material provided by the borrower in response to a Non-Approval Notice unless the reason for non-approval is (1) ineligible mortgage, (2) ineligible property, (3) offer not accepted by borrower/request withdrawn or (4) the loan was previously modified under HAMP.
A model clause describing these rights is attached as Exhibit A. Use of the model clause is optional; however, it illustrates the level of specificity that is deemed to be in compliance with the language requirements of this Supplemental Directive.
Halt of Existing Foreclosure Actions During a Trial Period Based on Verified Income
With respect to a borrower who submits a request for HAMP consideration after a loan has been referred to foreclosure, the servicer shall, immediately upon the borrower’s acceptance of a trial period plan based on verified income as described in Supplemental Directive 10-01 and for the duration of the trial period, take those actions within its authority that are necessary to halt further activity and events in the foreclosure process, whether judicial or non-judicial, including but not limited to refraining from scheduling a sale or causing a judgment to be entered.
The servicer shall not be in violation of this instruction to the extent that: (a) a court with jurisdiction over the foreclosure proceeding (if any), or the bankruptcy court in a bankruptcy case, or the public official charged with carrying out the activity or event, fails or refuses to halt some or all activities or events in the matter after the servicer has made reasonable efforts to
Supplemental Directive 10-02 Page 5
6
move the court or request the public official for a cessation of the activity or event; (b) the servicer must take some action to protect the interests of the owner, investor, guarantor or servicer of the loan in response to action taken by the borrower or other parties in the foreclosure process; or (c) there is not sufficient time following the borrower’s acceptance of the trial period plan for the servicer to halt the activity or event, provided that in no event shall the servicer permit a sale to go forward. The servicer must document in the servicing file if any of the foregoing exceptions to the requirement to halt an existing foreclosure action are applicable.
Deadline for Suspension of Foreclosure Sales
When a borrower submits a request for HAMP consideration after a foreclosure sale date has been scheduled and the request is received no later than midnight of the seventh business day prior to the foreclosure sale date (the “Deadline”), the servicer must suspend the sale as necessary to evaluate the borrower for HAMP. Servicers are not required to suspend a foreclosure sale when: (1) a request for HAMP consideration is received after the Deadline; (2) a borrower received a HAMP modification and lost good standing; (3) a borrower received a HAMP offer and failed to make one or more payments under the trial period plan by the last day of the month in which it was due; or (4) a borrower was evaluated based upon an Initial Package and determined to be ineligible under HAMP requirements.
The servicer shall not be in violation of this instruction to the extent that a court with jurisdiction over the foreclosure proceeding (if any), or the bankruptcy court in a bankruptcy case, or the public official charged with carrying out the activity or event, fails or refuses to halt the sale after the servicer has made reasonable efforts to move the court or request the public official for a cessation of the sale. The servicer must document in the servicing file if the foregoing exception to the requirement to suspend an existing foreclosure sale is applicable.
A borrower will be deemed to have requested consideration for HAMP when a complete Initial Package (i.e., RMA, Form 4506T-EZ, required evidence of income) is received by the servicer or its foreclosure attorney/trustee prior to the Deadline. However, the servicer may establish additional requirements for requests received later than 30 calendar days prior to a scheduled foreclosure sale date, including, for example, a requirement that a complete Initial Package be delivered through certified/express delivery mail with return receipt/delivery confirmation to either the servicer or the foreclosure attorney/foreclosure trustee. These requirements must be posted on the servicer’s website and communicated to the borrower in writing in accordance with the Borrower Solicitation requirements of this Supplemental Directive or through other written communication.
If the borrower contacts the servicer prior to the Deadline, the servicer must inform the borrower of the Deadline and any submission requirements.
Mitigating Foreclosure Impact
The servicer must take the following action to mitigate foreclosure impact:
Simultaneous Trial Period Plan and Foreclosure Explanation. When a borrower is simultaneously in foreclosure and is either being evaluated for HAMP or is in a trial period plan, the servicer must provide the borrower with a written notification that
Supplemental Directive 10-02 Page 6
7
explains, in clear language, the concurrent modification and foreclosure processes and that states that even though certain foreclosure activities may continue, the home will not be sold at a foreclosure sale while the borrower is being considered for HAMP or while the borrower is making payments under a trial period plan. Model language for this notification is attached as Exhibit B. Use of the model language is optional; however, it illustrates the level of specificity that is deemed to be in compliance with the language requirements of this Supplemental Directive.
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru
Hello Anna,
I am so grateful for your help, and of course I am frightened, and I will do as you say, however with the Holiday we are worried, and our sale date is Wednesday. Anna I appreciate your words of strength, I am overwhelmed by the clarity of your words, and the decisiveness of yor directions. I really need that now to stay focused, and not get down. You are amazing…and I want to thank you for taking time away from your guests to assist my family and I…thank you so much!
Yes My husband and I sent (certified), and faxed the request for HAMP to our servicer Homecommings / GMAC. I know that we are a “Mers” loan and I do not see any other names listed (other than “Mers” and Homecommings/ Gmac) at the county registration office so at this point that’s all I know about who our lender is. Thank you for all of the detailed information. I realize that we were not within the deadine to have the sale involuntarily stopped, so I will do exactly what you suggest – call, and call. Most of all I will keep reading your inspiring posts, and fill myslf with gratitude so that I can continue to push forward…thank you…thank you..thank you Anna you have given me hope.
current value
eppraisal $396,106 (low $336,690, high $455,521)
zillow.com $371,500 (low $300,915 high $438,370.)
cyberhomes $422,100 (low $379,890 high $485,415)
mortgage balance $659,409.77
payments behind 14 months, $34.339.06 (amount necessary to cure default per foreclosure repayment agreement dated 2/15/10)
payments made while in foreclosure repayment agreements total $7440.00
current payment $2548.18
lender GMAC
investor Unknown
total gross income $2922 SSDI (social security disability income)
monthly property tax $266.00
monthly homeowners insurance $192.00
hoa fees none
Dearest Anna,
I am typing through tears of joy…we have a postponement for 30 days. I cant thank you enough for all of your help through this frightening time. Thanks to you we did all the right things…Bless you, and thank you so very much, you are truely an Angel on this earth.
God Bless you!
Brenda and family
July 10, 2010
Dear Anna,
You most recently helped me and my wife Brenda, and we have a few other questions. With your help we were able to get our foreclosure sale postponed thank you! We have a question about the Home Affordable Foreclosure Alternative Program (HAFA)
We received a HAMP denial letter, however in the same denial letter we received the following response “HAMP Program denied”. “Account is in review for another workout”
Additionally we received a letter offering the HAFA short sale program with a 14 day response request. We responded via fax within the 14 day period saying that we will consider the HAFA program if we are denied a modification as a last resort. Our home has an August sale date, and we have been told to call next week to see if a decision has been made, and that they will not cancel the sale unless they are making us an offer. The bank rep also said that there is a specific timeline to request the HAFA…and was not very clear on the details…we thought it was something like 10 days prior to the sale.
The rep said we have to have a verifiable offer on our home through a reaitor (and that takes a few days to verify) prior to being considered for the HAFA option, and even then there is no guarantee… that the bank is not obligated to extend the HAFA to us…it depends on what the investors say (what is best for the bank).
We are being told that we can apply for the HAFA short sale right now, or continue to let the lender review our file for a loan modification with no guarantees. The lender said we cannot pursue a modification and a short sale at the same time, so we would have to cancel the modification efforts and pursue the HAFA.
Question:
Can a homeowner request a HAFA short sale, and during the short sale contract period (120 days) can a homeowner re-apply for a HAMP modification or traditional lender modification if the income situation improves? (…we really do want to stay in our home…and are working on the income.)
What is the time-frame for requesting the HAFA program? How many days prior to the sale date?
Again thank you so much for your help.
Cordially,
Tyrone and Brenda
Dear Anna,
We know how busy you must be with so many people in need of your help. Can we ask for some guidance with the HAFA question below? We just dont know what to do…how to save our home…can a bankruptcy judge negotiate a modification of the loan? We want to stay and just need a little more time to get more income…our daughter is leaving for college so we will have a little more time, and an extra room very soon. Can we rent to anyone or does it have to be a family member? Sorry to ask so many questions we are looking for options, and are in need of prayers for that miracle. Any information would be greatly appreciated.
Thank you and bless you Anna, for helping us all stay strong and informed.
Brenda
Hi Anna, your website is really informative. My husband and I have our mortgage through CitiMortgage. We applied for HAMP in Oct 2009. We have been making the modified trial payments on time. This week we received a letter from Citi stating we had to pay the balance due by the end of June. So of course I called them and was told that we had been denied for HAMP in Jan 2010 for insufficient income. I have called every month and not once was I informed we were denied. I asked if we could reapply and was told “NO, but we can apply for a traditional modification”. I read in other postings where people had reapplied for the HAMP. Can we reapply for HAMP or what do you suggest?
Hi Dar, Thank you for the compliment! Ok this is what you need to do – you need to first call them and ask them “WHY” you were denied, then tell them that by the HAMP guidelines you were supposed to get a denial letter stating all the reasons. Ask what they used for income and what they used for expenses. Verify those numbers are correct. Do the calculations for HAMP
I would fill out a completely new HAMP package HAMP APPLICATION
“Ask, and it will be given to you; seek, and you will find; knock, and it will be opened to you. For everyone who asks receives, and he who seeks finds, and to him who knocks it will be opened. (Matthew 7:7-8 NKJV)
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru
Hi Ana -
Thank you so much in advance for answering my questions. I was declined for HAMP due to the lender needing updated documents. They never contacted me requesting them. I am now more delinquent due to the deficit from the trial payments. The now tell me they can not reconsider me for the program again. How can I stop foreclosure now? Is what they said true. My financial situation has changed since the denial due to my husband being on worker’s compensation. I never knew it would be this hard to get assistance. Not only have i had the stress of dealing with a premature baby, but also the stress of this now. Thanks again.
Hi Norah -
Take a deep breath, you can deal with this – who is the lender? You need to write a letter, I want you to CC : Phyllis Caldwell from the Treasury and depending who your lender is, a few other people including SIGTARP. You need to write on the top of the letter “PLEASE ESCALATE THIS FILE TO THE EXECUTIVE OFFICE OF THE PRESIDENT”
You are welcome very much. First of all the joy of the baby needs to come first – this is just a house, yes it means alot but your health and the happiness of the baby comes first and we need to be grateful that the baby is here
You are going to write your ordeal and what happened. Then fill out a brand new package from HAMP APPLICATION – Make sure you note that you never got any notice telling you anything was missing and how you sent everything they requested, etc. Call in the Holy Spirit to guide you – he will be with you every step of the way.
“Ask, and it will be given to you; seek, and you will find; knock, and it will be opened to you. For everyone who asks receives, and he who seeks finds, and to him who knocks it will be opened. (Matthew 7:7-8 NKJV)
Expect ONLY Miracles …. you and I are both witnesses to miracles, look at that baby!
Anna Cuevas
The Loan Mod Guru
Thanks Ana. America’s Servicing Company is the lender, which is Well Fargo. They gave us a special forebearance for now, but I am scared that once this is over my house will be foreclosed on. They keep telling me that no matter what I am not eligble any longer for the HAMP program any longer. My husband is back at work now, but we are trying to play catch up. What should I say in my letter? Do you have the information for Phyllis Caldwell and SIGTARP? Thank you again for your reply.
Hi Anna,
My name is Brooke and i lost my job almost a yea ago and we are just starting the Hamp process we have just started filling out papers. My question to you is my in-laws are co- borrowers on our loan will they look at their income also even though it is not there primary residence well they have never stayed there! They were just helping us get the loan and have never paid a payment or any thing.Also we are not behind yet but struggling will this hurt their credit at all by us doing this modification thing? thanks Brooke
Hi Brooke,
I am sorry to hear about your job, but I know something better is being lined up for you! Here is the rule on non-occupant co-borrowers.
Q1112. If borrowers who are unrelated by marriage, civil union or similar domestic partnership under applicable law purchased their home together and one borrower has vacated the property, is the occupying co-borrower eligible to apply for HAMP?
Yes, the occupying co-borrower may pursue HAMP if a quitclaim deed evidencing that the non- occupying co-borrower has relinquished all rights to the property has been recorded. Servicers must refer to investor guidance to determine which parties are required to sign the HAMP documents.
If you are not behind the guideline is that they are not supposed to ding your credit, unfortunately sometimes they don’t catch the fact that they are not supposed to, so you need to stay on it and also request a credit hold. You can go back and fight it, but you do have to stay on the lender to make sure they don’t make mistakes.
“Ask, and it will be given to you; seek, and you will find; knock, and it will be opened to you. For everyone who asks receives, and he who seeks finds, and to him who knocks it will be opened. (Matthew 7:7-8 NKJV)
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru
Thank you so much Anna! Well i have more questions. I know you can get denied for having to much money going out each month and not alot coming in, So even with the modification if you still have lets say 200 going out that is not coming in will they deny? Sorry if that does not make sense i am not good at any of this and i am frustrated and nervous cause if we don’t get this i am not sure what will happen.
Thanks Brooke
And should i get my in-laws to sign something saying they give up their rights to the property?
Hello Brooke,
Your in-laws would have to sign a quitclaim deed for you to record at your County Records office.
“Trust in the LORD with all thine heart; and lean not unto thine own understanding. In all thy ways acknowledge him, and he shall direct thy paths.” – Proverbs 3:5-6 KJV
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
Anna,
Thank You for all that you are doing to calm the nerves when it seems as if the world is coming apart. We just called CHASE after months, 2 Trial Plans and countless follow up phone calls and were told that we were denied because we had a surplus of income. I am not sure what income they were using because according to our documents and calculations that isn’t correct. Mind you that this was all a phone conversation and we are still to receive the official denial in the form of a letter by mail. Do we reapply for a modification? Should we seek assistance from an attorney? Or a government financial counselor? I appreciate any advice you may be able to provide.
Ken, You are welcome. Ok take a deep breath. I would first start with another call requesting what income was used, and what expenses and what property value. That is the first step – if you don’t get the answers step 2 would be to escalate and put your request in writing as well. WIth Chase it has been my experience that you can reapply and most likely get a different answer. Stay organized with your information, know your numbers inside and out and be prepared to defend them..If you go into this with the belief that you will get it done YOU WILL!
“Ask, and it will be given to you; seek, and you will find; knock, and it will be opened to you. For everyone who asks receives, and he who seeks finds, and to him who knocks it will be opened.”
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru – your online source to a HAMP Calculated professional loan modification package.
Hello Anna,
I was just approved for HAMP and will be under a trial period for three months – July 1st being the first payment – I accepted the modified payment of $2,594.96 which is not much from what my minimum payment was. My lender is Wachovia and I also have that pick-a-payment loan so, now I owe more than what the value of my house is.
The letter that I got from Wachovia explaining how they came up with the modified payment included over time hours ( indicated on the 2 paystubs that I submitted ) but I will not be working over time anymore and so that makes my income overstated by as much as $950.00 a month … That’s still around $300.00 difference in money that I don’t make regularly.
What should I do? Can they recalculate my payment before permanently modifying my loan under HAMP? Or should I just totally stop my scheduled trial monthly payments starting July 1st and request Wachovia for me to start over due to change in income. I have been dealing with this loan modification for 20 months now… Please advise me Anna, I truly need your help.
I pray to our Lord everyday and know that He is with me and I am hopeful that I will overcome this….
Hello Mitos, Congratulations on your HAMP approval – I would definitely get on the phone with them immediately to fix the numbers before you make the payment, $300 is $300 and pays a few other bills. I would not let another day go by without getting that fixed. I would let them know that your overtime is gone. Yes, they really should recalculate it per the guidelines at the end of the trial but since they are now taking most of the income in the beginning they may not check it again after the trial. I would back it up with a letter from your employer, BUT make sure you talk to Wachovia and take names down, do not let them say you did not make your trial payments –
If you do what the Lord wants, he will make certain each step you take is sure. Psalm 37:23
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
CLICK HERE FOR MORE DETAILS
Anna
it is good to see some is out there to help. I have been denied for my modification, for HAMP loan due to being late on my 5th trial payment and the letter I recieved said they were going to see other modifications programs that could help. Today I called Bank of America and was told that I only have to options to do a short sale or to reinstate my loan. To reinstate my loan I would need to bring my loan to 4 months delinquency which would mean I would need to pay 12,000 then they would see if I qualified. My question is am I really out of options? Please help my loan is not currently in foreclosure and I have been on the trial period since last September
Thanks
Hello Ramiro, All Glory be to God.
What I would do Ramiro is escalate your file to the Executive team. The guidelines for HAMP require 3 trial payments NOT 5 – I would write a detailed letter and let them know you have been waiting for all of these months to get your permanent modification – keep fighting them you do not have to take those other options your option is to FIGHT for your HAMP –
Step 1: Trial Period Plan Start
The trial period is three months in duration (or longer if necessary to comply with applicable contractual obligations). Borrowers are not required to sign or return the Trial Period Plan Notice. Servicers should retain a copy of the Trial Period Plan Notice in the borrower file and note the date that it was sent to the borrower. Receipt of the first payment due under the trial period plan on or before the last day of the month in which the first payment is due is evidence of the borrower’s acceptance of the trial period plan and its terms and conditions. The effective date of the trial period will be set forth in the trial period plan and is the first day of the month in which the first trial period plan payment is due.
Step 2: Conversion to Permanent
The borrower must be current under the terms of the trial period plan at the end of the trial period to receive a permanent loan modification. “Current” in this context is defined as the borrower having made each required trial period payment by the last day of the month in which it is due. Borrowers who fail to make current trial period payments are considered to have failed the trial period and are not eligible for a HAMP modification. Servicers are instructed to use good business judgment in determining whether trial period payments were received timely or if mitigating circumstances caused the payment to be late. Exceptions should be documented in the servicing record.
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
Anna
it is quite calming to see someone out there cares and is assisting us in this time of turmoil. I just called B of A and found out that the 3 request has been lost in the system. I had it escalated to a supervisor who did a quick qualification on my loan modification and advised me that I have been preapproved and that my file is going to the underwriter and that I would get a packet in the mail and so on. My concern is I am reading so many horror stories about how they never get back to you and that they continue to loose documents and so on. My first 3 requests were filed by the Mortgage Relief Law Center, Law office of Brian Colombana. As you may or may not be aware I believe that all went down horribly although I still get emails occasionally that he is working on it have not heard from him since March. Any advise as to what to expect or do in the mean time or follow up suggestions.
thanks
Ralph: I am so glad you found “our” site. I would put a good file together. With a conversation log on the Left. Write all names, departments and all dates and what was said. Also keep a calendar follow your timeline, where are you in the process as far as time goes? Call in the Holy Spirit to guide you and them. Stay on it and you will not become one of the horror stories, remain calm, get empowered with knowledge, and believe that you will win. Do not even go to the negative side.
“Trust in the LORD with all thine heart; and lean not unto thine own understanding. In all thy ways acknowledge him, and he shall direct thy paths.” – Proverbs 3:5-6 KJV
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
Anna,
Your posts have been helpful. I was denied a loan mod from Chase for too many assets. After being drug through the mud, now they come back and say that I am declined due to my NPV. I will request the information as you suggested above to someone else, but if they have their numbers right, is there any way to fight this? Am I correct in saying that they are basically denying my mod because it is not in their best financial interest to help me? In addition, I have never been late on my loan which I was told this can also work against me. So frustrating.
Thanks!!! Jeremiah 29:11
Shelly,
Don’t give up. Know your numbers inside and out – see why you are being denied. Knowledge is Power! Here are some more articles on HAMP NPV
I’ve commanded you to be strong and brave. Don’t ever be afraid or discouraged! I am the Lord you God, and I will be there to help you wherever you go. Joshua 1:9
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
Hi Anna,
Like most people that have found your website; I truly bless God for you and Him giving you the insight on how to help us.
My issue is that in April 2009 I was approved for mod with a 30 yr @ 4.125% that will increase .25% each yr until it reaches 8% @ which point it freezes. My mortgage payment was adjusted to 1243.56. Then I got a notice from BAC in Oct. stating that after a review of my income I have been considered for another Mod. with a trial payment of 996.22; I was told that I should make the trail payments on time and I would get a the paperwork for the new Mod. Okay fast forward to June 15, 2010 after the three trial payments and more; I get a notice stating that my income is not a enough for the modification and that I will not be considered for any other program.
I owe 233,100 for my mortgage
My monthly payment before the trial was 1243.56 (853.87 mortgage/ 389.58 taxes)
My home owners insurance is 462.39 annual (I pay this not included in escrow)
I am 6174.11 behind with my mortgage that is because I was paying the 996.22 as they told me to.
I make 3078.40 monthly
Other household expense 560.00
I have 2000.00 in savings.
My husband could help but he is not on my mortgage plus his income is not a
guarantee. What am I missing what income did they consider before the trial that is not enough. According to the guy I talk to they tried to lower the rate to 3%.
Please help me!
Hi Trina,
Thank you for your blessing.
If your trial was 996.22 they must have used an income of $3213.61
996.22 – 38.53 insurance, 389.58 = 568.11 for mortgage and interest payment, with this calculation they would have to lower your balance either by a deferment or forgiveness to 187,603.00 = $45,497
with your income at 3078.40 x 31% = 954.30 max total payment – 38.53 insurance, 389.58= 526.19
lowered to 173,767 they may not be willing to do this.
You may want to re-apply for the new program:
Find out exactly what income they used and if you were being processed for HAMP and the exact reasons for being declined. I hope this helps.
Mark 9:23 Jesus said to him, “If you can Believe, all things are possible to him who Believes.”
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
Hi Anna,
This mod has me so upset at this point. I called two days ago and spoke to someone at BOA and was told now after all these months that based on my income I don’t need a mod since my remaining income after I redid my financials over the phone is more than enough to cover my mortgage. The payment is back to 1243.00 which is more than the 31% of my monthly 3078.00 income. I did not tell them my real monthly debt because when I did the figures for all that I pay a month my household expenses were about 1300.00 not the 460.00. I did not put everything down because I did not want them to tell me I had too much debt. Now I don’t know whatto do. I really need this mod because with the mortgage back to $1243.00 I could lose my house. I was told that foreclosure proceedings will begin since I was just paying the trial I owe a little over 7K for mortgage and late payments. I really want to keep my home. How much money do I need to have left over to not have too much debt? I want to reapply but right now I am not sure what to do. My house is underwater:
I checked eppraisal.com and my house is worth 128,500 epprasial and 90,742 zillow
I owe 248,700 not 233,000 (this is the principle balance)
Please help me Anna!
Hi Anna,
Did not hear from you yet. For comment dated 7/9/2010
I’m sure you are busy.
Thanks.
Hi Ana -
I am so grateful to have come across your website! It is amazing! My husband and I have been going back and forth with 2 servicers (currently OCWEN) for the last 18 months trying to obtain a modificiation of our loan. To make matters worse my husband was diagnosed with crohns disease late last year and recently had 2 major surgeries. For the last few months I have been the only source of income. I submitted a HAMP application in early June, but included my husband’s contractor income through April 2010 (total gross between the two of us was 9986) and we received a denial letter based on negative NPV test. I requested the exact values used and there are some discrepancies with the gross income, insurance and property tax numbers. I spoke to someone at OCWEN and they said it was because of the property value – we requestd the exact values used but have not received them yet. I was wondering if it would be smart to re-apply just with my income since my husband is currently unemployed and we dont expect him to return to work for some time due to the health issues. Here are our numbers –
Current loan balance – 474300
Interest rate – 8.125
Months behind – 17
Current P&I Payment – 3677.88
Monthly real estate taxes – 422.30
Monthly homeowners insurance – 64
Monthly HOA fees – 93
My gross monthly income – 5740.80
Approx property value per eppraisal – 330316
Thank you so much for your help! May God bless you!
Hello Melba, I am glad you made it here too! I am so glad you like it, it is “inspired”. I am sorry to hear about your husband, look into some natural cures too. I swear by them. My ovarian cancer is in remission. Go to http://www.fatherfernando.com and read the healing prayer, I love it!
In fact I will post it.
Ok this is where the issue lies : 474,300 @ the floor rate of 2% with a maximum time extension of 40 years + tax, ins, hoa = 2015.60 per month
Your income at 5740.80 x 31 % 1779.65 – tax 422.30 – insurance 64 – hoa 93 = 1200 for mortage and interest, meaning that Ocwen may not want to lower the balance to $396,382.55 as this is what it would take for you to get to the guideline rate and term.
It would mean a 77,977.45 forbearance of principle or forgiveness of principle which they might not be inclined to do either. You should ask them what value they are using for your home.
To not need the above to happen your income would need to have an increase of approximately $762 or 800 to be on the safe side. Keep in mind that not most lender employees on the front lines read all of the guidelines. So I would always read and empower myself with the real knowledge. It is easy for them to guess “its the value” but what about the value is the core of that answer that you did not receive.
Keep in mind as guidelines are changing more lenders are coming on board to do the balance deferments and forgiveness. So it may be a blessing in disguise that all this has happened. I would first find out what value they are using, which I see you have already done. I am confused if you were denied with this lower income or the higher income.
Some souls think that the Holy Spirit is very far away, far, far, up above. Actually he is, we might say, the divine Person who is most closely present to the creature. He accompanies him everywhere. He penetrates him with himself. He calls him, he protects him. He makes of him his living temple. He defends him. He helps him. He guards him from all his enemies. He is closer to him than his own soul. All the good a soul accomplishes, it carries out under his inspiration, in his light, by his grace and his help.
Concepcion Cabrera de Armida
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
Hi Ana -
Thank you sooo much for responding! Actually, we were denied both times, first with the higher income and then with my income alone. Last week we received a letter saying that they will not provide us with the NPV values because “they are used for internal purposes.” At this point i dont know if its worth it to continue fighitng for HAMP
Supposedly they are working on an in-house modification and are reviewing our updated financial documents. Before we applied for HAMP the 2nd time they offered an in-house mod at 2% over the next 5 years, then adjust to fixed 5%, but they added late fees/missed payments to the current balance (approx 88K) making our new loan almost 560K, with a ballon payment at the end of 30 years! All of this sounded scary to me so we re-applied for HAMP in lieu of accepting the mod (then HAMP was denied again!) Do you think the initial mod offer was any good? They haven’t provided us with details of the terms of the second mod – just today they said it is in final review. At this point this whole process has scared me very much, and i dont know what to do!! PS – the initial sale date of our house was July 9th, but OCWEN said it was postponed pending review of the new financial information.
Melba
PPS – thank you very much for the prayer
i will defiently recite it! My husband has actually gotten much better over the last week or so I know God is smiling down on us! I am very glad to hear that you have been healthy for so long
Melba,
You are very welcome. All Glory Be To GOD!
Lamentations 3:25
25 The LORD is good to those whose hope is in him, to the one who seeks him
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
I applied for Hamp April 2009 but Carrington gave me their own modification, I didnt know that till I got my Mortgage Statement. I don’t have escrow which i was hoping to get with HAMP. It took 1 year to get mod papers that i never signed……..that was after I ask to talk to higher ups. Then I applied again in 2010. Of course i received a denial letter that say i dont qualify be cause i am already at 31% or lower. So i contacted them and we did the figures and I am at 38%. So suddenly I am denied for Contractual Restrictions? I told them to send me the denial letter and i havent received it yet. What else can i do?
Good Evening,
I am sooo happy to have run into your website……I’ve had a rough 4th of July and you’ve just given me hope that my problem is fixable…..
This is what happened I my second trial payment was 2 days late and I called the HOPE LINE and was advised that I will be disqualified!! I was mortified to hear this and I can’t even speak to the bank until Tuesday because its a long weekend.. My payment was due on the 1st…..I made the payment on the 30th, but my bank rejected the payment because my direct deposit had not cleared, even though the money was there…… I was notified on July 3rd that the payment did not go through so I went quickly to Western Union-quickpay and paid the 2nd trial payment on the 3rd of July…. This made me two days late? Could this disqualify us?
Hope to hear from you soon!!!
Lissette
Lissette,
I am VERY happy you found “our” site – do not let them bully you!!!! 2 days late is NOT a cause to disqualify you! Keep going -remember the people who answer the phone don’t sit down and read the HAMP guidelines in their spare time.
You should be completely fine.
Expect ONLY Miracles,
Anna
Thanks Anna for taking the time to respond to my email… I will definitely keep my fingers cross……and continue to pray that everything turns out for the best for us…..
I will keep you posted when I finished my last trial payment this month…All documents are in and just the trial payments are pending…Hopefully I get approved….
Best Regards,
Lissette
Anna, thank you so much for your articles. I find myself serveral times a day reading as a means of motovation and inspiration. My husband & I are current at present time but finding it harder & harder to make our payment by the grace date. Our mortgage is with Chase.
Current loan balance – 130,000
Interest rate – 6.5
Months behind – 0
Current P&I Payment – 850.00
Monthly real estate taxes – 361
Monthly homeowners insurance – 51
Monthly HOA fees – 200 (not paid w/ escrow)
My gross monthly income – 4,400
Approx property value per eppraisal – 106,000
We used to pay $1036, however we received notice that we had an escrow shortage & our payments are now $1262. Our gross income is $4400, however our net is $3195 due to child support, taxes, insurance, and 401k loan payments. Our other debts and obligations total $1454. Do you think we stand a chance of HAMP approval? We desperately want to keep our home and any advise you can offer would be greatly appreciated.
Hi anna,
I just was told that my in house modification at citimortgage denied. I found out that they used my husband & my income and they used net to determined . I want to know how do you calculate mortgage payment if extend to 40 years, 2% interest with principal 362,000. I would appreciate if you answer my question.
Hi Panch,
The above calculation is 1096.23 – you need a mortgage calculator to figure this out – but I did it for you. I hope this helps.
“Thy word is a lamp unto my feet, and a light unto my path.” – Psalms 119:105 KJV
Expect ONLY Miracles!
Anna Cuevas
The Loan Mod Guru – Breaking News, You asked for it, you got it. Due to the numerous requests for more assistance, “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
thank you for your response do you have the address or how do I escalate and or write a letter to the B of A executive team?
thanks
Hi Anna, Please help me to firgure out my income for HAMP. How much do I need for income and expenses to be qualify? I appreciate your help. Thanks alot.
Gross Income: $5,600
Zillow estimate: $434,000
Firts Mortgage balance (Bank of America): $356,789
Current Payment: $3460.79( after almost a year behide)
Escrow (tax + insur) $586.44
HOA: 22.5
Second Mortgage (BECU): $177,249
Original monthly payment: $1676
Now monthly payment is $650 ( BECU has agreed to a reduced payment temporarily)
Personal+business expenses: about $2534 per month
Hope to hear from you soon.
Tiffany
Hi Anna I wrote before i don’t think i was able to have an asnwer yet and your much needed help .I thank you for your websit and all the help that you are giving to all of us. Please i really need your help i have read all your comments trying to figure it out i think i am short in income but please guide
I send my papers to BAC and i got approve for a trial period for $953.00 i was so relieve and thank god becuase a single mom and i lost my job and now i am working own my own as caterer and this is my only roof for mr and my son But after 4th month in the trail period i got a letter that i was being denied and did not qualify for hamp becuase of excessive forbaence . please help !!
this is my situation
My p& L income gross is $2500 and net $2050
rental income of $500 x 75%
so total income $2875
Current loan balance – $270,000
Interest rate – 5.25%
Months behind past due – $19,659.00
Current P&I Payment – 1589.90
Monthly real estate taxes – 220
Monthly homeowners insurance – 89
Total mtg monthly payment PITI $ 1888.90
Quarterly HOA fees – 220(not paid w/ escrow) paid every 3 month
Trial Period approved for $953.00
Approx property value per eppraisal – $248,000
ziloww $250,000.0
i think the forbaence is to big i think i i can increase my income at least 500 i can get done i just don’t want make a mistake please help i made the calculations of the 31% – taxes nad ins so i think is around that that i need pleasehelp i am deseperate!!!! tahnsk so much Anna thanks for the prayer i fill me up with hope specially expect miracles and that if we believe he’ll provide “
Hello Anna,
I was on a HAMP trial mod. with Bank Of America for ten months, made all payments on time and then received notice of denial due to negative NPV, I have tried to get values used but have had no sucesss.
Please Help!
My mortgage company is Wells Fargo. My payment is $965 a month. In August 2009 I had to have emergency surgery and was out of work until December. At that time i was only one payment behind. However, there was a significant decrease in my income because I was on short term disability. I called in August to inform Wells Fargo of this and was set up on a plan. I paid $1000 down and then had monthly payments of $625 a month. With permission from a supervisor I paid over the amount of my plan to cover the three trial payments because in November i would have no income and i wanted to make sure I covered all three payments I paid almost $1000 each time and in October my plan broke and I was told I was not allowed to pay more the amount of my plan even though a supervisor had authorized it. So I had to start the review process all over. I went back to work in December and then December 11 my son was rushed to the emergency room and diagnosed with Insulin dependent diabetes type 1. At that time he did not have any insurance. when he was released from the hospital I had to purchase all of his insulin, glucose kit, testing strips and needles myself until his Medicaid came in. This was costing me over $1000 a month. Finally at the end of January his Medicaid came in and I immediately got myself set back up on a plan with Wells Fargo. I did my 3 payments trial payments of $1045 and in april WF said they did not recieve my updated information. Although they had the fed ex tracking number they couldnt find the paperwork. My plan broke again. I was set back up on another plan and made 3 trial payments of $965. In June I sent my paperwork in and even talk to my processor. Apparently that was her last day and she failed to note my account so my plan broke for no contact. I contacted hope now because I was told i was not on a plan and i was also confused because WF wanted another 3 payment trialnd make my payment up to $1050 which i CAN NOT afford. But i was being told if i am not in a “surplus” they cant help me. But i am not, I am in a deficiet and WF keeps taking off some of my bills to get me approved for a trial plan. Hope Now and i 3-way called WF and they asked i send my info in again, saying i was $75 deficeit.I faxed everything in and 2 weeks later called back to see if they needed anything else. they needed updated ck stubbs. I faxed in then i got a fed ex pack in asking for hardship. i filled it all out sent in more stubbs. Then 2 weeks later i get a message to call someone at WF I call and they are saying I am not on plan and need to pay balance. So later that day i get call from someone else at WF saying they need financials again because they again cant find mine. So today i contacted Hope Now again for another 3-way call becasue at this point i dont feel comfotable talking to them without another party on the line. I gave financials again and she said she will get me a processor.
I am a single mom with 4 kids. My gross income is $2587.00 my take home pay is $2300.00. My mortgage payment was/is $965.00 My interest rate is at 5%. I was told by my previous processor i was at 45% of my income. My bills are $300 food, $520 utilities, $225 Transportation , $450 day care. That is it, no cable, no internet, no credit cards. I am confused about the surplus /deficiet situation. I am told if i am deficeit I can not get on the 3 payment trial so they take off my bills to get me on one then i have this huge payment for three months that i can not afford. Then i have to make myself in a deficeit to get qualified for the HAMP but was told i can not be in a large deficeit or i will get denied. WF said there is a small deficeit window but will not tell me what that is.Can you please clear this up for me and isnt 45% of my income a high payment when i hear it can go as low as 31%. Thanks you for your help , i am so cofused I have been goign back and forth with WF for almost a year and I am at the point where i do not trust anything they say.
Anna,
I posted a question, and I wonder if I made a mistake in the way I posted it. We have a sale date for august 2, we are getting nervous the lender keeps telling us to check back …and we are running out of time. We were told that we were missing information, and after supplying the requested document our package is complete…they have not postponed yet. Is there anything we can do?
Brenda G.
Brenda,
I am sorry I have been out of town for the last 2 weeks. I am back now. I know it is a nerve wrecking process – the main thing is #1 to believe you will get it done, #2 follow up and also escalate to a manager to make sure they postpone the sale and keep following up. Most times, and I know it is terrible, they postpone the day before the sale. My recommendation is that you have an option with a BK attorney in your back pocket this not only gives you confidence but it necessary it will stop your sale in its tracks and at least buy you time, but I would wait to file only if necessary. FInd an attorney that can do it electronically and stop the sale within hours of the sale date, just in case. This will free you up to work on getting it postponed. If you have to dedicate a day to get this to upper level managers to ensure it gets done, I would do that.
“Ask, and it shall be given you; seek, and ye shall find; knock, and it shall be opened unto you: For every one that asketh receiveth; and he that seeketh findeth; and to him that knocketh it shall be opened.” – Matthew 7:7-8 KJV
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
Dear Anna,
Wow you are definately over whelmed with questions, there was so many I was trying to find the one I related to, and follow yoru good advice.
While I did not expect to be here today, I did not keep real accurate notes in the very beginning. I asked my Mortgage Co in March how I could apply for this, because I saw that it wasn’t getting any easier for my husband and I.
Brief background. My husband was a seasonl construction worker that made decent money for the 9 months that he worked. The Saturday before he was to return back to work (2006) after his winter lay off, he was hit on his Harley. We nearly lost him, Thank God we did not, but he is now handicap and unable to work. We filed a Chapter 13 2 years ago, because we just could not keep up with all our payments, and the 500K in Dr.’s bills. In January 2010 we (or should I say my attorney and creditors) received a $100K settlement, which is all the young lady had. Also last year, we descovered that my adult Children were Heroin addicts because they stole every piece of jewelry, electronic equipment and money the could get their hands on, to the tune of 17K not including cash and checks they caused to bounce by doing so. The insurance reimbursement of 2K came just in time to replace non functioning (spoiling my food) refrigerator and a small down payment on the next vehicle I was forced to by because my motor blew up. BTW while my husband was in the hospital, I had to put my dog down, my hot water tank blew, my car broke down and his brakes went out. When he returned home, our furnace was discovered to be leaking Carbon Monoxide poisoning into the house. YES.. a string of some very bad luck.
Our now income is Gross $3800 a month. My take home is currently $2604. Take home use to be $5500. While we have cut back and down we are still struggling. I applied after, my second request for docs (had to get a release from Chapter 13 attorney) in April for this mod. I have been calling and emailing continuously making sure they received. All the documentation required. I received a return email from a gal at Litton Loan (for Chase) saying they recieved all my paperwork. They told me to call about every two weeks to check up. So I did. I kept getting the were still reviewing comment. Then one day I go home to a letter dated July 14th, 2010 that our Mod was denied because I had not provided the required docs. I again get on the phone and start making calls. I can get no one. I am asked to leave messages. I’ve done so with o return calls. Finally on July 22nd, 2010 I speak with a nice gentleman that says well you were denight because you didn’t send in your Hardship Affidavit. I ask him if he received the 4506-T. He says yes. I say, then we have a problem. See, I scanned the Hardship and 4506 all into 1 pdf document and sent as one. If you have one you have both. He said well ma’am it has already been closed. I said well sir you better find a way to open it back up because that is false you did not receive it.
When I returned home that day, I received another letter in the mail telling me that they will be happy to give us up 1500 in moving expensive if we choose to do a short sale and list with a Realtor within 30 days. I was furious. I again get on the phone with Loss Mitigation. The lady I get a hold of this time was just as astonished as i was. She said “What the Hell is going on here? I have no idea who this person is that marked your account, it says your Chapter 13 has been dismissed, but when I go into BR it hasn’t, and your mod was denied for not having all the docs, but I see them all right here.” I said, “welcome to my nightmare. BTW if my Chapter 13 is dismissed, somebody should let me, my attorney and my employer know as I am still paying for it.” She gave a bunch of email addresses and phone numbers to call. I did. No response from those as of today July 30, 2010. I did call on July 28th, to see if they would give me an updated status and before I could even get my loan number out of my mouth they hung up on me. When I called back a second time, the same thing happened. I’m thinking caller ID. Then when I called a different number a third time, I received and operator that cannto help me, so she gave me a nonresponsive supervisor. In my frustration I called one of the Attorneys I found on line that helps with Mods. As of yesterday July 29th, they want $2500 to guarantee me a Mod. If I had $2500 I would be paying it on my mortgage.
Any suggestions? When I did mention attorney in the one conversation it did appear to get their attention.
Can you help my family. It is all on my shoulders (the doc said I’m headed for breakdown). BTW we do have a 15 year old that we are raising. Unlike my 3 adult children he is a good boy and keeps himself busy. We have no place to live, and can’t afford to pay rent, as it is higher than my house payment.
Oh Sherry,
I am sorry to hear about all of the things that you have been dealt lately, as the saying goes “God doesn’t give us anything we can’t handle and overcome – I just wish he didn’t trust me so much” –
Ok first of all I don’t know if you believe this but I do – and science is now accepting this as well but everything is energy and as a radio can play invisible waves in the air – we also operate on energy frequencies. Thats why when it rains it pours…and thats why people that don’t normally do certain things after hanging around with certain kinds of people start acting and doing the same sort of things…
So step number one – Take a deep breath, ask the Holy Spirit to give you strength and inner peace daily, hourly works too
, go outside and take a meditative nature walk as often as possible. Ok so what you need to do is write a letter and mark it ESCALATE THIS FILE –
write everything you have gone through step by step – details, details!
Overnight it to the address:
EXECUTIVE RESOLUTION TEAM
ATTN: LARRY LITTON JR.
Litton Loan Servicing LP
4828 Loop Central Drive
Houston, TX 77081
Fax: (713) 314-4705
MARK IT *********URGENT************
cc: Treasury Dept. , your congressman, SIGTARP
Mark 11:22-23
“Have faith in God,” Jesus answered. “I tell you the truth, if anyone says to this mountain, ‘Go, throw yourself into the sea,’ and does not doubt in his heart but believes that what he says will happen, it will be done for him.”
Expect ONLY Miracles,
The Loan Mod Guru – Breaking News, You asked for it, you got it. Due to the numerous requests for more assistance, “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
Thanks for doing this. The world is a much better place because of folks like you.
Thank you Anna,
we received info that the servicer did not document the date correctly that we sent the package, and then they said it was incomplete-we faxed the complete package and then sent certified. We were told to call back and finally someone said that the investor denied the request to stop the sale. I called the hope line and the councilor recomended that I call Freddie Mac directly and explain. They agreed to make an internal request to sop the sale but cannot say anthing more than it’s a request for someone to take another look, I am going to sleep with prayers on my lips, I am so frustrated, and tired -did the bk counciling tonight, and have the papers ready…but don’t want to do that…I thought they had to stop, and evaluate us.
Anna I was so glad to get your reply,
THANK YOU,
Blessings,
Brenda
Hello again Brenda! When is your sale date? Who is your lender?
Helping Homeowners Avoid Foreclosure
===========================
Borrower Outreach Junior Specialist
Freddie Mac Foreclosure Prevention
http://www.freddiemac.com/avoiding_foreclosure
Phone – 1.877.518.8429
Fax – 703.388.7678
Email – borrower_outreach@freddiemac.com
I hope this helps. God bless you, I am saying a prayer for you and ask the Holy Spirit to soften the hearts at Freddie Mac- keep fighting, great back up plan with the bk.
Expect Only Miracles,
Anna Cuevas
8000 Jones Branch Drive, Mailstop C1L
McLean, VA 22102-3110
Dear Anna,
our loan is owned by Freddie Mac, Chase is the servicer…we have been geeting the runaround, and think that they may have sold our home to Freddie Mac last Tuesday. If that is the case we will fight to get it returned to us due to the fact that the sericer did not follow the mandated guidelines for Freddie Mac Loans. We appled in July with an August sale date, at first they claimed we sent our aplication too late, we proved otherwise, and got a 30 day suspension from Freddie-just two hours prior to the scheduled sale-very stressful!
Shortly after that the sale was postponed for 90 days(to Dec. 7, 2010) while we went into review. September 24, 2010 we received a denial letter dated September 17, 2010 stating reasons;
1. Insufficient income.
2. Would require a principal reduction.
The letter stated that we may qualify for other options such as Forebearance, Deed in Liu, Short Sale, and gave a 30 day response period to dispute the findings. We sent our Dispute letter on October 15, 2010 Via Fax and Certified Mail. In our letter we asked by name for the HAFA, Forebearance, Deed in Liu, basically asked to be evaluated for any option other than foreclosure, we asked for the NPV, and mentioned that there are huge accounting errors that may be negitively affection our NPV calculations, we asked to be provided with the valuations used to make the decision to reject us. We called often, and were told that we had been denied the HAMP, but we were being considered for alternitive modification options. We left many messages for our relationship manager to no avail…she never called us back. Finally on November 29th we called for an update, and were told we were just denied, and to re-apply which we did that night but with all our docs being faxed late at night it was after midnight and past the magic (midnight 7-day prior) deadline to demand the sale be put on hold. We never in all of that time received a response to our letter dated October 15, and when we asked to speak with a supervisor we were denied and told that there is no supervisor in that department. We sent letters everywhere, and were told at the last minute that Freddie Mac had a request to stop the sale but the servicer we were told had the final say, and they refused. We received a notice on our door that says Freddie Mac bought our home at a foreclosure sale and they may rent it to us. What can we do about them not following the rules? Can we get the sale recinded? My husband and I are beyond stressed. Basically they have not corrected accounting errors, and failed to follow the Freddie Mac Guidelines for foreclosure prevention…can you offer any advice? Don’t they have to follow the rules?…we are just so stressed, my husband is already ill and this just makes things worse…and at Christmas so heartless.
Dear Anna,
you are such a saving grace to us all…we are postponed!!!!! The contact information you listed is going in our permamnt file – thank you Anna for you prayer – it worked a miracle!!!! Sale stopped 2 hours before-I just am amazed…this takes so much courage, and faith…bless you for helping us believe!
Brenda
Dear Anna:
I’m not sure my original comment was ever posted. Approximately 10 months ago I applied for a HAMP Mod from BAC Home Loans. I was told because my loan was owned by Fannie or Freddie I would have to go through a three month forbearance period to be eligible for the program. I agreed and made the required 50% payments for 3 month. I was then told I was eligible for a three month trial Mod at a rate of about 65% of my Mortgage payments. I made those payments for seven months while waiting for an answer. On June 4th I was notified via Fedex that I did not qualify under HAMP due to a Negative NPV calculation. On June 9th I sent a written request for this information. On July 1st I sent it again only this time USPS Overnight Express with tracking. Today it has been 55 days and they have still not provided these NPV calculations. I have a renter now and believe the addition to my income would allow me to qualify. I have already notified the Office of The Inspector General because I believe BAC is in violation of the law. I am running out of options. I prefer to correspond with them in writing but I feel I should take it up the ladder. Do you have any names and addresses of BAC Executives I can contact.
D Jones
Dear D. Jones:
I am sorry to hear all that you have been going through, sadly it is the current climate for loan modifications due to the volume being processed. Putting everything in writing is very very smart and always my recommendation. Return receipt works too! You are doing a great job and you will win if you keep fighting.
Kenneth D. Lewis, CEO
Bank of America
100 North Tryon Street, 18th Floor
Charlotte, NC 28255
Proverbs 16:3
3 Commit to the LORD whatever you do, and your plans will succeed.
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru
I just got a call from my lender Wells Fargo. Loss rep tld me that Fannie Mae denied my mod loan because of the NPVd I will be receiving aletter in the mail. I didn’t even know what NPV meant. There is no mention about a NPV when they approved me for the trial plan period on January 2010. I live in Hawaii.
What now?
Anna
I just thought I would give you my numbers and see what you come up with.
Gross 6133.83
Net 4452.50
Expenses 883.80
total Debt 3039.46
First mortgage total payment 1560.22
Principal and Interest $1,361.32
Home Equity Balance 30,000
Home Equity Mthly Payment 162.00
First Current Principal owed 178,382.47
Interest 7.875
Yearly Taxes 677.70
Yearly Insurance 816
do you think I will qualify for a loan modication
Epraisal is at 90K
Hi Anna,
Per your email, here is my figures:
Mortgage Balance – $319,000
How many payments are you behind – i mos. (since January 2010)
Current Value – (keep in mind lower is better) check http://www.eppraisal.com – $425,000
Current Payment- $2,142 on orig loan
Lender – Wells Fargo
Investor if you know who it is – don’t know
Total GROSS income – $4,278
Monthly Property Tax – $118
Monthly Homeowners Insurance – -$89
Monthly HOA (if you have this – $35)
Hi Mary – NPV is the way they calculate what makes more profit for the investor – which in this case is Fannie Mae – by the way they also need to offer you other options- I would also be sure to ask what value they came up with on your property and the total balance they are using –
Remember in a nut shell this NPV which stands for Net Present Value is just a calculation for the investor to know which makes them more money- shortsale/foreclosure or modification –
I have a few articles – HAMP NPV information What is NPV
Ok I did some calculations for you based off of the 4278 income x 31% = 1326.18 – tax and insurance and HOA
1084.18 @ 2% floor rate and 40 year term extension gets you there = to a 359k return to the investor which is slightly higher than what you owe but slightly lower then the property value of 425k, You need to definitely write to them and request all of the NPV values – Write it to the correspondence address on the back of your statement and mark it Escalations –
It seems that Fannie Mae is your investor if they are the ones who declined it – I hope this helps- Keep the faith, find out what figures they used, they may have the wrong income or value – and be prepared to fight.
“Ask, and it shall be given you; seek, and ye shall find; knock, and it shall be opened unto you: For every one that asketh receiveth; and he that seeketh findeth; and to him that knocketh it shall be opened.” – Matthew 7:7-8 KJV
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission, it includes calculations personalized for you.
I have been workng with Citi Mortgage since August 2009 to get a loan modification for our property. After several months of providing them documentation, we were givin a pre-trial payment that we made for three months and continue to pay. Then in January 2010 we were asked for additional documentation and we provided, to later that month to be told we were denied for the HAMP after making trial payments, because my husband makes to much money. When I asked what income the had it was incorrect. The representative told me that you are only allowed once to apply for HAMP and that I would be submitted for a traditional loan modification. I have submitted every form requested, I have been denied for not communicating, now for not enough money. I have resubmitted more documents last week and I am now looking for help. I just do not know what to do or were to go. Please help!!!
Leslie,
It is important that you detail everything you have been through especially that they used the wrong income then I want you to start with a letter that includes all the details, and what they told you about only applying once because that is not the HAMP program guideline. Make sure you know your numbers and you know you qualify before you do this, but then on the top of your letter mark it Escalate my file to the Executive escalations team – HAMP APPEAL and send it either registered with receipt or overnight it. Also email it and fax it.
Vikram Pandit
Chief Executive Officer, Citi
399 Park Ave.
New York, NY 10022
Here is a new CITI blog — post that they are using incorrect income and refuse to fix it – and that you can only apply for HAMP once which is against HAMP guidelines. http://new.citi.com/?gclid=CL6AgeuL0KMCFUfX5wodqwgRtw
The Office of Homeownership
Preservation
Phone: 1-866-915-9417
Fax: 1-480-753-7832
Email: mortgagehelp@citi.com
CC: Phyllis Caldwell, Treasury, cc: sigtarp and your congressman – this usually only helps, for them just to document as I don’t see too much other help coming from this other than to make the statistics in their reports see that homeowners are sending their paperwork and doing the right thing.
Don’t be discouraged, stay determined. Call in the Holy Spirit to guide you and bring you inner peace to stay on course with the goal that you will save your home firmly in mind.
I hope this helps, please let us know.
Holy Spirit of God, visit now this soul of mine, and tarry within it until the eventide. Inspire all my thoughts. Pervade all my imaginations. Suggest all my decisions. Lodge in my soul’s most inward citadel, and order all my doings. Be with me in silence and in my speech, in my haste and in my leisure, in company and in solitude, in the freshness of the morning and the weariness of the evening. Give me grace at all times to rejoice in Thy mysterious companionship.
John Baillie
Expect ONLY Miracles,
Anna Cuevas
http://www.theloanmodguru.com
Anna:
I hope you can help answer a question for me. I have a good friend who has been struggling with Wells Fargo for several months with a HAMP modification request. He just recently received a letter from Wells Fargo indicating that he was denied the HAMP because his loan is insured by a private mortgage insurance company that has not approved a modification under HAMP. What exactly does that mean? Is there anything that we can do to try and reverse that decision?
Quite frankly, I was expecting them to deny the modification because the property value is higher than the first lien held by Wells Fargo. In fact, based on the appraisal completed by Wells Fargo during this process, PMI shouldn’t even be required on this property.
Any insight you could provide would be helpful.
I need some urgent help!
Wells Fargo denied my Hamp Modification yesterday. My foreclosure day is September 1, 2010. WF don’t have any specific reason for my denial. I think I am eligible for Hamp. Is there any high level help available so that I can stop or postpone the sale date
Appreciate any help.
Well I have officially been denied by Indymac.
“your loan does not qualify for HAMP because your loan is not in risk of default. You have not documented a financial hardship to show that you have reduced income or increased expenses hich impact your ability to pay the mortgage as agreed”
What do I do now? The letter also says I have 30 days to discuss my options but when I called they said they dont have any other programs available to me.
Its hard not to feel discouraged and defeated but I’m trying to research what I can do about this.
Any suggestions would be appreciated. Thank you Anna.
I was discharged from a Chapter 7 Bankruptcy in May 2010. Kept the house with first and second mortgages (both Bank of America) because I’m in North Carolina and being that the value had less than 18% it could be considered exempt. Was making payments until July, just fell back 2 months now. Lost my income due to sudden job loss back in 2007, and before Chapter 7 lost 401K and total life savings keeping afloat. Will not reaffirm my mortgages as they have already been discharged, however, was told I could apply for a HAMP, and even if I default on it, will still not be personally liable for the mortgages and can still walk away at some point. I am self employed, I have 2 consulting jobs which bring me $3300 monthly. My mortgages, together, with taxes, and insurance are $2005 currently. Other expenses total $1800. No other assets. I owe 252,000. Current value is at roughly 265000 – 270000. Home sales are in my area for the same house at 230000. Would I be eligible for a HAMP with these preliminary figures?
Thanks in advance.
Katie
Hi Katie – wow what a roller coaster – It looks like it is almost over for you. Is your goal to keep your home or walk away?
To really know if you qualify for HAMP you have to calculate all of the figures separately – Here is a great article for you to see the break down
How to calculate your HAMP
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
——–This is what people are saying about Http://www.theloanmodguru.com—————-
”There’s magic going on in the mortgage modification sector… Anna Cuevas’s TheLoanModGuru.com is nothing short of amazing!”
Anna has simplified a very complex process, with comprehensive, easy-to-use software at her website, http://www.theloanmodguru.com. She also has a Blog there to answer questions in depth, which is, in itself a learning experience.
For a small fee, anyone can put together a strong comprehensive mortgage modification application. Anna’s web-based software system is based on her extensive industry background and knowledge.. It’s simple to use and generates a complete comprehensive set of docs that speak the bank’s language.
Anna’s system makes it simple and easy, both from the homeowners’ perspective as well as the bank’s. It’s challenging enough to convince your bank that reducing your mortgage is in their best interest.. Anna’s system has done just that – Ira –DC
Hello Anna,
I used your web site HAMP calculator yesterday and I must tell you that I am so impressed. After researching many different avenues to pursue saving our home, including getting wrong information from a government HAMP counselor, waiting on the phone for hours, and passing on expensive offers that seemed a bit too snake oilish, I invested in using your program. Wow, what a fabulous resource at a reasonable price. Your site was easy to use and extremely comprehensive. Now I feel confident that I’m putting our best foot forward and that we have a shot at working this out. Thank you, thank you, thank you. This is an awesome contribution! I recommend your web site enthusiastically and hope everyone will have the opportunity to use it.
Cathy, CA
Dear Anna,
We applied to the HAMP program almost 17 months ago with our mortgage servicer, CHASE. Last Fall we were denied due to the existence of an annuity that they claimed was a liquid asset. We asked for reconsideration based on the fact that the account is subject to surrender charges, early withdrawl penalties and ordinary income tax. Additionally, it is our only remaining life insurance policy. After reviewing our request, we received verbal confirmation from CHASE that they had reversed their earlier determination but never received a “trial” offer. Since that time, we’ve been mucking around in the abyss of mismanagement, loss documents, etc…Today, we received notification that we had been denied because of the annuity. Still considered a liquid asset despite their earlier determination. Is this a fair determination considering that the account is encumbered similar to a 401K/IRA and that it is a life insurance policy? Thanks for your assistance.
Dear Lee,
I am sorry you have gone though all of this, what a pain –
Well I do not believe that the annuity itself should be considered as a liquid asset –
this is the only thing that is written in HAMP guidelines – is about annuity as income – even some government aid does not consider it as liquid.
Treasury supplemental directive 09-07
Monthly Gross Income
The borrower’s “monthly gross income” is the borrower’s income amount before any payroll deductions and includes wages and salaries, overtime pay, commissions, fees, tips, bonuses, housing allowances, other compensation for personal services, Social Security payments, including Social Security and adoption subsidies received by adults on behalf of minors or by minors intended for their own support, and monthly income from annuities, insurance policies, retirement funds, pensions, disability or death benefits, unemployment benefits, rental income and other income. If only net income is available, the servicer must multiply the net income amount by 1.25 to estimate the monthly gross income. All non-taxed income, including non- taxed social security income, is considered net income.
I would keep researching annuities and find everything you can that does not consider them liquid – then I would mail everyone I could file complaints with Office of the Comptroller – call your congressman, put in a complaint. Escalate it to the executive office up to Jaimie DImon the CEO of Chase – overnight him a letter if you have to – leave no stone unturned. FIght for your home. Be bold in your fight for a noble cause. Call in the Holy Spirit before doing any of this – he will guide you.
“Now the God of hope fill you with all joy and peace in believing, that ye may abound in hope, through the power of the Holy Ghost.” – Romans 15:13 KJV
Expect ONLY Miracles!
Anna Cuevas
The Loan Mod Guru – Breaking News, You asked for it, you got it. Due to the numerous requests for more assistance, “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
“Now the God of hope fill you with all joy and peace in believing, that ye may abound in hope, through the power of the Holy Ghost.” – Romans 15:13 KJV
Expect ONLY Miracles!
Anna Cuevas
The Loan Mod Guru – Breaking News, You asked for it, you got it. Due to the numerous requests for more assistance, “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
Dear Anna,
Many thanks for your suggestions. We pushed back on this topic and underwriting has recanted on their earlier determination so we are again waiting a final decision. In the meantime, we received their denial letter (now irrelevant) which states that we were determined ineligible because we are less than 60 days delinquent on our Loan payments. In fact, we are current. I was not under the impression that delinquency was a prerequisite for the program. Is this a legitimate reason for denial or more dissembling from this nefarious bank? Thanks for the info.
Hello Anna, This website is great. I have been looking for resources like these. I have applied for the Hamp Program and have been denied due to default not imminent.NOT SURE WHAT THIS MEANS?? I am self employed and have a hard time with these profit and loss statements. Not sure what they are looking for? GMAC does not let you speak to a specialist until you stop paying your mortgage. I am a single person whom pays $2300 per month. I bring home after business expenses $ 4,176 per month. They have said i need to cut my business expenses to make more? I really cant , each month i make less. What should i do to reapply? Thanks for your help. Alyssa
Hello Alyssa, I am so glad you found us too!! What they are telling you does not make sense with the reason of your denial. Most times they don’t know what it means either.
It is important that you run the numbers on the article I have posted on this topic to know why you are failing the imminent default test. This should help you.
Here is an article I wrote on this very topic of loan modification imminent default test
Mark 11:24 Therefore I tell you, all things whatever you pray and ask for, Believe that you have received them, and you shall have them.
Expect ONLY Miracles!…..and question authority!!!!
Anna Cuevas
The Loan Mod Guru – Breaking News, You asked for it, you got it. Due to the numerous requests for more assistance, “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
hi, bought my house last 2008 for $550,00 and have 2 loans mortagage 1 $2,500 and mortgage 2 $783. This is non escrow required loan, payments were current, mo lates ,went into trial mod this mar 2010 with payment of $2465 with escrow. lasted til Aug no late payments and was denied for HAMP due to abilty to pay current morgage and enough cash reserve, have $20,00 on bank and monthly net incom of $5400 gross $7300. Was denied and now being ask to pay $6,200 to make my mortgage current since trial payments were applied to escrow. thats for Aug and sept payment plus $600 escrow each month. Called bank to remove escrow account since originally my loan did not require escrow, but they said it’s fannie mae’s guidelines to maintain escrow wheter denied or approved. They even reported me as late TO CREDIT BUREAUS and sent me a notice of intent to accelerate saying my loan is in default,called them a lot of times and being passed on to evry department. Is this right?? they did not approve my modification, much worst they ruined my credit and now I am required to pay $600 more on top of my mortgage payment where to go for help!!
Hi
I have been denied due to “Excessive forberance” from BOA. what does that mean? The home is set to start foreclosure next week. I was considering a short sale, but would rather get a loan mod? Any suggestions?
thanks and God bless
Hi Manuel,
Excessive forbearance means that at 31% of your income they would have to lower the balance of your loan too much because the 1st 2 steps of the program lowering the rate to 2% and extending the term to the maximum of 40 Years would not be enough to get you there.
Click here for a great article:
“Now the God of hope fill you with all joy and peace in believing, that ye may abound in hope, through the power of the Holy Ghost.” – Romans 15:13 KJV
Expect ONLY Miracles,
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
Dear Anna,
I have recently tried HAMP in the past with Wells Fargo and was even on a 3 month trial basis and then at the end, denied. Well after that I found out I was losing my job a month later. I called WF and told them there would soon be a change in my income and decided that with the loss of my job and other credit debt burdens my husband and I would just file Bankruptcy. We have successfully discharged our debt in a Chapter 7 filing. The attorney that assisted us filed a loss mitigation request with the Bankruptcy court but I decided to go at it alone. She thinks I’m making a big mistake but she wants to charge me a flat rate of $2,500 not knowing how long it will take her to go back & forth with Wells Fargo’s lawyers (see they entered a pre-foreclosure on us the same date we filed Bankruptcy coincidentally). Should I go at it alone or hire her to represent us? Our mortgage payments are $2818 and our Condo HOA dues are $424 per month. My husband’s gross income is $5750 and I am collecting unemployment which totals to be roughly $1417 per month. Our expenses as I listed them on the financial worksheet amount to $7087. Will they consider my income as well or only my husbands? I am looking for a job and have been the last month and a half but the market is terribly slow as you can imagine. I just want to know if you think I should retain this lawyer or go at it on our own? Do you think they will deny or approve based on our income and expenses? Thanks so much.
Hello Anna: After reading all your posts I have not run across anyone having my problem with being denied HAMP. We refinanced 2.5 years ago with a Texas Cash-out Section 50(a)(6). Why would that disqualify us for this program. We have been denied previously because of a “junior lien”. Faxed all the documents from the courthouse which proved that they (Wells Fargo) were the only lien holders, needed “Pay Stubs”, we are self-employeed, needed “Hardship Letter” which I update and fax monthly and now we are back to “a lien” on the property that the “other lien holder will not agree to modification” on. We were also told, by a person in the “lose mitigation” dept. not to make any payments or it would put a hold on the loan modification. Later we found that not to be true and now we have penaties and interest for the 2 payments we didn’t make – on their advice. I finally got the information that our investor is FannieMay and the phone # of the contact. After the 4th message to her when I tearfully requested her to contact us and questioned why she had not returned my phone calls, I received a message from her stating that she had returned my calls (have printed out my cell log proving no such calls) and saying the problem was this TX Cash-out that could not be modified for the life of the loan. Help, please!
We have been denied three times. The first time we went all the way through the three payment trial and made all payments on time. Then was told that we made to much money and they sent the checks back to us. Then the law firm we were using stopped helping people out of state, we live in FL and they where out of CA. So we hired a firm from FL and was told we would have no problem and be completed in60-90 days. Well 9 months later they said they would not reapply after being denied again. I have talked to my accountant and she said they must have something wrong with our income. We would like to keep our home and make good on our note. Please Help.
How do we appeal a HAMP denial? We were placed into MHA and started making trial payments feb2010. Upon calling the bank this month to make what we thought was another trial payment, we were told we were disqualified, for not signing the permanent mod paperwork and sending it back in. Problem is, we NEVER received any mod paperwork from them! After a lot of back and forth, they said they mailed this to us April 2010. Yet, they continued to take trial payments in May, June,July AND Aug 2010. We did not receive a denial letter, until Sept! And that was only after we called the bank. Every month we called to see what the status was, and if we needed to send in anymore paperwork. Each and every month we were told no, it is in review. Our denial letter states we were removed from the MHA program, due to “our request to withdraw”. This is such a blatant lie it is almost unbelievable. We have made SEVEN trial payments to our lender, IndyMac/OneWest Bank this year, and were current on our payments prior to being placed into the trial modification. We have contacted the hope for homeowners hotline’s escalation department. They are working with us, but our lender does not seem to be. IndyMac says to re-apply for HAMP and re-submit all our information again. In the meantime, they have raised this month’s payment over $2000, which we cannot afford. We will be going into default. Our denial letter also states that they “regrettably” cannot modify the terms of our original loan. I have emailed MHA compliance, the Office of Thrift Supervision, as well as resubmitted to the bank everything for HAMP again. I have received no responses to my emails, and not sure what else to do next.
Hi Anna,
I’m so glad I found this website and I want to thank you for helping so many people and giving us hope! We are in desperate need of help and guidance. Here’s our case: After my husband lost his job in 2008, we depleted our savings trying to stay current on our loan. We started our trial payments for a HAMP in July 2009. We filed for bankruptcy in October 2009 and it was finalized on Feb. 2010. We reaffirmed our debt on the mortgage and continued to make the trial payments. We made every payment on time for 9 months and we received a letter, dated March 30th stating that “We were approved for a permanent modification and to be on the lookout for a package in the mail which contained our agreement to be signed and returned to them by the due date.” Three months went by and the first week of July, we called to check and see why this agreement was taking so long, surprisingly we were told that we had been denied. (all the while we continued to send our monthly payment) To this date we don’t know why we were denied, we call Bank of America EVERYDAY, they cannot tell us why we were denied. I have asked for a letter explaining the reasons of that decision and they say they cannot provide that. After countless hours on the phone, we were advised to start the process again. We submitted all the information again on August 25th, 2010 and since, I’ve been calling them every day to check on the status, more paperwork was faxed to them on Sept. 8th. I called on Sept 20th to make sure they had received all the necessary paperwork and was informed at that time that the modification request was never initiated, they literally told me that all the paperwork we sent in was sitting in a pile with no file to be traced back to ( I know, unbelievable!). At that time a file was created and the person who initiated the review told me that we met the requirements for a HAMP, and our file was going to be sent for a manual review and to check back in 7-10 days. Knowing the incompetence of this bank, I called again TWO days later on the 22nd to make sure they were not missing any information and, to my surprise this time (2 days later) I was told that we were denied ANY workout assistance solutions ON THE 15th, due to excessive forbearance, this is 5 days before our file was even initiated!!! How is any of this possible??? I am losing my mind, it;s like they are playing a game with us to confuse us to no end! We are thinking about getting a lawyer, but at this time we lack the resources to do so, please advise us on what to do next. After speaking with them again for the second time today, they told me the case is being escalated but I’m afraid we are going to lose our home while all this is happening. What to do? Please help!
Hi Anndei,
I am so glad you are here too! Please don’t lose your mind… you will need it
Ok I want you to first take a deep breath – if you can go for a walk in nature and regroup your positive thoughts and instill that confidence back into yourself that you will prevail. Keep in mind, see I told you you will need it
that most times the right hand does not talk to the left foot – wires are crossed on a daily basis, errors are constantly made, and incorrect information is given out all the time, even by people we deem to be the final authority – my new motto is QUESTION AUTHORITY!
I want you to first know your numbers inside and out – read the articles on this blog -to make sure you are aware of how it is calculated and know if you are in the ball park.
Then I want you to write a detailed letter of all that has happened and send it certified, cc the Treasury, your congress man, Sigtarp- MARK IT PLEASE ESCALATE TO EXECUTIVE OFFICE AND ADDRESS IT
Barbara Desoer CEO
Bank Of America Corporate Center
100 N. Tryon St.
Charlotte, NC 28255
cc: your congressman, cc Phyllis Caldwell at the Treasury, Sigtarp
Please check back in and tell us of your success!!!
I hope this helps. John 14:29 Now I have told you before it happens so that, when it happens, you may Believe.
Expect ONLY Miracles!…..and question authority!!!!
Anna Cuevas
The Loan Mod Guru – Breaking News, You asked for it, you got it. Due to the numerous requests for more assistance, “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
Im back!! and this time I have great news!!!! I cannot THANK YOU enough for what you’ve done for me and my family, finding your website has been a godsend!! I followed your advised and sent all those letters and 11 days later we got a call from the bank saying that we were approved, still no explanation on why they TOLD us we were denied, but at this point we don’t even care
. I cannot say for sure if it was our persistence (calling every day asking for answers and QUESTIONING AUTHORITY!!) or the letters that finally did the trick, but had I not found your website with a truckload of great advise, I dont even know where we would be right now. THANK YOU, THANK YOU, THANK YOU!!!
Anna, I want to help others now, I told to myself that even if this problem got resolved, I would not stop there, I want to give hope to those who are in the shoes I wore yesterday, I want to fight the dishonesty of this big entities that only look out for themselves, I want to be part of the solution! If there’s anything I can do to help you continue to spread the word, I am more than happy to do it. Once again, THANK YOU and GOD BLESS!!!
I am 66 days late on my Freddie Mtg on my home in Central Virginia, in which I have lived for 5 years.
I have had a reduction in income.
My gross current income, should my interest rate be reduced and the amortization extended (no principal forbearance required), will meet 31% HTI.
I await the forms in the mail, from PNC Bank, which bought my loan from National City.
When they run the NPV test, I am expecting a negative result, due to value; we built on…substantially (my wife’s grandmother, who died, opted to live out her days with us, built herself a mother-in-law suite, but died 5 weeks after the certificate of occupancy was obtained – due to a cancer about which she didn’t even tell us…it was simply her way of doing things).
Zillow thinks we should be valued at $324,000
The sweetheart appraisal (I was a mortgage originator and knew the appraiser, although I exerted no overt influence over the results) came in at $311,000, post-construction, even though many things were left undone.
My county is nuts. They jacked assessments. I never fought, but could go that route. They think we’re at $298,000.
The same appraiser did the appraisal, at the time of purchase. Market value, at that time, was given as $203,500.
My original loan was $200,000 with $5,000 in seller concessions, within the loan.
My seller had had an appraisal within some months of putting out his For-Sale-By-Owner sign on his front lawn. That rang in at $193,500.
I owe about $187,000 in principal balance, but, of course, they’d be capping $5,000 or so, if I got a mod, in the immediate.
For all I know, even a dollar of equity will nix me for a mod, but, a lot of equity, as they are going to think I have, would seem even more likely to bounce me.
I will, of course, should I be denied, ask for all inputs, line by line.
In the meantime, though, how do they take into account what is wrong with my house?
Here in Virginia, you can’t sell a house that doesn’t have heat. My contractor never installed a heat pump for which he was paid, so, a large chunk of my house has no heat (nor AC, of course).
I could kick the dead unit over, so that it’s more obvious that it’s dead and should be subtracted from value.
I have soffit hanging off some eaves.
That’s a nice visual, for someone doing a drive-by.
That same mother-in-law suite got flooded in a heavy rain; the French drain the contractor installed, completely failed and will have to be replaced.
There are hundreds of little things wrong, too, but those won’t be seen, from the outside.
Assuming I am denied due to value, where to start?
My hardship letter will include that I have had to pay huge electricity bills, due to running electric heaters, because there’s no heat.
Spalding,
Ok first let me say lets not believe for one moment you will be denied, lets expect the miracle.
By the way you don’t have to wait for the forms. I have them here on my site if you wish. CLICK HERE FOR HAMP APPLICATION FORMS
Put in the homes you want considered in the comparison and include this with your HAMP application, list some homes that have sold, and the listings you know of – that is what I would do. This is where you put the issue about the home not having heat and its effect on value to your home and area. Most likely they will use an AVM which is an Automated Value Model – Zillow is not the authority they use.
Make sure in your hardship letter you have one of the appropriate hardships from the HAMP list as well. Keep us posted on what occurs – and we will take it from there.
“Ask, and it shall be given you; seek, and ye shall find; knock, and it shall be opened unto you: For every one that asketh receiveth; and he that seeketh findeth; and to him that knocketh it shall be opened.” – Matthew 7:7-8 KJV
Expect ONLY Miracles – To think for yourself you must QUESTION AUTHORITY! LISTEN TO HOW HARRY LOVED THE LOAN MOD GURU SYSTEM
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission. TAKE THE GUESSWORK OUT OF THE HAMP PROGRAM!!!
I must also say: you seem like a nice person, Anna
Spalding,
Thank you for the nice compliment!!
Anna
I have been reading through all the questions and your answers. I do not have any questions for you at this time but I wanted to say THANK YOU! You have a true servant’s heart and your love for God is undeniable. May God bless you as you are a blessing to everyone you touch!
Rebecca,
Wow, thank you so much for taking the time to say that to me, what a thoughtful person you are. I am grateful for your words, thoughts and blessings.
May God also bless you eternally, as he will because he is crazy in love with YOU!!!
Anna Cuevas
Thanks for your response
I did get the forms from PNC Bank (the current servicer) and both faxed and mailed them in the envelope they provided
I do meet the hardship, as defined by FHLMC, i.e., reduced income (although there’s the also overburdensome debt, due in part to greatly increased medical expenses) and, as mentioned above, I do bypass the Imminent Default Indicator test, as I am due for August 1, 2010, Sept. 1, 2010, and, now, Oct. 1, 2010
While I did not include comparable properties which have sold or those listed, in my area – not to assume they are going to pull an Automated Valuation Method number that would disqualify me, due to it being more lucrative to foreclose on me, rather than offer a modification, due to what they might suppose is equity in my home – with my application, I did note, in my reason for hardship, as well, increased utility payments, due to the lack of other-than-space-heater-heat, in the house
I figure that I will supply that if they do not take it into account sufficiently or otherwise use too high of a value as one of the inputs for the Net Present Value test
I have called, each day
They have received my information, which included, beside the Hardship Affidavit, the application, itself, and my proof of income, which, by the Grace of God, is sufficient, should they offer me the modification, to achieve a 31% HTI
PNC Bank tells me that it could take 2 weeks for my initial information to be reviewed, but that I have not been referred to an attorney
I do not know if simply being “active” with what PNC Bank refers to as its “CAT” team (it’s a bit redundant – it’s for Customer Advocacy Team) is enough to stop my being referred to a attorney, but, I am guessing that ample contact – even daily – won’t hurt to keep the wolf from the door
Hi Anna~
I’m so thankful that I found your site tonite. It’s full of so much useful information. Here’s our story.
I’m a Realotr. My husband is an appraiser, and we own a masonry business. Our income was based on the housing market. In the middle of 2008 our savings was gone. My husband decided to take a job with the local Sheiff’s Department which was a huge cut in pay. However, we were able to obtain health benefits which was a wonderful blessing. Our second daughter was born in November of 2008. In April of 2009, my husband sustained a terrible injoury while training at work. He ACL was heavily damiaged and required a total replacement surgery in June of 2009. He was placed on disability for 8 weeks reducing his already reduced income.
We were originally with Taylor, Bean and Whittaker. I contacted them in July to try and refi our home to a lower rate. I was informed that we were upside down in our mortgage. The rep sent me to the home retention department for a suggested modification. Since we were current on our payment, the retention department did not have our records. The rep requested the records and directed me to call him back in a couple of weeks. Early August the feds closed down T,B&W.
Loan taken over by Cenlar. I started the mod process over with them. Mod denied because of outdated docs. In process of updating docs for them and loan was sold to OCWEN.
Started process over with Ocwen. Send requested info to them several times. Mod denied because of outdated docs. Resubmitted docs. Mod denied because we were current. After several calls was told we could not qualify for HAMP but possibly for in house.
Call sent to a center in Florida. Moving forward again. Somewhere in this process my husband’s name has been removed from all of the Ocwen docs. Loan shows in their system in my name only.
Advised to NOT PAY MORTGAGE in order to be offered a deal.
Currently gross income $4448 and payment with escrow is $2782 which is 62%. Finally offered 4% fixed for 40 years at $380,387. County values our home at $280,000. Payment reduction of $766 per month. Mod puts us at $2015/month with escrow and at 45%. The rep tells me this is only option they will offer me. I feel like they are not offering me the best deal possible.
Questions:
1. Your opinion on the offer?
2. If we accept this offer does this mean we can never apply for a HAMP again and have the possiblity of acceptance?
I want to do what is right for my family. We have been praying about the modification for months and months. My heart does not feel content with this offer. It’s making me question our options. Last week our pastor spoke on following our shepherd and staying on the path. I’m trying so hard to be a good sheep
. Thank you so much for any advice you may offer.
I am being reviewed by PNC Bank. I call every day. Today was the first, after confirming receipt of my documentation, that my file was actively in review.
I await word as to whether I may be offered a Trial.
Dear Anna,
Well I guess we are one of those miracles you inspire!
We are retired senior citizens who refinanced our $400,000 retirement home in Arizona with JP Morgan Chase in Feb ’08. At the time we were prime borrowers with 780 credit ratings, 20% equity, and good income that could easily support the mortgage payment. Everything was great. Then in the crash of ’08 we both lost our jobs, we lost our 401K, and our home crashed to about $180,000 with a $320,000 mortgage.
You know the story from here. Bank refuses to talk about hardship assistance or loan mods or any kind of help unless we agree to miss 3 payments. We agree, they start foreclosure, and then never offer any form of assistance. Then the Making Home Affordable Program came out on Feb 18, 2009 two months before our foreclosure date.
But instead of letting us apply for HAMP, Chase demanded we first pay a fee of $8300 for the privilege of applying! Ours is a Fannie Mae loan and despite the directive from Fannie Mae to halt foreclosures and evaluate our loan for HAMP, they continued with the foreclosure and fee demand. Having lost all hope we moved out one day before the foreclosure. We left the property in good condition for whomever became the new owners.
But Chase didn’t actually foreclose. They secretly postponed the sale and left us with the responsibility to maintain the home, pay all the bills, etc, while we had already taken a lease on another home. Then, two months later, they came back to us and asked if we would like to apply for HAMP (this time without having to pay $8300 to apply) and we said yes. They told us to move back in and reapply. Now we had two house payments plus two moving expenses.
We applied for HAMP, submitted all the documentation, and made five trial payments. Then they denied our application for “missing documentation”. We had failed to submit our two most recent pay stubs. Thing is – we don’t have any pay stubs: all our income is from social security which was fully documented.
The sad news here is that Chase never looked into or corrected this wrongful denial, and the Treasury guidelines have no appeal process for this.
The good news is that we were so vociferous in our objections to their abuse that they put us into an “Alt Mod” modification which we can handle. We agreed to it and are now living in the home at a payment we can afford, about 40% lower than the original payment. What happens 5 years from now is anyone’s guess!
If we have a moral to this story it is never give up no matter what they throw at you. I think we made over 300 calls and submitted a foot locker of documents before this was resolved! We are also out about $20,000 from the two moves and dual living expenses.
Best,
LS
Hi Anna~
My current morgage balance is $374,284. With the modification they are offerening me the balance is based on $380,386. I have not paid for Sept. or Oct. because I was told that I would not be offered a modification if we were current. Zillow shows our value at $289,500. My current total payment is $2,782 with escrow at $424.93 (taxes $314 and insurance at $111.93). My servicer is Ocwen. I’m not sure of the investor. Our gross is $4448/mo.
I mentioned in my first comment the deal we were offered. I have been trying to contact the home retention department as instructed for questions. I continue to get a voicemail aoutsourced to another country.
Yesterday I contacted an Ocwen rep by email to ask if we accepted this offer if we would ever be eligible for a HAMP with lower rates and shorter terms. She responded that Ocwen would not allow her to answer questions over email anymore (she has been doing this for months). She said she would call me this morning to answer my questions but did not call as promised.
Thank you in advance for any advice you any offer.
Hi Stephanie-
I am sorry to hear that you are having so many problems with your HAMP request to Ocwen.
Try faxing a detailed letter to this number Fax 407-381-6989 asking for help – cc your congressman, senator, governor,and attorney general’s office.
Let us know how it goes!!
If your determination is fixed, I do not counsel you to despair. Few things are impossible to diligence and skill. Great works are performed not by strength, but perseverance.
Samuel Johnson
Expect ONLY Miracles – To think for yourself you must QUESTION AUTHORITY! LISTEN TO HOW HARRY LOVED THE LOAN MOD GURU SYSTEM
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission. TAKE THE GUESSWORK OUT OF THE HAMP PROGRAM!!!
I have learned that there is a probability algorithm baked into the NPV test, which feeds back an answer on the probability of default or “cure,” whether or not they provide a mod or not
Therefore there are 4 factors – 2 for whether they do offer a mod and 2 if they don’t – for each NPV
It’s not an input
It’s part of the “works” of the system which supplies the answer
Spalding,
Still excited about your win today!!!
Thanks – yes there are all sorts of “works” in the system – unfortunately. I have found that doing the numbers forwards and backwards has always worked
Expect ONLY Miracles – To think for yourself you must QUESTION AUTHORITY! LISTEN TO HOW HARRY LOVED THE LOAN MOD GURU SYSTEM
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission. TAKE THE GUESSWORK OUT OF THE HAMP PROGRAM!!!
This can’t be true! Can you help confirm this? I haven’t seen a lot of information on how rental properties are handled under HAMP.
I got the bad news a few days ago that I was rejected for HAMP. My processor at Wells Fargo said HAMP calculated my mortgage to income ratio (mortgage expense to gross income) at 25% rather than the 35% I calculated.
This is because she said that HAMP includes rental income (75%) as full income in the determination of whether your mortgage expense is over 31% of gross income, REGARDLESS of the debt that offsets it! Is that true? So because I have $2,975 in rental income, which is offset by $4,049 in rental expense for a net loss of $1,084, they still consider the $2,975 as INCOME in the initial calculation, so I am at 25% instead of 35% debt to income (gross pay $7,292, mortgage expense is $2,529), so basically don’t qualify.
I argued that this CAN’T be right, that they think my rental income helps pay my bills when in fact the properties COST me $1,084 per month? All I got was her mechanical response “HAMP says you don’t qualify, I just fill in the boxes.”
They also show that I have an overall surplus of $3,000, when I show a negative surplus of -717. There’s something REALLY wrong going on, and after five months of waiting, I can’t tell you how upset this makes me. I assume part of it has to do with how they calculate my rental expenses, because I show $4,049 in rental expense, and I THINK they show $1,128 (as if they were adjusting out rental income), yet they still include rental income as INCOME in the surplus calculation, so all my expenses are not being accounted for!
When I ask her to please tell me exactly what was included for expenses, she gets defensive and mean and just keeps repeating that “HAMP determined that I did not qualify and we are looking at other internal options.” She says the HAMP / gov’t people do the calculations, not them, so she doesn’t know how the values were calculated. Is that true?
What is my recourse when I have a processor who won’t tell me what the numbers are and how they were calculated so I know exactly what happened? This is beyond frustrating.
I appreciate your input and help.
Hello Kim,
I am sorry to hear about your issues with Wells Fargo, this sort of mistake happens so many times, so take a deep breath, roll up your sleeves and question authority. The information Wells Fargo gave you in regards to HAMP rental income calculation is incorrect.
The problem is that many times the people working on the files are not aware of the guidelines for the program. Here is the way your rental income should be calculated for HAMP. My suggestion is to write an escalation and appeal letter letting them know that they are not following the guideline correctly.
Rental income. Rental income should be documented through the Schedule E – Supplemental Income and Loss of the most recent tax year. If the borrower is using income from the rental of a portion of the borrower’s principal residence, the income should be calculated at 75 percent of the monthly gross rental income, with the remaining 25 percent considered vacancy loss and maintenance expense. If the borrower is using rental income from properties other than the borrower’s principal residence, the income to be calculated for HAMP purposes should be 75 percent of the monthly gross rental income, reduced by the monthly debt service on the property (i.e., principal, interest, taxes, insurance, including mortgage insurance, and association fees), if applicable.
“Never let go of hope. One day you will see that it all has finally come together. What you have always wished for has finally come to be. You will look back and laugh at what has passed and you will ask yourself… ‘How did I get through all of that?” unknown author
I hope this helps please let us know how it goes.
Expect ONLY Miracles – To think for yourself you must QUESTION AUTHORITY! LISTEN TO HOW HARRY LOVED THE LOAN MOD GURU SYSTEM
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission. TAKE THE GUESSWORK OUT OF THE HAMP PROGRAM!!!
Where to start? Fifteen years ago, our family built our dream home in the country. Unfortunately, we were naive and built it on other family property and not specifically our own. It was supposedly put in to a joint family trust, or so we were told. We built it without a loan over several years. It literally was a family venture for us and our children. Shortly after we moved in, problems developed with the parents whose name was on the title. They decided to sell their property to hide away and also took out a loan on our home without our knowledge. We foolishly had put our faith in people we loved and trusted.
To make matters worse, they later quit claimed our property to a “charitable organization” for a tax write off. They stopped making their loan payments and our home was heading for forclosure. We filed a lawsuit against all the parties involved, but without our names on the title, we were fighting a losing battle. We ended up having to get a jumbo sub-prime loan to keep our home we worked so hard on for many years. We also had outrageous legal expenses.
The low ARM was too good to be true. We managed the payments for awhile, but since our income comes from the construction inndustry, it became harder and harder to make the payments when the rates adjusted. In 2008, we started getting letters from WaMu about “an exciting new program”. Their loan modification plan would have changed our ARM to a fixed rate, but would also raise our monthly payment by $1,000. There was also a processing fee. We declined their program. In Jan 09, we received a loan modification offer via Fedex. No application, no fees, no financials, no trial payments. Just sign and return. It lowered the rate, stopped the neg am and froze the payment for 5 years. It was the best of the worst they had to offer us. We accepted it but sent it back with a letter letting WaMu know that it was not a permanent solution. We included our financial information to substantiate our claims. It was ingnored. We were thankful that the neg am was eliminated. We didn’t even know the loan had this clause. It was never disclosed to us during the applicaiton process. We didn’t even know what is was until a year later when another lender called and offer us a refi without the neg am. But we also prepayment penalities, so we were stuck.
In June 09, we contacted WaMu to tell them we couldn’t continue making this large payment. They didn’t care. In Aug 09, we were paying nearly 60% of our income to the mortgage and juggling all the other bills. We decided to take care of our family’s personal needs first and started paying only half of our mortgage payment. Collection calls started and so did more loan modification offer letters from WaMu/Chase. At least this time there weren’t any upfront fees. In Nov 09, we were able to get a trial loan modification over the phone. The next week we sent in the requested paperwork. Our payments started in Jan 10. In March 10, we received a phone call from our account manager saying it had been approved for a permanent modification. She said we would be receiving the paperwork soon. In April 10, someone else from Chase called and said we were denied due to too low of income. The number she stated was way off and I immediately sent in more paperwork shwoing their errors. They reinstated the trial modification.
I called in May 10 to find out what was going on and was told that everything looked good and nothing else was needed. In July10, collection calls started again. They said we had again been denied, this time for “not returning requested documents”. We didn’t receive any such request!!! We told the collections agents that we wouldn’t talk to anyone until we received the reason for the denial in writing. Nothing came.
I sent Chase a letter expressing my frustration with their business practices. Lo, and behold, they reopened our file, but because all the paperwork was over 90 days old, we essentially had to start over again. Today, Oct. 29, we got a letter telling us we’ve been denied again due to their NPV calculation. No explanation as to what it is.
We’ve been fighting for our home for fifteen years so we are not giving up easily now. This time, we will proceed with a HUD counselor, or NACA or an attorney. We’ve even considered going straight to bankrupty. There is a HELOC out there hanging over our heads, too. They want to increase our monthly payments by 5X what we have been paying. Can HELOCs be modified?
I want Chase to remove all the neg am increases from the principal. Not as a principal reduction, but because of the deception by the original loan broker. WaMu bought the loan and Chase bought WaMu. Any suggestions?
Thanks so much for this site!
Hello Tina,
Boy what a fight for your home indeed, you must be exhausted. But take a deep breath!!! Don’t give up!!!! I would save the BK for an emergency. It is important that you run your numbers forwards and backwards to know exactly where you stand, and for now request NPV inputs that they used in deciding your denial. This would be my first step. Please check back in after you do this.
Here is some information in regards to HAMP NPV calculations
* Nothing in the world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education alone will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent. The slogan “press on” has solved and always will solve the problems of the human race.
John Calvin Coolidge
Expect ONLY Miracles – To think for yourself you must QUESTION AUTHORITY! LISTEN TO HOW HARRY LOVED THE LOAN MOD GURU SYSTEM
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission. TAKE THE GUESSWORK OUT OF THE HAMP PROGRAM!!!
I have been denied 3 times, but get a temporary modification…it has been a difficult last 3 years..Do you know if HSBC Mortage Services will even do a permanent modification? ( Our intrest rate is fixed at 8.5) and our loan is 177,000 our payment is 1430.00 per month, and they modified it for 6 months at 1041.00per month…..but we are still struggeling due to my job loss (but we are better now …and I have been at my new job for 5 years) …when we got the loan the 1430 was in our budget…but when I lost my job ( i had for 20 years) ( the company had to close due to the economy).. My pay was really cut, and we have had a very hard time making the payment and got 3 months behind….Now, after 1 year we still have no permanent modification……if we had a better rate, I know for certain we could make the payment on time….but our credit is so bad from the job loss I don’t think we could refinance….We owe NO more credit cards or any other debt, we both have great jobs now and our income is better ( after all the garnishments have stopped ) ….I can never make the kind of money I once made….but we never filed bankruptcy and worked really hard to pay off our debts.
All I want is a loan for our mortgage that is fair, and what we can now afford, so we can pay it. It is up for modification again….we had to take care of our mother for the last several months, with pancreatic cancer, and that will be our hardship this time, as she passed just 2 weeks ago……I am so exhausted, but so rewarded, for the time we had with her!…..WE so desperately need a PERMANENT MODIFICATION….I am physically exhausted from all this loan mess, but if we just had a good interest rate like 4.5, we would be able to make that payment and help our son who is now in graduate school at University of Georgia….he has had to do this all by himself, as all my savings and 401k went to the loan payment to save our house that we love so much! What is your advice?? WE work with a HUD specialist every time and she can’t even get it done for us!
Hi Laura,
working with HSBC is tricky – they do not like to do modifications – I have seen 1yr temporary and 6 mos temporary. The only time I saw a really good modification was a case where the customer filed for bankruptcy and went into court to get them to agree. I would say to bring in other entities like your governor, congressman, senator and attorney general for your state – write a detailed certified letter and send it to HSBC President and cc: all of these parties asking them for their help in getting some help – after you have done your income and expense numbers. Please let us know how this goes!!!
The difference between the impossible and the possible lies in a person’s determination.
Tommy Lasorda
Expect ONLY Miracles – To think for yourself you must QUESTION AUTHORITY! LISTEN TO HOW HARRY LOVED THE LOAN MOD GURU SYSTEM
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission. TAKE THE GUESSWORK OUT OF THE HAMP PROGRAM!!!
Comment on Kim’s situation in #257.
It appears Kim has been wrongfully denied and that the rental income should be taken at 75% after excluding the rental’s mortgage and other expenses.
Quoting from the MHA Handbook at hmpadmin.com:
5.1.6 Rental Income (excerpt)
If the borrower is using rental income from properties other than the borrower’s principal residence, the income to be calculated for HAMP purposes should be 75 percent of the monthly gross rental income, reduced by the monthly debt service on the property (i.e., principal, interest, taxes, insurance, including mortgage insurance, and association fees), if applicable.
Thanks Ed!!
Expect ONLY Miracles – To think for yourself you must QUESTION AUTHORITY! LISTEN TO HOW HARRY LOVED THE LOAN MOD GURU SYSTEM
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission. TAKE THE GUESSWORK OUT OF THE HAMP PROGRAM!!!
I’ve been working with HAMP for over a year…they are telling me I do not live in my home…I have lived here for 5 years. I sent in the docs they asked for and I’m still being told I don’t live here, and they have denied me my modification. What is my recourse? Thanks.
Judy,
Who is your lender? You need to gather all of your proof and write an escalation and appeal letter to their executive offices. I hope this helps. Keep fighting.
Expect ONLY Miracles and Question Authority!!!
Expect ONLY Miracles – To think for yourself you must QUESTION AUTHORITY! LISTEN TO HOW HARRY LOVED THE LOAN MOD GURU SYSTEM
Anna Cuevas
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission. TAKE THE GUESSWORK OUT OF THE HAMP PROGRAM!!!
I have just gotten off the phone with PNC Bank.
I am elated to report that I was offered a Trial, which, since I provided pay stubs and bank statements, meaning everything was verified, prior to their decision to offer a Trial, my fears that I would not pass the NPV test were unfounded (being late, more than 60 days, the IDI was not a problem) and, unless PNC simply decides that they wish for additional verification, I should not be asked, at the end of the 3 months, for additional proof of income or assets, assuming all goes swimmingly.
The PITI payment was $1,513. The Trial payment, which appears to be based on 2% (for the Final, if so modified, I realize, of course, that this will be for 5 years) is $1,140 in PITI.
As I have around $140-something in taxes and insurance (no MI or HOA), the P&I payment appears to be around $1,000, which may end up being dead on the $982 I’d estimated it would be, once all is settled.
While I realize that a Trial is not a Final, I am, indeed, expecting a miracle. Truly, I feel I have received one.
Thank you for this site, for your help, and for how you encourage everyone.
If there is anything to learn from my example in how quickly this was all accomplished, it is that I called every single business day, without fail, swiftly supplying whatever they requested. I mailed AND faxed my initial package. When I faxed, I faxed multiple times, so that I was less likely that it could be lost, then, I would follow up, immediately, and, when they couldn’t say that it was received, right away (which is reasonable, given the lag to allow the faxes to be “imaged”), I would also call the next day. This alllowed another point of contact. I am sure that the customer service logs showed my calls, because the reps would always see that I had called, repeatedly, but, I always had something to call about…sometimes to ask for the results of the review of my file, other times to make sure they received what I submitted.
One person, last week advised it could take another 12 weeks for my file to be reviewed.
I didn’t believe that it would take that long.
Another said it could be two weeks.
The actual time turned out to be no more than two business days!
Praise God!
Thank you, Anna!
Spalding!!! Great news I am soooo happy to hear that you got a miracle HAMP trial approval today. The bigger miracle that your faith and mine as well has just grown some more as well
YAY!
I am proud of you.
Thank you for encouraging others and we would love to have you continue on the site to offer your insight and renewed faith to motivate others on their journey. Thank you for your kind words and blessings they are always appreciated and welcome. “When you are grateful fear disappears and abundance appears” Anthony Robbins
Anna Cuevas
The Loan Mod Guru
Hi Anna,
I am so thankful that I found your website!!
I have been in 2 trials since October 2009, in May 2009 I got denied for HAMP because of to much income and got offered a Indymac Mortgage Sevices Modification. Same Interest rate of 7.125 but now I would pay Interest and principal, so the payment I had of $4200.00 would now be $5181.00.
I applied for Hamp again in August, called them weekly to check on the pkg. Nothing was needed and the pkg was under review. On Oct 1st, I was told still under review and I should get something in the mail by Oct 31st, 2010. I called today Nov 3rd and I was told that my pkg did not get reviewed and that I would have to send a new pkg because mine was over 60 days old.
How can Indymac do this to people?? I don’t know what to do know…Please help
I was sick last winter and my husband had knee surg. we fell behind in our pymts. We applied for loan mod. I was still sick when it started. I called BofA on the 1st of the following mo. I was told that they would start from that mo. They took the next 3 mo with auto py. I then received a denial. BofA now said that I can’t reapply for the govtmt loan. All I get is a run around. Now I’m worse than I started. I pay every mo. They want me to clean out my savings to play catch up. What do I do now? Please help!!!
You do have to wait 90 days, but, you can re-apply. I’m not sure I followed everything, there, but, they are going to want to know that you are experiencing a hardship, which would include not having the reserves to pay the mortgage; they do collect bank statements.
If you aren’t 60 days behind, then, you’d have to have a hardship, additionally, that would include having been recently divorced (or seperated from a non-married co-borr), which, obviously isn’t your situation, or a recent permanent disability (which, from the description, doesn’t sound like your husband’s situation), or the death of one of the co-borrowers.
You can always request another type of workout, other than the HMP, which could, at BofA’s discretion, include a “paying forbearance,” where you might make less (perhaps as low as half) the contractual payment, but, you would have to catch up, at the end of the – typically – 4 -6 month period.
No one can tell you that you should go late on your mortgage, because you have a contract – the original mortgage or deed of trust – that stipulates the payment schedule, from which you’re not supposed to deviate, but, if you were to strategically go late, then, you might could overcome the imminent default tool that is otherwise applied…that which, as I describe, above, gives the divorce/seperation of non-married co-borrowers/disability/death criteria for “hardship.”
Keep in mind that you may not qualify, ultimately, so, even if you were to do this, you best squirrel away the money, in order to catch up, should you not be offered an HMP.
However, it doesn’t sound like this is what you’re talking about.
Sounds like it might be a temporary thing, in which case, I’d suggest calling BofA to talk about other options. They have a lot of different things that they can offer, but, you really have to persist in order for them to even bring them up. If they see what they deem sufficient reserves to bring the loan to date, then, they may stick on that, until you really insist that you can not wipe out the very safety net that you may have worked hard to establish. Persist and you may get a sympathetic ear. Remember to take notes and keep them all in one place. Keep copies of everything you submit and ask for all additional information being used to render any decision about your loan.
God bless! And, rock on!
I made a mistake, above; it’s your note, not the mortgage or deed of trust, that spells out the terms of payment.
I believe the rest is accurate, though.
I hope it goes well, with BofA, for you.
Is it possible to get a loan modification if you have equity? We tried using HAMP and NACA. Servicer told us it’s because we have equity.???
First off, I’d like to thank Anna and those that contribute to these blogs for the simple act of helping your neighbor.
I am currently trying to assist my mother in her loan modification efforts. It is OVERWHELMING and I’m not even the homeowner. She is facing foreclosure THIS SUNDAY and has been denied by the HAMP program. Can we still request a line by line breakdown of the NPV used for the HAMP? HOCWEN is the bank and we are in California. At this point the lod mod application is under review for ‘in-house’ loan mod however, it is so frustrating to get any information on it and of course they tell her to wait until Friday to call which just puts us in a tough place because it doesnt allow any time for us to see what our options are. Also, can we reapply for the HAMP?
PLEASE HELP!!! Thank you. May God bless your efforts.
Hello Marth,
You are very welcome! I am sorry you have been going through so much to help your Mom. Please let me know if you were given an extension on the sale date yet. Yes you can request a line by line NPV breakdown and appeal the denial if the findings are wrong – I would mark the escalation letter – HAMP APPEAL AND REQUEST FOR NPV – PLEASE POSTPONE SALE.
If your income changed you can reapply for HAMP – is your actual sale date Sunday, or Monday ? or?
Please let me know.
“Casting all your anxiety on Him,
because He cares for you.”
Expect ONLY Miracles and Question Authority,
Anna Cuevas
One on One Personal Coaching & Strategy Session with Anna Cuevas
• The Loan Mod Guru will evaluate your whole financial picture and go over your qualifications for the HAMP Home Affordable Modification Program as well as Traditional loan modifications that may be available.
• The Loan Mod Guru will go over all of your documentation and your previously submitted loan modification application and will make recommendations and an analysis of where the discrepancies are and how to fix them in accordance with the guidelines.
• You will walk away with a fully prepared package ready for you to print and submit to your lender.
• The Loan Mod Guru will HELP you in determining if you have a valid hardship in accordance with the programs available and will help you craft your hardship letter
• The Loan Mod Guru can also assist you with a template for preparing escalation letters, request for NPV figures, profit & loss statement, contribution letters and other documents that may be necessary for you to submit a complete package.
• The Loan Mod Guru will tell you what the issues could be with your previously submitted package and give you a strategy so you can proceed with confidence before re-submitting.
ACCESS TO MY INSIDER CONTACTS -
I was denied a HAMP loan modification but was recently approved for a “tarditional” modificatio by my lender. Unfortunately, all the lender did was tack on the back balance I owed from when i was in default to the end of the loan and raised my principal balance by $40,000. Oh sure, they lowered my interest rate, but now my monthly payments are the same as they were.And now I owe more on my loan than I could possibly get for selling my property. I have not signed the papers for this modification. Should I try to apply again for the HAMP modification? I wad denied the last time because I was unemployed, and I am now employed. Do I need to get an attorney?
Hi Anna,
My husband and I received a letter from GMAC stating that HAMP program denied due to default not imminent. What does the was denied because of default not imminent. What does this mean? My husband was unemployed for 10 months, found a job making about 45% less than his last job. Our debt ratio is high and we are behind in our mortgage payments. Please advise on what we should do. Any assistance would be greatly appreciated.
Thank you,
Stephanie
Hi Anna,
My husband and I received a letter from GMAC stating that HAMP program denied due to default not imminent. What does this mean? My husband was unemployed for 10 months, found a job making about 45% less than his last job. Our debt ratio is high and we are behind in our mortgage payments. Please advise on what we should do. Any assistance would be greatly appreciated.
Thank you.
Hi Stephanie,
I am sorry I may have missed a couple of posts during Thanksgiving… snuck by me. When you are not late the servicer has to run an imminent default test read about it here. Do the calculations on that page to see exactly what GMAC is talking about when they deinied your HAMP application for the default not imminent.
If your already late on your mortgage than they may have made a mistake unless if you do the income numbers for your husband and multiply the gross by 31% and the current payment is already lower than the figure you get. I have seen where they don’t explain things right and get you for default not imminent because of this reason.
My first suggestion is that you go over the articles on the site about calculating income once you do this you will know exactly where you stand in the eyes of the lender. Feel free to come back if you need help or if you need more personalized calculations you can read here. If you see that something is wrong than the next step is to escalate your file to the executive team at GMAC and get them to revisit your application – you can do this with a detailed letter.
The site is full of great articles and comments that have alot of answers for you to be confident to reapply.
Expect ONLY Miracles and Question Authority.
Anna Cuevas
The Loan Mod Guru
Re the debt ratio – the mod has to “cure” it, resulting in (for the HMP) the principal, interest (which is all the bank can affect), taxes and insurance being no more than 31% of the gross (before tax) qualifying income (if it’s just wages and nothing unusual like rent, then it’s just the gross).
So, your other debts aren’t taken into account, for the HMP.
If you are current, or, less than 60 days late on your mortgage, the “IDI” or Imminent Default Indicator test is applied.
The criteria, there, are that there’s been a recent, permanent disability, a divorce (or seperation of non-married co-borr’s), or death of a spouse.
No one can suggest you not pay your mortgage, but, if you did become 60 days late, the IDI is not applied.
This isn’t to say that you’d get a mod, then, but, that IDI has been used, since March of this year, and it’s a deal killer if you don’t meat it’s guidelines.
Those who strategically become late – again, this isn’t advice to do this on purpose, but, if your overall circumstances do cause this – are advised to squirrel away the money, in case they don’t qualify, so they can become current, if possible, although, keep in mind, unless negotiated away, there may be late fees, property inspection fees, and other costs added to what’s owed.
Thanks for helping out Spalding!
Anna Cuevas
The Loan Mod Guru
Anna, can an HMP be approved, if the borr has a judgment?
I was sued for an unsecured (credit card) debt that I couldn’t and can’t pay
I couldn’t dispute the debt, so, a judgment was entered, against me
I remember something vaguely about judgments attaching to real property….
Can’t remember, exactly, but, this wasn’t related to my house; we charged the last of IVF treatments that resulted in our great little 3.5 yr old girl to the credit card, but, eventually couldn’t keep up with the payments, when things in the mortgage world (where I was employed) turned sour…so, we’re not crying the blues, because we have a much-loved daughter!
I WAS granted an Freddie HMP Trial
Still, there is the judgment. They are garnishing my wages, now (in some months, I will actually declare Ch. 7 BK).
Will I NOT get the Final, necessarily, because of the judgment’s existence?
So far, my bank, PNC, hasn’t said anything about it – and it’s been in effect for months ahead of when my Trial started
Hi Spalding,
I think you should be fine. I have closed many a HAMP loan modification with a judgement – you should check to make sure it is not on your property.
The lender already knew about the garnishment when they underwrote and approved your trial. I thing you should be ok.
Keep the faith Spalding, you have worked hard to get this far!
Nothing can stop the man with the right mental attitude from achieving his goal; nothing on earth can help the man with the wrong mental attitude.
Thomas Jefferson
Expect ONLY Miracles and Question Authority
Anna Cuevas
The Loan Mod Guru
Hello. Wells Fargo had pre-qualified me via phone application for a HAMP. They sent a application packet which we submited with everything requested on Oct. 17th. At first, the processor told us that she should hear something back from the underwriter within two days. We received a denial letter via UPS on Dec. 3rd. I thought the lenders need to give us an answer within 30 days of receiving all documents. They had all documents from us on Oct. 20th, it shows on their online checking system. The denial was due to NPV results. I will call the executive office. What should I do?
Hi Kitty, Welcome to the site!
I know you must be frustrated….Yes they technically have 30 days but there are no penalties when they don’t comply with HAMP guidelines, click here to read more this. So no need to read too much into this. Take a deep breath.
Your focus needs to be requesting your NPV inputs and verifying that the figures that Wells Fargo used to process your HAMP application are the correct numbers.
Then my suggestion is to go through the articles on this site to calculate how the bank sees your HAMP application figures to make sure you wrap your arms around it. If you get stuck and need more in depth personalized help check out the Do it yourself tools
Browse around read the comments and articles – the site is loaded with information for people that have been denied for NPV. If you have some more questions please feel free to post and I will do my best to answer. Don’t give up – with faith you can do this~
To find what you seek in the road of life,
the best proverb of all is that which says:
“Leave no stone unturned.”
Edward Bulwer Lytton
Expect ONLY Miracles and Question Authority!
Anna Cuevas
The Loan Mod Guru
Thank you so much for posting this article! We have been waiting almost a year now to find out about our loan mod with BOA, it has been a terrible experience so far- which seems to be the norm. My husband and I want to move to another state in the near future. I was wondering, if we DO get the loan mod (haha) are you under obligation to stay in the home until the modification is over? Or can we sell the house when it is under a loan mod? We can’t afford the mortgage anymore so we will be renting until we do move out of state. What happens if we go ahead and get an apartment and don’t pay on the house while it sells? I know it will hurt our credit but what will happen at closing? We wouldn’t go more than a few payments without paying and hopefully that would be worst case scenario but I was just wondering, just in case. Thank you!
Hi Ana,
can you help me I have receied a notice by a firm that handles evictions..they have offered 3,000. if we are out by December 20th. I am scared. Our loan is Freddie Mac and I read that they have a moritorium on evictions from Dec 20-Jan 4 or fifth I think. We Believe that they sold our home improperly, improper notice, failre to follow the guidelines…we asked for HAFA, and Deed inLiu by name when we responded to their denial letter (within 30 days) we asked for the NPV, and for the figures used in conjunction with our denial for HAMP. They never responded, and when we checked by phone, they told us we were in review…all the way up to 6 days prior to the sale…as soon as they told us we reapplied. Even though we were told they (Freddie) had a request to stop the sale aparently went through…I don’t know what to do …I am scared, and just don’t know what to do …is there anyone that can help? Any suggestion would be greatly appreciated.
Hi Brenda,
I am so sorry to hear about what you are going through. I would like to give these servicer’s the benefit of the doubt, but this when these things happen it leaves me no room to believe that they do the right thing, making people wait until the last minute to decide on postponing or not postponing a sale date.
Give me the complete details on what happened as far as bullet points with dates. This will help me to help you with the next steps.
Expect ONLY Miracles and Question Authority!
Anna Cuevas
The Loan Mod Guru
Hello,
My HAMP application was just declined because I didn’t pass the “Imminent Default Test”, or IDI. I’ve confirmed that my information is correct with CitiMortgage, who services my Fannie Mae backed mortgage. My DTI is around 45.4%, my DCR is somewhere around 0.65, my liquid assets are shown to be about 25% of 1 month’s PITI. Everything screams “imminent default”, particularly by the old standards before the automated and mysterious IDI came along. After talking with several people at the Citi Loss Mitigation desk, noone can give me a direct answer as to why I was denied other than the IDI was a 2 and not a 1. The reason the last person gave me (speculating) was because I was not and have never been late on a payment. Do I really have to miss a payment or two or three, and destroy my credit, just to get approved? I’d almost rather sell my house than do that, which would seem to defeat the purpose of the whole program… What can I do now?
Hello Ben,
I know the imminent default and mysterious IDI is a pain in the neck! Did you calculate your numbers for the Imminent default test? Here is a great article in regards to this HAMP imminent default test, at least this will let you see where you stand with that figure. Then if that looks good I would then escalate, escalate escalate your file a level at a time. I would cc your congressman as well and highlight your hardship and how imminent your default really is. I hope this helps and I hope that you keep us posted in your journey. Our greatest glory is not in never falling, but in rising every time we fall.
Confucius
Expect ONLY Miracles and Question Authority,
Anna Cuevas
The Loan Mod Guru
Hi Anna. I am currently behind 4 months on my mortgage with Wells Fargo. The only offer I was told I would qualify for was a special forbearance. Whereas my payment is higher for three months then the remaining arrears will be deferred. I know I don’t qualify for HAMP with my interest only payment, however if you based it off P&I we will….my interest only payment is now $2,456.99 plus $ 570.70 for escrows and $15.00 for HOA total $3,042.69. however if you fully amortized the balance my P&I will be $2,924.85 plus $570.70 for escrows and $15.00 for the HOA the total would be $3,510.55. My wife and I both work for a school district and are paid monthly. I gross $4,762.50 and net $2,995.92… my wife grosses $4,777.30 and her net is $3,448.54. Our total gross income is $9,539.80 ………31% of this is $2957.33 So, why wouldn’t our payment drop to this amount and be enrolled into HAMP? I really need your help on this!!!
Hi Lee. I guess the first question is when does your interest only period end? The problem is that if the current payment is lower than what the 31% payment is then you would not be eligible for HAMP – but if your payment is do to adjust soon, then maybe there is a chance for that. If the interest only period is not ending soon then what I would ask them is what in-house programs may be available as they use NET income figures vs total expenses to qualify – Be specific, as a lot of questions about what programs they might have available, straight out ask how they work, you may or may not get all of the answers but it does not hurt to try. The in-house programs can vary but from what I know about Wells Fargo’s in-house loan modifications most use net income vs total expenses.
How much higher is your payment going to be? maybe that option is worth it if they will defer the rest and keep you at the lower 2456.99 vs 2957.33 –
Let me know, I am here for you. Do not give up, push the envelope and fight them all the way. “In tribulation immediately draw near to God with confidence, and you will receive strength,
enlightenment, and instruction.”
Expect ONLY Miracles and Question Authority,
Anna Cuevas – don’t forget to check out the new look at askaloanmodguru.com
The Loan Mod Guru
I am please to announce that you can read my articles on The Huffington Post
Thanks for getting back, Anna.
Actually, though the judgment against me – for which the creditor (actually, the creditor’s assign) is now garnishing my wages – stems from court action much earlier, this year (when, exactly, or if it was entered into credit, I do not know), my Trial was only approved approved a couple of months ago, at which time I was NOT being garnished nor knew if/when the judgment won in court would come to fruition.
So, I don’t know if it appears on credit, at the moment, or not.
PNC Bankverified my income, so, presumably, they wouldn’t have to do that, again, nor, since it’s an HAMP, would they have to bother with the net, since my gross income is unchanged.
Does this elucidate?
Do you have any other thoughts vis-a-vis this garnishment vs. rolling to the Final and/or the judgment, which I guess is “out there” vs. getting the Final?
Spalding,
I just get the feeling that you are going to be ok. “In tribulation immediately draw near to God with confidence, and you will receive strength, enlightenment, and instruction.”
Expect ONLY Miracles and Question Authority,
Anna Cuevas – don’t forget to check out the new look at askaloanmodguru.com
The Loan Mod Guru
I am please to announce that you can read my articles on The Huffington Post
Dear Anna Cuevas
Last week(Dec. 23,2010) I received a Cerified Express Mail to contact the Chase Home Mortgage “Homeowner’s Assistance Department to have a last chance at the HAMP program. I have filled out information 2 times within the past 18 months and they claim they do not have enough to act.
After a hourof going from Tomeyka Morehead to the Loss Mitigation Represenatative Felix Romero to Alaine Jarmon in the loss mitigation area, I was told by Ms. Jarmon, that the loan was considered in “ACTIVE FORECLOSURE” that it was 7 months past due, and that the last payment I made to the Chase Bank was not cashed as of Dec. 2010( Check sent in Nov. 20th). I am considered self employed as I work for my own corp and receive Director fees. I have no personal checking account to give monthly personal statements.
Ms. Jarmon, of the Chase Loss Mitigation Dept, said the loan was with CONNY in Arizona. She said I need to get the loan current or sell the property.
The loan was made under stressful conditions and made during a Divorce. The Divorce requires me to pay my ex wife almost $40,000 annually. My Chase mortgage is at almost 11%. I told Chase that Modifying the loan to 5%, would make it affordable. I have been sending the past year payments of 2032 monthly whis is 5% of a 250,000
loan and includes $600 for taxes and insurance.
I have a poor credit score and therefore refinancing is out. I can affor to keep the property if Chase would find a way to help me modify the interest.
Can I still propose to Chase to NEGOTIATE a modification?
Can writing my story to Phyllis Caldwell help get someone from Chase to make me a more affordable mortgage interest than what I currently have?
Arthur NY
Dear Arthur,
Thank you for contacting me. I am so sorry you have been put through the ringer. But stay strong and focused in your efforts!! I received your letter. From what I can see, you are going to get a bunch of computer generated letters and this causes so much confusion for people because they don’t know which letter to listen to vs what the representatives say etc. From the information you sent me this information is not going to get your application process correctly – you need a detailed escalation letter along with the full RMA HAMP package sent in along with cc:ing all of your government officials. The numbers have to be within the HAMP guidelines and you MUST create the paper trail and back up documentation proving your income. I would not go by what that one person told you in regards to not having a bank account but you will have to explain it and create a full paper trail for the income that Chase can verify for your self employment.
Your NET income is what they will use for self employed and your current payment cannot currently be less than 31% of your income or you will not qualify for HAMP. Make sure you run the calculations listed in How to Calculate HAMP Please let me know your progress and how I can help – if you get stuck my online system can calculate HAMP – read about it here http://www.askaloanmodguru.com and http://www.theloanmodguru.com
I hope this helps.
Expect Only Miracles and Question Authority,
Anna Cuevas
The Loan Mod Guru
Hi Anna,
I was just now trying to obtain information on Home Loan Modifications. I was just denied one with Bank of America after a one year fight because of their 31% rule which I hardly understand. I lost my job a year ago and rely solely on child support. I am a single mother of 4 and do not want to lose my home. I am really frustrated and lost not to mention on the verge on bankruptcy because of really high credit card debt. I beg you please guide me on what I can do to save my home.
Hi Irma,
I am so sorry you have gone through one year of loan modification hell with Bank of America. I know it is difficult to understand and navigate all of the rules and guidelines of the HAMP loan modification program. Here is an article that I think will help you understand the 31% rule. How to calculate your HAMP, please go through and read the articles and comments you will leave this site with a much greater understanding of the process and feel more empowered and equipped to fight back to save your home. Take a deep breath and call in the Holy Spirit to bring you peace. We are here for you, you are NOT alone.
Life is 10% of what happens to me and 90% of how I react to it. John Maxwell
Expect ONLY Miracles and Question Authority,
Anna Cuevas
The Loan Mod Guru, a loan modification DO IT YOURSELF online system that can help you prepare a loan modification with a fighting chance for success!
Hi Anna,
thank you for the explanation. Now I have a couple other questions. Will bankruptcy affect my trying to reapply for a modification? Also I saw that you can work on a one on one basis, I really need your help to try and save my home and will do anything to do so. If that is an option could you please reply
Thanks again
Hi Irma,
It should not affect your re-application for a loan modification but if it is filed while you are being processed the servicer may get confused, but the guideline do allow bankruptcy.
Please check out http://www.askaloanmodguru.com for more information.
Expect ONLY Miracles and Question Authority,
Anna Cuevas
The Loan Mod Guru
Hi Anna,
so how do I re start the process again? I am so sorry but I am really confused. And don’t know how to go about this process again.
Thanks
Irma
Hi Anna,
I have been fighting to get a loan modification since July 2008. I have signed with different hud organizations..no success. Hired a bogus attorney, got ripped off for $5000. Attended the NACA Save the Dream Tour in LA… Nothing happened. When all else seemed negative..decided it was time to shortsale. Put my house on the market for 4 months, no luck. So I decided I would continue to fight again and still try to keep my home. I submitted all my paperwork again to try to get approved through hamp…This was Sept, 2010. Litton Loan keeps requesting duplicate information. I keep sending. Just like before. My Son and daughter have both moved back in in order to help save my home. With the help of Another hud agency who helped me submit the paperwork this last time, Litton loan the first mortgage lender tells me that they need hard evidence that my son and daughter are going to be contributing to my mortgage payments if the modification is approved. They want bank statements from my son and daughter and the transactions of the passing of the funds. They want rent receipts which I have provided and a letter stating how much they will be contributing..which I have also provided to them. I don’t know, but when they start to request their financial information I feel they are now starting to illegally ask for financial documents because my kids are not on the loan. Litton Loan has also asked me to provide them with proof of the deposit for their rent which I don’t feel I have to deposit the money if I have chose not to. Is Litton loan or any other financial institution abel to deny my request for a modification because of this. I have in the past and currently sent them everything they have requested, it seems now that they are using this as a reason to deny me and foreclose. Please let me know if you know of any other recourse I can take to convince Litton Loan that they are not going to push me out of my home. Thank You!!
Hi Addie,
Wow what a journey, I am sorry you have been through so much. Take a deep breath and call in the Holy Spirit for strength. You can do this.
I do think asking you to show your deposits is because possibly they want proof, and are not accepting what you have provided. I know it seems a bit over board but they can do this if they are not accepting the other proof.
Under the HAMP program they can ask for documentation to prove the income that you are claiming. They are not going to put your son and daughter on the loan. It really depends how you the income was structured, if it was structured as contribution I have seen them ask for this information. If it is structured as rental income then I would have used rental agreements and possibly money order receipts to prove the income was being received, even if it is just for the current month depending on when they moved in. Do you have a sale date?
I would explain in a letter of explanation that they were giving you cash but now you will be requesting a money order from them to back up your income.
Here is the guideline on non-borrower income being used:
Non-Borrower Income. Servicers should include non-borrower household income in monthly gross income if it is voluntarily provided by the borrower and if, in the servicer’s business judgment, that the income reasonably can continue to be relied upon to support the mortgage payment. Non-borrower household income included in the monthly gross income must be documented and verified by the servicer using the same standards for verifying a borrower’s income.
RENTAL INCOME:
When Schedule E is not available to document rental income because the property was not previously rented, servicers may accept a current lease agreement and bank statements or cancelled rent checks.
b. If the borrower is using income from the rental of a portion of the borrower’s principal residence, the income may be calculated at 75 percent of the monthly gross rental income, with the remaining 25 percent considered vacancy loss and maintenance expense.
I hope this helps – Put together the paper trail, write an explanation letter and package it all up – if you have to escalate it to another level of management – IN WRITING TO THE CORRESPONDENCE OFFICE.
In my experience at that level you are usually able to get help at Litton. Please keep us posted.
“Courage and perseverance have a magical talisman, before which difficulties disappear and obstacles vanish into air.” John Quincy Adams
Expect ONLY Miracles and Question Authority,
Anna Cuevas
The Loan Mod Guru
I am having the exact same issue. I receive rental income from my son and his roommate for a separate unit on my property. I have sent a rental agreement, letters from both tenants and copies of a combination of checks and cash receipts. They said I will be denied soley on the cash receipts not being sufficient proof. One tenant pays only in cash and receives a receipt, I don’t always deposit all cash received. Does this sound right? When I asked if I could submit the HAMP request without the rental income, I was told it doesn’t work that way. I would be denied because I claimed it as imcome and couldn’t prove it. I am 14 months behind now because it has takenthem that long so far, I’ve sent 4 complete packets sent and on my 3rd negotiator. Any suggestions?
Hi Anna, after trying to Mod my loan for one year and a half, I could do it with Nationstar, I was with CitiMortgage but they put me in a forberance plan and after that they sell my loan to nationstar by now I am like 6 months behind. Well I finally got it, but the trial payment is too high, even more than 31% of my income gross. The representative from Nationstar tell me that the reason of my too high trial payments under HAMP is that the have modify my payments to 31% of my income, but the PMI is not included. Thats mean that my trial payments is the result of the 31% of my income + $172 (PMI). Is this true? After received the documents they said that “you told us that your monthly income was 4785.07″ but I have never said that. No in the HAMP RMA, and my paychecks are not to high. How is the way to talk with them, since the representative don’t tell me anything when I ask?
Hi Carlos,
It is important that you detail everything in a letter. You need to tell them that they are using incorrect income and spell it out for them.
Customer Relations Office
Nationstar Mortgage LLC
350 Highland Drive
Lewisville, TX 75067
CustomerRelationsOfficer@nationstarmail.com
PLEASE ESCALATE MY FILE LOAN #
TO WHOM IT MAY CONCERN:
I understand that it is your company’s mission to resolve your customers issues and I have to let you know that there are errors in the servicing and processing of my HAMP loan modification.
They are using incorrect income causing my payments to be much higher than 31% – They advised me that the income they used was 4787.07 but this number is inaccurate.
I would like to appeal the current way my HAMP application was processed and correct the mistakes made on my modified payment.
Sincerely,
Carlos
address
telephone
I hope this is helpful. if it is please forward the site information to your friends. “For success, attitude is equally as important as ability.” Harry Banks
Anna Cuevas
The Loan Mod Guru
We are 100K upside down in our mortgage. We were denied for the HAMP program and not we are going to miss our first mortgage payment because of a family emergency. Bank of America does not want to help us out. I want to save our home but I don’t know what to do. Our taxes and insurance are not escrowed and the upkeep of our home is causing us financial struggle. Any advice on how to win the fight with the bank when you do not meet the requirements for the HAMP program. We are not over 31% which is there general requirement to approve or deny the program.
Hi Anna,
I am so glad I found this site. I applied for a HAMP modification with Chase, my loan’s servicer. My loan’s investor is Wells Fargo. I got everything in on time and was told that my file was complete. I am current on my mortgage and my payment is 45% of my income. I took a $7000 dollar paycut between 2009 and 2010 and have the W2′s to prove it. I sent those in with a note on oen page explaining that this was my 09-10 paycut after the file was deemed complete. So I don’t know if it was read. I was denied a few days after my file was “complete” and sent to the underwriters who would then send it to the investor.
I was told that Wells Fargo Bank, the investor, is not approving any iminent default modifications right now. I pressume that imminent default means that you are not behind in payments but are at risk of default due to income issues. As it is, I am taking out payday loans up to $300 a month to cover food and gas so that I can pay the mortgage before I pay anything else, even when I know I will be short. I have a car payment and very little debt. My house is underwater some but it varies as to which calculator you look at. (0-50K) My mortgage whas discharged in Chapter 7 last year.
I am worried taht they won’t help me no matter what. I am looking at a rough month in February and doubt that I will make the payment Monday.
It sounds like Chase won’t offer me an inhouse mod either because they don’t own the loan. Does that mean that those of us who have private investors are more at risk of not getting modifications? I would appreciate any thoughts or ideas you may have. I don’t see a solution here.
Many Thanks, Connie
Hi Anna, I am so glad to have discovered your forum. I was recently denied a HAMP loan via Litton Loan Servicing. I sent multiple emails to their ERT for answers. Finally, a person contacted me from PromisSolutions (their loss mitigation), who explained a letter is on the way offering all the details for the denial.
When I receive their letter will you assist me with the numbers/calculations and how I might go about re-applying for another HAMP? Thanks!
Hi Anna, I am so glad to have discovered your forum. I was recently denied a HAMP loan via Litton Loan Servicing. I sent multiple emails to their ERT for answers. Finally, a person contacted me from PromisSolutions (their loss mitigation), who explained a letter is on the way offering all the details for the denial.
When I receive their letter will you assist me with the numbers/calculations and how I might go about re-applying for another HAMP? Thanks!
Oh, I forgot to ask … When I questioned Litton Loan re: how they arrived at my gross monthly income they explain their policy was to use “year-to-date” earnings from my paystub.
Is this common to use a person’s “year-to-date” earnings in order to arrive at their “gross monthly income?” And, can you explain the process/steps they utilize? Thanks again!!!
Hello. I amsohappy to have found this forum and you. You are such a wonderful person helping others when it seem like no one else cares. I recently applied for the HAMP through Wachovia. I spoke with a representative who told me my score was 34%. She said they could have helpedme since it was so close but since I’m current on my mortgage that if I could “afford to be current on my loan then I could pay my payments” She said since I was denied the HAMP they put me through the screening for MAP and I did qualify, I think she said my score was 23%, but again since I was current I was denied for MAP as well. Do I have to be delinquent on my loan to be approved? I had a baby 9 mos. ago, My insurance premiums went up, as well as having a deductible which I did not have before and I am only paying prinicipal right now. I read that is qualifying as hardship.
Hi Anna,
I am at the end of my options that I can think of.. Would you help, please. I have been working on the loan modification process for two years now and have been denied for Hamp 4 times. This last time the only reason was that I was over 12 months delinquent, but my processor admitted that he had had many others that were far more delinquent. His manager had it resubmitted only to have it removed for lack of documents of which was not true as my processor had said he had everything. Now, I have been accepted into the Alternative FNME program (Repayment program)and have to go through another trial period with a payment $2,300. that is more than 46% of my net income. First of all, should I accept this alternative modification trial? I will be forced to declare bankruptcy with my payment this high. I was hoping for a payment close to $1600. My foreclosure sale is scheduled for March 16, 2011. I am trying to get it postponed. Should I decline this new alternative program and resubmit again to HAMP? I believe I am within the guidelines. My mortgage is now at $415,000 (including deliquent payments and late fees) and our income was at $6,000 per month at the end of 2010. I am a real estate broker that has not made any commissions yet this year. For the last three months our income is $5,110. per month. Taxes and Insurance are $270. per/mo. If I have to accept this alternative plan and declare Chapter 7 Bankruptcy, will they still work something out for us? If I file Chapter 13, I will have to go back to the original payment of $2,677.00. I do not know what to do… need advice! Thank you in advance for all the assistance you can give. God Bless!
Hi Anna, I forgot to mention that I am working with Wells Fargo/Americas Servicing Company. I researched county records in my county in Colorado and they have only done 2 HAMP modifications in the past 14 months. My income as stated above is gross and includes my husbands disability Social Security income.
Hi!
I am trying to get a loan modification. I am about to make trial payments. I have asked the loan servicer to provide to me IN WRITING.
1. What are the criteria used for the back end ratio (does this include utilities, cell phone, or just the adjusted payment plus installment payments).
2. If I get a renter (a suggestion by my required debt counselor) – what portion of their income is counted – 75% or more AND what proof do I need.
NationStar Mortgage refuses to answer these questions. Is there anyone I can contact? What is their issue?
Thank you..this information is so very helpful!
Should I cc the email listed above?
Thank you!
Rental Income Explanation
Hello there! – The good Lord said: “Ask and you shall receive” the answer is NET and actually 75% of NET – Let me know if you need me to explain this more – I am here for you!
Copies of all pages from the borrower’s most recent two years of signed federal income tax returns and Scheduled E – Supplemental Income and Loss. The monthly net rental income to be calculated for HAMP purposes must equal 75 percent of the gross rent, with the remaining 25 percent being considered vacancy loss and maintenance expense. HERE IS THE GUIDELINE THEY MUST USE — rental income is sometimes tricky for many underwriters so always verify what you used is what they used – and challenge it if it is incorrect!
Rental income. Rental income should be documented through the Schedule E – Supplemental Income and Loss of the most recent tax year. If the borrower is using income from the rental of a portion of the borrower’s principal residence, the income should be calculated at 75 percent of the monthly gross rental income, with the remaining 25 percent considered vacancy loss and maintenance expense. If the borrower is using rental income from properties other than the borrower’s principal residence, the income to be calculated for HAMP purposes should be 75 percent of the monthly gross rental income, reduced by the monthly debt service on the property (i.e., principal, interest, taxes, insurance, including mortgage insurance, and association fees), if applicable. The needed tax forms can be obtained either through a signed and executed 4506-T or the signed copy of the most recent federal income tax return if provided by the borrower.
Expect ONLY Miracles and Question Authority
Anna
If you have significant credit card debt will they not modify your loan?
Hello Christine,
Regarding your question 2 about renter. My sevicer takes 75% of the rental income and they asked for the lease agreement, and two bank statements showing the rental amount deposit.
Hope this help.
I was refused a loan mod the first time because I was not in ‘imminent default’ so I stop paying my mortgage and now I am 6 months behind but can pay it…..should I make my loan current? If possible I would rather have what I owe added to my loan if I get a loan mod.
Bad stuff:
-credit rating for both my wife and I is 650
-6 months behind on mortgage
-5 months behind on 3 credit cards
-recently declined due to negative NPV
Good stuff:
-I can make my loan current
-my wife is employed part time and I am self employed I can show any amount of income I need to
-from the date used for NPV report to now I show and income increase of approximately 1000.00 per month
Loan: 400,000
Gross Income: 6100
What can I do?
Is it impossible for me to get a loan mod?
Alan
Additional info pertaining to blog #320:
Mortgage Balance: 400.000
How many payments are you behind: 6
Current Value – (keep in mind lower is better) check http://www.eppraisal.com: NPV=645,000/eappraisal=619,645
Current Payment: PI=2104.54
Lender: Wachovia
Investor if you know who it is: Wachovia
Total GROSS income: 6100
Monthly Property Tax: 342
Monthly Homeowners Insurance: 69
Monthly HOA (if you have this): 0
Thnaks
Alan
Anna,
Reading these posts today is helping me get through a very difficult time. I need to hide from my daughter to cry it out while praying for guidance. After waiting for close to 3 years, this morning we received a letter of Denial for HAMP from Bank of America. The letter indicates that we are not eligible because they are unable to create an affordable payment equal to 31% of our reported monthly gross income without changing the terms of our loan beyond the requirements of the program (i have 30 days to appeal). The last email I received indicated the joint income they used was 4,966.87. I checked the estimated home value and it is between 250-270K but our original loan balance was 369K + 54K in late payments/fees. Should I reapply? If so, do you recommend I try renting a room to show more income? Not sure what to do next and could really use some advice. Please help.
Hi, I have a question regarding in house loan mods. We were denied for a HAMP loan mod. even though we meet every requirement in the pre qualifications. Then I was told by BofA that we are qualified for the in house program. Received the trial mod payment and it is about $500.00 above what we can afford. Our loan was w/ CountryWide in So. Cal. It was a mess from the first payment. There was a lot of dissection on the part of the loan officer and it has caused us to be in complete financial ruins as we are trying to save the house. We are self employed and in construction. We were self employed when we got the first loan so yes construction is bad our income is down. The loan officer had done a refi less than 6 months before on our old home and I had no idea he was screwing us with this next loan. We put a large amount down and still have equity in our home but not much our credit is shot our stress level is beyond and I am not sure what to do. Once I go ahead and make the payment that is really above what we can afford on this loan mod. can I reapply and try to get it lower or should I tell then that it is not going to work? My fear is that if I do not make the first payment they will proceed with foreclosure as my home is worth more than what we owe. We are in a neighborhood that has homes forsale and foreclosed homes for sale. The house next to me is listed for 285,000.00 and our home could list around 700,00 we only owe 525000 any ideas to keep the house would be greatly appreciated we moved to this area due to my special needs child who is now in high school and will not graduate for another 3 years. Our goal is to keep the house until he finishes school and them possible sell it. Thank you
Hi Anna,
I am so glad I found this site. I applied for a HAMP modification with SunTrust Mortgage in Feb 2009 and I started the trail payment in May 2009 and in March 2010 I was told we were approved and the final agreement was mailed to us (the rep give me the monthly payment amount, loan term and interest rate) and when i did receive anything from then a week later I called them again and again they said it was sent & i asked for tracking number of the packet (when i tracked the packet it was only originated but never sent) For about a month i called them 1 or 2 times a week and every time they told me the same thing. I asked to speak to manager but they refuse to transfer me to a manager… From March to August I called every week I was told the same thing over and over…. In September SunTrust removed our file from modification department because they said we did not return the agreement to them (the agreement which we never received) We re-applied in November again because they told us that the agreement is now expired…. Now last week when i called again they have denied us for HAMP because our account has been delinquent for 19months…. Do you think is there any way that we can get from someone? Our 1st and 2nd mortgage both are interest only 1st mtg at 7% and 2nd mortgage at 8.025%…. I would greatly appreciate some help as what we should do… we are really frustrated with suntrust and their process. I would hope that you can provide some help. Thank you in advance for your help
Hi Jamila,
I am sorry that you have been put through all of this.
My suggestion would be to escalate your case to the Executive Office of Suntrust Mortgage in writing. That is the place where I would start, cc your congressman, senator, Treasury and anybody else that will listen. Do not stop! You can fight this!!!!
Nothing will ever be attempted if all possible objections must first be overcome.
Samuel Johnson
Expect ONLY Miracles and Question Authority
Anna Cuevas
The Loan Mod Guru Empowering You to SAVE YOUR HOME
The Loan Mod Guru – Breaking News “I am pleased to announce the launch of The Loan Mod Guru website” – A Professional, full service site to help you create and complete a successful HAMP submission.
——–This is what people are saying about Http://www.theloanmodguru.com—————-
”There’s magic going on in the mortgage modification sector… Anna Cuevas’s TheLoanModGuru.com is nothing short of amazing!”
Anna has simplified a very complex process, with comprehensive, easy-to-use software at her website, http://www.theloanmodguru.com. She also has a Blog there to answer questions in depth, which is, in itself a learning experience.
For a small fee, anyone can put together a strong comprehensive mortgage modification application. Anna’s web-based software system is based on her extensive industry background and knowledge.. It’s simple to use and generates a complete comprehensive set of docs that speak the bank’s language.
Anna’s system makes it simple and easy, both from the homeowners’ perspective as well as the bank’s. It’s challenging enough to convince your bank that reducing your mortgage is in their best interest.. Anna’s system has done just that – Ira – Washington DC
Hello Anna,
I used your web site HAMP calculator yesterday and I must tell you that I am so impressed. After researching many different avenues to pursue saving our home, including getting wrong information from a government HAMP counselor, waiting on the phone for hours, and passing on expensive offers that seemed a bit too snake oilish, I invested in using your program. Wow, what a fabulous resource at a reasonable price. Your site was easy to use and extremely comprehensive. Now I feel confident that I’m putting our best foot forward and that we have a shot at working this out. Thank you, thank you, thank you. This is an awesome contribution! I recommend your web site enthusiastically and hope everyone will have the opportunity to use it.
Cathy, Los Angeles, CA
Hi. Thank you for having this hopeful site. we meet the eligibilty requirements for Hamp but were denied because of insufficient income. How can we figure out how much more income we need to be approved. Also, I was wondering if there is any extra support we can get for having a baby with special needs. Our son is 1 year old and has significant developmental delays due to prematurity. He receives therapeutic services 3 times a week. In the past year and a half my son and I nearly died during his birth, my husband lost his job of 9 years, and because of all this we are about to lose our home. There has got to be more resources out there?!
Hi Anna! I have searched for answers site after site. I am grateful for your site. My husband and I are self employed in the construction business. Due to the economy my husband filed ch. 13. I have been trying to get our loan modified for over 7 months with Citi. We were declined due to our income. I just found out they used our gross sales from our business as other income. They show $10,000.00 monthly income. They used our profit and loss report for income but did not use business expenses such as job materials, fuel, payroll, insurance, etc. They only deducted installment to court and my husbands payroll. No way is our income even close. the profit and loss report shows net income of $1,900.00 after expenses. We are more than 6 months behind. I filed a complaint with Commissions of Bank. Citi says they will reopen loan mod if the income totals are incorrect. I am waiting. Please let me know what you think.
Hi Anna,
My story is not unlike so many others that I have read here! Sad isn’t it that what was supposed to be something to help those that really need it ended up to be so painful for everyone invloved? I really have to question who, if anyone is overseeing what these lenders are or aren’t doing? Is there any government oversite in place to make sure that the bail out money they were given ever gets to the people it was supposed to help?
Honestly, do we need to band together and sue these lenders in order for them to give mods to those of use that need them? After all, we, our children and our childrens children are going to be paying for the stimulus from now until we die!
Is there some legal action going on out there that we can join to force these people to do what they were paid to do?
We have been in the modification process for over two years! To make a long a sickening story short, our loan was approved for a HAMP while with one servicer and then moved to another BEFORE it was approved. Both old and new servicer assured me that this would not cause problems but of course it did! 3 months after the loan was transferred the new servicer says oh, just keep making your trial payment, we haven’t had time to enter all of our paperwork, it should turn up soon. Next thing I know, they say it is in review, then after several more months I am told they denied it because I did not send updated docs which they never asked for! Reapplied and now have been denied. Short reason stated as “Based on the NPV results the owner of your loan has not approved a modifcaiton.” That really is not a reason, is it? No certain figure is in dispute from what they are saying or at least from what I can gather! Can you make sense of this somehow?
I know there are lots of questions here and I know you can sense my anger! LOL Please advise, I have spoken to the attorney generals office in my state but am hesitant to push the issue with them yet as there seems to be a tiny shred of hope that we will get an in house modification. I am concerned that it will also be denied and then what?
Thanks so much for what you do!
Jane
Dear Anna,
I have been working with B of A since 2010 and March 2011 on a loan mod and have had to call practically every day to find out the status. Well on one occasion I found out some interesting facts. In talking to a rep I was told that my loan mod was canceled due to lack of documents. I find this shocking as that is all I have been doing is providing documents. okay…it goes deeper…I was called by my loan rep on May 16th to send in final documents and update my fininacial info..On the same day I sent in those documents and I have the sent receipt from my fax that says it was a successfull transmission. I did it twice for good measure. The final day according to the rep for the docs was May 18th. I was told that on May 20th the rep cancelled the mod for lack of documents. I was sent a letter on the same day May 20th that stated they reviewed the documents and I did not qualify. huh???? On May 21st those “missing documents” that I was cancelled for were uploaded into the system. (they were never uploaded the day of receipt) Shorthly after the upload I was told that another letter was generated that stated “They reviewed the documents and I did not qualify”, this letter was never sent to me. I was also told that the process does not work so fast in the review and dismissal it can not be same day, so I had a very good appeal for the action on the banks rep part. Trouble is I can’t get anyone to complete the appeal. I always get transferred to someone who can’t help or in the transfer to that dept I get cut off. Or I do get that dept and they tell me they can’t help me. I left numerous messages for my loan rep’s manager to never get a call back. Now they have sent me a notice to accelerate since we are two months past due and another notice for a shortsale. I do not know what to do other than to keep calling B of A and getting nowhere. What are your thoughts? If I don’t pay the bank the two months by July 10th They start foreclosure. I don’t have an extra $5000 laying around. Just for background info. I lost my job a few years back we filed for bankruptcy so everything was discharged but the house (I went back to work after that) and have paid our monthly mortgage every month, we were two months past due for years since we were discharged. We have lived in this house for 11 years. I would love some advice.
Hello Anna. Your website is amazing. I am learning so much. Our problem is that we were told today by our lender Wachovia/Wells Fargo that we do not qualify for HAMP because we have too much money in savings. They have letters and statements showing that our savings is a RETIREMENT IRA. I have supplied them with all the necessary paperwork, my income etc. My husband is retired, therefore the reason for the IRA. He is 57 years old. He cannot touch his IRA without paying a HUGE penalty + TAXES. I read here that the retirement account would be excluded? Now we are told we can write a letter to the “president” of Wachovia. Now that’s funny, but I will keep fighting this to the end. So from what I have read here they cannot deny us the HAMP because of our retirement IRA? Thank you in advance and God Bless you for your help
I have been working on my HMAP for 7 month now on 6/4/11 I had a home fire and had no choice but to move out of the home as it was unsafe to live in. Got a call a little while ago that this will make it where I no longer am eligable for my work out. I cried and begged of course and she stated she would email upper management and see what can be done. Hopes are not high at this point as I am not living in my home, this is not by my choice. Insurance gave us the choice to walk away at the time of the fire and we said NO, we want our house and our neighbors. I will not give up this fight easy.
Karen
FIGHT IT ALL THE WAY!!!!!!
I had this scenario – we fought and won!!!
You can do it!!
Expect ONLY Miracles and Question Authority!
Anna Cuevas
America’s Loan Modification Guru
Anna,
Can you tell me if it is good or bad for my property value to be lower than the value used on my npv chart? They used 129,000 on my npv chart and I was denied but I have a realtor that says my property is only worth 117,000.00. Should I appeal the denial on this basis or leave this figure at the higher amount? TIA, Jane
Jane,
Lower is better. You can appeal value, they will charge you for the appraisal, just make sure that your income and other figures will be in line for the available terms with fighting the value.
I hope this helps.
Expect ONLY Miracles and Question Authority!
Anna Cuevas
Http://www.theloanmodguru.com
Ok, so if the value is actually less, then I should usse that to appeal the denial, right? Thank you! I am unsure what you mean about the other figures, please advise, sory so dense! Never been thru this much stuff before!
Anna,
Just got off the phone with MMI/HUD representative. They told me that a lower property value will work against my getting a MHA mod. PLEASE tell me why they would say that? I just don’t understand why it has to be so complicated? Can’t get the same answer twice form the mortgage co or from the people that we pay to help us deal with the mortgage co?!?! HELP! Can you explain this?
TIA Jane
Jane,
If you are applying for a HAMP modification the reason the NPV is negative is because it is more lucrative for the bank to either to foreclose or let you shortsell your home. When the value is higher they can get more money by those two options than by modifying depending on your other financial figures, ie INCOME @ 31% – property tax – insurance = max payment for mortgage then how those numbers are inline with the guidelines. I don’t know your scenario so below I have made one up for explanation purposes only. If you need more in depth help I created my “Do it yourself loan modification service site” THE LOANMOD GURU: Click here
Here is an example: lets say your income is 1000 per month x 31% = $310.00 and lets say your property taxes are 100 per month and your insurance is $50.00 then you have 160.00 left over for the mortgage = under HAMP the lowest rate is 2%, the longest term is 40 years and at the $160.00 for mortgage only the loan amount would have to be lowered to $49,533.45 even though you owe $100,000
so lets say you believe your house is worth $30,000 but the NPV report says it is worth $90,000 so the bank likes the 90k more than your 30k for sure
More times than not the people answering those questions do not understand them so that may be the reason for the incorrect answer on their part.
Expect ONLY Miracles and Question Authority,
Anna Cuevas
#1 Bestselling Author
The Loan Mod Guru
I posted our problemon your site and it no longer appeares to be here. We desperately need help.
We have a freddie Mac loan on our home due to a lot of things we fell behind about 6 months was never contacted to our knowledge about trying to help but it could have been missed.
The problem started when the servicer automatically without asking us started paying our taxes added the amount the paid and started escrow account which up payments 295.00 a month. we tried to keep up but with unexpected illness and decline in income we defaulted. they excelleerated our loan and now is listed for sale on the 5th of July.
WE have been denied HAMP but they sent paperwork to Freedie Mac requesting modification . We got a letter of denial and it says no sale for 30 days form date of letter. They told us they would try to postpone the sale the last time we talked to them this was before we got the letter of denial explination saying they could not meet the 31% guiedline.
we dont know if we should retain a lawyer this late in the process or wait to see what they say. We are working with the loss mitigation dept. of Dovenmuhle mortgate servie or The Independent Bankers bank
Any giline you could suggest wpu;d be helpful they tell us not to lose hope but we are fast getting that way.
we are constantly asking for Devine intervention and have faith but are still worried. We desperately want to keep our home.
We will free up 375.00 of income real soon and should be able to make motrgage payment ok. We are also selling or have for sale some property which should net us enough to help out even catch up payments in arrears.
Help any suggestions would be helpful. We hate to hire attorney because that is money we really dont have .
Thanks in advance
Jim
here is information you requested
Loan balance 40758.00
monthly payment now 742.20
insurance 111.00
value 78000.00
behind 4500.00
The Independent bankers bank
Freddie Mac holder of loan
taxes 88.59
Income 3150.00 gross
Just found out Freedie Mac requeted interior inspection and appraisal it will appraise for more than we will owe what do you think
Anna,
What do you think it means when Loss mitigation specialist refers paperwork to Freedie Mac for loan modification request and they want a interior inspection.Is this a good thing or should we be more worried.
The specialist said he sent in a request for postponement of foreclosure sale but he didnt confirm it was .
Jim
Hello, I am currently going through my 3 try. Two previous times I was denied due to the bank reading my P&L statement wrong. I can currently show a income of $2769 a month (with a profit and loss statement) My expenses I have cut to $2231. This is with cutting out (not paying) on a few outstanding credit cards. Everything else we have cut to the bone. Before I missed any payments our mortgage (PI & tax) was around $1100. Are my current figures enough to get approved? Kind Regards Mike. P.S. I have gone trough a trial payment and a 1st forbearance and in my second forbearance currently all without missing a single payment.
Hello,
Please help! We have a loan with Ocwen and we have been denied twice now.
First time the reason was we did not make enough money.
Now this time they are saying we are making too much money!
I became disabled last fall and started getting SSDI April 2011.
I only get $1373.00 a month. My husband lost his job in Oct. 2010 no unemployment. We have used all our 401k and savings. We have 34k in credit cards. I was the bread winner for 20 years.My last job I was grossing 54k a year.My husband has never made over 20k a year. Once he finds a job we will have to file bankruptcy.
Our total income is $1373.00 our basic bills to live are Total $1370 a month.
I get $16 in Food Stamps a month. We have to go to food pantries for rest of food.
This is what Ocwen says: We are unable to offer you a modification because the financial records you provided us indicate that you have the ability to pay your current mortgage payment using your income, cash reserves or other assets. DEFASULT IS NOT IMMINENT. (Disability $1716.25 monthly. Current PITI: $581.03, Value $78370.00) They are saying that our house is worth $7837.00. I had our house appraised 08/2010 because we were trying to do a short sale at r that time. Which of course they denied. The appraiser said house is worth
49k and we owe over 53k on our loan. How can the go and make up numbers to appraise our house? By the way they were sent the copy of the appraisal last fall. What do we do now?
hi anna
i need your help, i applied for a hamp and was denied the hamp but they gave me an in house but per my lawyer told me not to take it bc he was going to fight the bank then 2 months later told me that he made a mistake and now the bank will not reinstate that mod….the payment was high for me and i dont understand why i didnt qualify for hamp. i called them and they will not tell me. the payment they gave me was $1817.29 monthly….that is very high for me. at lease at least $200-250 off that would of better. can you tell me why they didnt give me hamp. i will struggle paying this.
balance 315,000
taxes 475.00 a month
insurance 110 a month
monthly mortgage payment 2164.00
market value right now about 180,000-200,000
fannie mae loan thru pnc
income 4300.all and (1700) of that is rental
expenses it was 911 at time but now its more bc i had another baby
so my total income is 4300. can you please help me, i havent pd since sept 09 does hamp requirement is it also how long you havent paid?
thank you so much anna.
I am unemployed, my husband is laid off. Our mortgage is through Fifth Third Bank. We went to the main office and we were told that the HAMP program was busy and only accepting messages at that time and the rep spoke to someone on the phone and gave them our name and phone number. He told us someone would be calling us that day if not, the following day. No one has ever called and it’s been almost 2 weeks now. I went online to Fifth Third’s website and saw on the front webpage that you can apply for the hardship program online. So I filled out all of the information and I received a confirmation email that they received the information and someone would contact us within 48 to 72 hours. No one has contacted us. Today we get a phone call from Fifth Third because our savings account is overdrawn. That’s the account they draw the house payment from. I tell her we applied for the hardship program and she told me that Fifth Third didn’t have a hardship program. I told her that yes, they do, it’s right on the first page of the bank’s website. She said she would have to check with her manager and that she would call me right back. Of course, she didn’t call me back. What do we do? We are two months behind in our house payment right now. Thank you.
Hi Kelly!
I am sorry you are going through such a headache just trying to get them to call you back. Here is a recent press release from Fifth Third bank
talking about how well they are doing with the HAMP program. Use this information to keep pressing them. Here are the HAMP Home Affordable Modification forms Write them a letter – include this press release and submit your application, but I suggest that you run your income numbers prior to submitting for the regular program after one of you starts working.
Fifth Third Mortgage Company’s HAMP Conversion Rate Continues to Outpace National Average
CINCINNATI–(BUSINESS WIRE)–Fifth Third Mortgage Company, a subsidiary of Fifth Third Bank and the 14th largest mortgage originator in the country (Inside Mortgage Finance, Fourth Quarter 2010), continues to outpace the industry in permanent modifications in the government’s Home Affordable Modification Program (HAMP).
“As we have said and committed to since the inception of HAMP and programs like it, Fifth Third continues to work hard in converting eligible homeowners into this program and into others that help keep customers in their homes.”
.
Of the Mortgage Company’s portfolio eligible for HAMP consideration, more than 79 percent of trial plans have been converted to permanent modifications. According to U.S. Treasury data recently released through March 2011, that percentage is well above the national average of 42.9 percent.
“Foreclosures and modifications continue to be an important item in today’s environment,” said Steve Alonso, executive vice president and head of Fifth Third’s Consumer Bank. “As we have said and committed to since the inception of HAMP and programs like it, Fifth Third continues to work hard in converting eligible homeowners into this program and into others that help keep customers in their homes.”
The Mortgage Company uses HAMP on its Fannie Mae-and Freddie Mac-owned mortgages, per government sponsored entities’ (GSE) guidelines. Housing and Urban Development (HUD) created a program similar to HAMP for the mortgages it owns and the Bank services. Both programs require a three-month trial modification period before being converted to permanent status.
In addition to utilizing the government’s HAMP program, Fifth Third continues to use its “You Have Options” program for bank-owned mortgages. Fifth Third’s “You Have Options” program is tailored, through a menu of options, to each customer’s specific financial situation. The program allows Fifth Third to offer flexible-term and rate adjustments to bank-owned mortgages.
Along with the “You Have Options” program, Fifth Third Bank developed a proactive customer outreach program designed to build customer trust and enable solutions-driven interactions between the Bank and its customers, ranging from a centralized toll-free contact point ((866) 601-6391), to outreach events, to home visits.
Many portions of the Making Home Affordable Program have raised questions from borrowers completing the extensive paperwork necessary to participate in the program. Fifth Third has created a Web site to help borrowers navigate through the paperwork. The site, http://www.53.com/bettertomorrow, explains in easy-to-understand terms the program requirements.
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company has $110 billion in assets and operates 15 affiliates with 1,310 full-service Banking Centers, including 101 Bank Mart® locations open seven days a week inside select grocery stores and 2,453 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Investment Advisors. Fifth Third also has a 49% interest in Fifth Third Processing Solutions, LLC. Fifth Third is among the largest money managers in the Midwest and, as of March 31, 2011, had $274 billion in assets under care, of which it managed $26 billion for individuals, corporations and not-for-profit organizations. Investor information and press releases can be viewed at http://www.53.com. Fifth Third’s common stock is traded on the NASDAQ® National Global Select Market under the symbol “FITB.” Equal Housing Lender. Member FDIC.
Contacts
Fifth Third Bancorp
Debra DeCourcy, APR, 513-534-4153
The only thing you would be able to apply for is going to be either a forbearance or the HAMP unemployment program if they offer it because you are both unemployed at this time.
I hope this information helps.
Expect ONLY Miracles and Question Authority
Anna Cuevas - Save Your Home is now available CLICK HERE TO GET IT NOW
Thanks Anna! I appreciate the information!
dear Anna,
I applied for HAMP and I got denied because my servicer is asking for the income information of the co-borrower.
The co-borrower relinquished her right on the property and I provide the recorded
quit deed claim. I also spoke with my servicers manager and told me that I got denied for the Government HAMP guidelines but they could review again for FreddieMac Modification.
Does Government and Freddiemac guideliness the same?
rose
dear Rosmarie,
For the most part they are basically the same – listed below is the information in regards to your question – copy and paste this information in your escalation letter and ask them to re-review you for HAMP using the correct guidelines.
Servicing Guide Announcement 09-05R: Home Affordable Modification
Q1112. If borrowers who are unrelated by marriage, civil union or similar domestic partnership under applicable law purchased their home together and one borrower has vacated the property, is the occupying co-borrower eligible to apply for HAMP?
Yes, the occupying co-borrower may pursue HAMP if a quitclaim deed evidencing that the non-occupying co-borrower has relinquished all rights to the property has been recorded. In cases where borrowers who are unrelated by marriage, civil union or similar domestic partnership and either borrower or co-borrower relinquish all rights to the property securing the mortgage loan through a recorded quitclaim deed, the non-occupying borrower that has relinquished property rights is not required to provide income documentation or to sign the HAMP documents but remains liable for the outstanding mortgage debt.
This should help –
In a gentle way, you can shake the world.
Mohandas Gandhi
Expect ONLY Miracles and Question Authority,
Anna Cuevas
America’s Loan Modification Guru - #1 Bestselling author, Save Your Home – click here to order your copy today!
Anna,
I have been in the process of a HAMP through Wells Fargo for 11 months. I have sent them everything they have asked for within their time constraints. I finally was given a “point of contact” in July. She requested some information over the telephone. I asked her to put this in writing so we would have a hard copy. She sent letter requesting additional information and this was sent. I have confirmation email and receipt from FED-EX. Yesterday I received a letter stating we did not meet the requirements of the HAMP because: “You did not provide us with all of the information needed within the required time frame.” I contacted the customer service number on the letter as requested and spoke to a customer service rep who reports she sees all information received prior to deadline. I explained situation and how upset I was, she attempted to contact our point of contact and had to leave a message with her secretary. You can never reach her and if she calls you back you end up playing telephone tag. She made notes for all of this and read it all back to me. She has left a message for our point of contact to call us immediately. I am so worried they will foreclose before we can fix this. We haven’t been able make payments and the loan is behind 11 months. Customer Service said loan was due to accelerate on 10/18. What can we do? Please help, I am sick to my stomach.
We recently applied for HAMP with IndyMac. My husband is working full time and I have recently been laid off as a teacher and currently collecting unemployment. Whenever I call IndyMac the initial person I speak to and their supervisor tell me because I am receiving unemployment that I will be automatically denied (regardless if my husband has an income) and that I need to go with the Unemployment Forbearance program. They said the Unemployment Forbearance Program will allow me to pay a lower mortgage or pay no mortgage for up to 6 months, but than once that 6 months is up I will have to repay back what I owe. They also said that I could possibly get a loan modification after that 6 months but if I am still collecting unemployment I will be denied and they will not be able to help me. IndyMac said that this is a HAMP rule–that if you are collecting unemployment (even if my spouse is working) I will be denied. Is this true?
Hello MJ,
Do you need your husbands unemployment to qualify for the loan modification? If so then it is true – HAMP does not allow unemployment income on the regular program only on the UP Program. Run your numbers without his unemployment income, see where you stand. Here is the information on the HAMP Unemployment UP program
“Ask and it will be given to you; seek and you will find; knock and the door will be opened to you.”
Expect ONLY Miracles and question authority,
Anna Cuevas
America’s Loan Modification Guru – Check out The Loan Mod Guru a Save Your Home Plan of Action to give you the peace of mind you need.
#1 Bestselling Author, Save Your Home
I have a foreclosure sale date of December 21, 2011.
I qualify for the HAMP program but Wells Fargo states the group of investors that now own our loan will not participate in HAMP or any other loan modification program. WF says the pool of loans in managed on behalf of the investors by U.S. Bank National Association.
Thank you,
Lien
Hello Lien,
It is important for you to do your calculations and then escalate your case to see if there are any possible options for you. Otherwise you may need to file for bankruptcy to stop the sale on Wednesday. Take action without delay as you may need to anyway to stop the sale.
“Ask and it will be given to you; seek and you will find; knock and the door will be opened to you.”
Expect ONLY Miracles and question authority,
Anna Cuevas
America’s Loan Modification Guru – Check out The Loan Mod Guru a Save Your Home Plan of Action to give you the peace of mind you need.
#1 Bestselling Author, Save Your Home
I have a question, I was giving a repayment schedule after securing a 2nd mortgage for 12,000.00 along with my 38,000.00.mortgage right before I was being foreclosed on. Well again I fell behind and is in danger of loosing my home,once again. I want to know if I have a chance on getting another repayment on my mortgage. My credit is terrible but I do have a way to pay now with my current financial situation. My thinking is because they gave me a chance once they wont again. Please respond soon.
Hello Stephen,
Thank you for your question – I am glad to hear you are doing better financially. I am not sure what kind of help you got before – if you did not get a HAMP you can apply for a HAMP loan modification. Sometimes lenders allow in-house modifications a 2nd time.
I would suggest that you put your financial information in order and reapply.
“Ask and it will be given to you; seek and you will find; knock and the door will be opened to you.”
Expect ONLY Miracles and question authority,
Anna Cuevas
America’s Loan Modification Guru – Check out The Loan Mod Guru a Save Your Home Plan of Action to give you the peace of mind you need.
#1 Bestselling Author, Save Your Home
Hi. Just found your article, perhaps you can offer me some advice…My husband and I received a notice of default in Nov. 2008, from Bank of America and it is now 3yrs. later. As you know the foreclosures were put on hold for a time with them. Anyway, we got behind due to a loss of income as I lost my job and haven’t been able to return to full-time work since (part time work has not been sufficient to pay the mortgage). Well, we applied for a loan modification, got approved but found the payments remained about the same so we contacted a credit/finance company that had come highly recommended from personal friends (not acquaintances). We paid him a retainer fee and he promised to “negotiate” on our behalf with the bank. Then he said he needed $4400 as a show of “good faith” that would be held in escrow for us and would be used to help negotiate with the bank. Anyway, you can see where this is going-yes, we got scammed and he has since been found guilty of racketeering here as the attorney general brought suit against him but we have been unable to collect our money as he apparently has no “assets”. (Probably in Europe somewhere) Anyway, while we were in contract with this guy, we received a Making Home Affordable Modification trial packet which we faxed for him to look over (as he had told us not to sign anything until he looked at it first) and we telephoned him, all with no response from him. The deadline to submit the first payment and signed documents passed and we hounded him further as the bank said we were out of luck because the deadline had passed. We then filed a report with the attorney general and with the BBB and found he was a scam artist so we decided to go to handle things on our own and went to see a HUD counselor who suggested we reapply for the modif., explaining how we had been scammed. About 6 months later, we were told the application had been closed out because we had been offered a mod. previously and had defaulted (or something to that effect) It was obvious to me, that no one at the bank really cared at all. A second HUD counselor told us that if the bank said we were not eligible for any other programs, including a deed-in-lieu or a short sale that our best bet was bankruptcy. We have since been contacted by the bank and we are in pre-foreclosure proceedings. They have given us an opportunity once again to apply for a loan modification but I believe it to be just a formality as they seem to just want to foreclose because our account is now 3yrs. behind and the balance is so high. Are there any other resources out there that I could benefit from? Do you think there is any hope for us to keep our house. I still am not receiving enough income, but I am hoping to re-start my home daycare business (which I have had plenty of previous experience with and I know would do well), but I don’t want to invest in doing so, if they’re going to take my house away. I hope you are able to offer some real suggestions. Thank you for your time.
Dear Anna,
We have a VA loan and fell behind because I lost my job, my husband had a temporary reduction in hours, and we had a birth in the family. We have 4 small kids under 7. It is a VA Loan and Citibank will not modify. The HAMP will not help because it is not Freddie Mac or Frannie May….they offered us a repayment plan—and we are doing it at 80% of net income…..it is VERY hard. Can you get a HAMP if denied for a modification? They sat on our paperwork 60 days, filed a NOD, and then asked us to resubmit everything after the NOD was filed. They then gave us an answer that they would do a repayment after 7 days….In addition, our taxes went up $300 a few years ago due to “taxes” that never changed….I don;t know what to do. My husband has severe PTSD and an attorney said we should qualify for a 2% 40 ear loan–which would take our payment to $1700/month (including taxes & ins) instead of the $3200 we are paying now….
What is your advice?
Thanks,
Stephanie
Hello Stephanie,
I am so sorry you are going through such a difficult time. Please thank your husband on behalf of my family for his service to our country. I am aware of a program Citi offers for Veterans – I am not sure if your hubby meets the requirements but it it worth looking into. The payment you are making sounds like a forbearance where you are paying some of the past due along with the current payment. I understand how difficult it is to make such a large payment. I would have to review your numbers to know how your qualification looks – too hard to guess here in this forum.
Here is some more information from the VA Assistance to Veterans with VA-Guaranteed Home Loans
When a VA-guaranteed home loan becomes delinquent, VA provides supplemental servicing assistance to help cure the default. The servicer has the primary responsibility of servicing the loan to resolve the default. However, in cases where the servicer is unable to help the veteran borrower, Loan Guaranty has Loan Technicians in eight Regional Loan Centers and two special servicing centers who take an active role in interceding with the servicer to explore all options to avoid foreclosure.
Veterans with VA-guaranteed home loans can call (877) 827-3702 to reach the nearest Loan Guaranty office where loan specialists are prepared to discuss potential ways to help save the loan.
“Ask and it will be given to you; seek and you will find; knock and the door will be opened to you.”
Expect ONLY Miracles and question authority,
Anna Cuevas
America’s Loan Modification Guru – Check out The Loan Mod Guru a Save Your Home Plan of Action to give you the peace of mind you need.
#1 Bestselling Author, Save Your Home
We just started the HAMP trial modification payment plan. Our trial payment is $1784.06 for 3 months. I am not sure if this includes principal & interest, because our orginal loan is interest only. The balance on the orginal loan is 424,000 with a payment of 2,296.50. We have made 2 trial payment so far. I notice when i check our mortgage account of line that there was a regular payment made that we did not make 1 day after we made our trial payment. Then I check again the next day and it showed a payment towards principal for 1,271.50 on the same day 12/30. I just a little confuse as to what is really going on with the trial payments. My loan is with Chase.
Hi Toni,
Congratulations on getting approved for HAMP!! I am so proud and happy that you are saving your home. Happy New Year and many blessings to you!
The HAMP trial payments always include principal and interest. I am not sure about what you see online, but I will say that for a while what you see maybe kind of screwy because your payments are being applied differently during this process….. I would request a breakdown of your payments and continue to make and track your trial payments. The trial payments normally go into a suspense account, and left on hold until the modification is finalized.
“Ask and it will be given to you; seek and you will find; knock and the door will be opened to you.”
Expect ONLY Miracles and question authority,
Anna Cuevas
America’s Loan Modification Guru – Check out The Loan Mod Guru a Save Your Home Plan of Action to give you the peace of mind you need.
#1 Bestselling Author, Save Your Home
We received the HAMP trial modification made all the payments and we still got denied a permanent modification. They want us to apply for a short sale. But I keep disputing the denial.
Do you have advise on what the process from here will be?
Hi Carri,
What doe the denial say – what is the reason and what are you disputing? When was the trial?
“Ask and it will be given to you; seek and you will find; knock and the door will be opened to you.”
Expect ONLY Miracles and question authority,
Anna Cuevas
America’s Loan Modification Guru – Check out The Loan Mod Guru a Save Your Home Plan of Action to give you the peace of mind you need.
#1 Bestselling Author, Save Your Home
Hello Anna,
I like to refinance my home loan and visited Home Affordable Modification Program (HAMP) website.
In my case, our mortgage loan is not through Freedie or Fennie. Our loan is from ING Direct for 5 years ARM.
My question is – how we can apply for HAMP to modify our mortgage loan.
We call Home Affordable Modification Program (HAMP), they told us that we are NOT for eligible for HAMP.
My purchase price was $535,000 and current market value is around $360,000 in Orlando, FL. $350,000 is loan to pay.
Your guidence will be very help to us so, please reply.
Thanks.
PM
Hello PM,
Did they tell you why you do not qualify for a HAMP Loan Modification? Are you in imminent default? or are you late on the mortgage? How far into the 5years are you?
Try writing a detailed letter to ING CEO – try this email CEOofSavings@ingdirect.com Arkadi Kuhlmann – Chairman and President of ING DIRECT USA.
I hope this helps,
“Ask and it will be given to you; seek and you will find; knock and the door will be opened to you.”
Expect ONLY Miracles and question authority,
Anna Cuevas
America’s Loan Modification Guru – Check out The Loan Mod Guru a Save Your Home Plan of Action to give you the peace of mind you need.
#1 Bestselling Author, Save Your Home
Hi Anna, I was approved for a Hamp, put on 3 month trial payment,,,,the last payment was sent (1054.00) the bank said that it was received one day late, therefore they sent the payment back to my bank and declined my loan because “payment was received late”
I recently divorced & was awarded the home, I have only been here for 3 years, so there is no equity.
Although they said they didn’t want my home and that they would do everything possible to keep me in it, they sure have a funny way of showing it.
I don’t know what else to do, I have to wander if this is what wants me to leave this home for a better one that is more affordable…
Is there anything that can be done about that?
HI Anne – your web site is so helpful. I have read through all of the blogs and did not find my specific issue. I have a loan with Wells Fargo, we have a currently been denied because of a 6% rule – our loan is interest only, ending in March 2015, and on an arm that can move between 2.25% and 10%, the house has been up for foreclosure 7 times and I have gotten it postponed do to this remodification process. The loan is in my father’s name, he and my mother were denied because they had too little income. We have moved in and my husband is listed as a contributor, they clearly state we show affordability now, but where denied due to the loan payment not being reduced by 6%, which again is impossible. The ONLY information I can find on this clause is that the lender gets a bonus of $1000 for 3 years when they approve a loan with a new payment under 6%, no where does it say the loan must be denied. This makes no sense to me – my point of contact’s supervisor asked me today if the income or expenses have change – so we can reapply – this too makes no sense because it will not change the fact that it is an interest only loan – any advice would be helpful. Thanks.
How can I verify my occupancy of my home? I have been denied twice because of an error in the personal information section of my credit reports.
Hello Anna, my situation is I have already had my home foreclosed on and have since moved into a lease option home. But I question that I was not granted a modification or repayment plan due to what PNC called insufficent incme. Plus I did not get word of their decision until the very day of the sale. With no where to turn to.
Hello Juan,
I am so sorry to hear about what transpired with PNC – I wish you would have found us before this all happened ;-( I wish you all the best.
Blessings to you,
Anna Cuevas
i was denied from HAMP because “the current loan terms prevent the interest rate from being lowered or the remaining term extended any further”. What can i do to be approved? I have a good income now, please help.
Reggie,
Your first step is to call them and ask them who your investor is and ask them again exactly why your were denied – I have seen people that get that exact denial previously later get approved. Ask them if the investor is allowing HAMP loan modifications or the Attorney General modifications – things change all the time and mistakes are made. Ask for EXACT reasons and escalate if you don’t get the the answers you need.
“Ask and it will be given to you; seek and you will find; knock and the door will be opened to you.”
Expect ONLY Miracles and question authority,
Anna Cuevas
America’s Loan Modification Guru – Check out The Loan Mod Guru a Save Your Home Plan of Action to give you the peace of mind you need.
#1 Bestselling Author, Save Your Home
Anne,
I was denied the HAMP program from BOA due to ‘back end debt to Income ratio’ was over 55%. They couldn’t get it lowered.
I feel behind as I got a partial payment from my job and thatscrewed everything up.
I don’t know all you need but here are some calculations:
Monthly Gross income:$4,328.33, which after taxes and deductions is $2,900. Per month
Mortgage: $1200.00
No taxes or hoa (first time home buyer)
Monthly expenses/total debt for month ( everything on my credit report): $2,800.00 (includes mortgage)… I think I am forgetting something…
If you want to discuss household bills then I’m at $1,000.00 more.
When I called BOA, the said my surplus was -26%.
I’m fearful of losing my house. I am 4 months behind. My manager said I am showing in the system as Approved since my file wasn’t closed. However, I got a letter saying I didn’t get approved for the reason above. The manager kept saying that I look like I’m approved since I have the -26% surplus and my file is open.
Should I panic (she told me don’t becuz the letter looked wrong as it was auto generated and she didn’t send it.) she also said or the underwriters didn’t upon their records. She feels confident that I’m approved.
She sent a letter to the underwriters for clarification. This is after I get a call from her yesterday saying everything was approved.
I’ve been crying nonstop for 2 hours and I am scared. Please help me.
I’m in desperate need of it.
Chelsy,
Don’t cry and freak out if they just told you that you are approved!!!
Give it a week if they just told you you are approved then you are…come back next week and report your miracle…
Many many people receive auto generated denials for one program and not the other and get very very confuses by that.
For now, believe you are approved and no more crying!!! Got it!
Expect ONLY Miracles,
Anna Cuevas
Thanks for your reply. Im just so confused becuz i dont know the true answer.
I truly hope to report my blessings. I’m just so depressed since I got this official later stating ‘No Affordable Solution for the FHA-HAMP’ program. Due to back end debt to income.
What does that mean exactly. I would think that it since it is high and my surplus is a negative, then I would be approved right? Maybe my logic is skewed.
I’m truly horrified that the underwriters didn’t update your system but my BOA rep said that if it was truly denied then she wouldn’t be able to see anything about the loan and it would say closed.
I’m hurt and confused… I just don’t know who to believe nor what to do.
Thank you so much for your reply.
Please help!!!!
Ann,
Thanks for your reply. Im just so confused becuz i dont know the true answer.
I truly hope to report my blessings. I’m just so depressed since I got this official later stating ‘No Affordable Solution for the FHA-HAMP’ program. Due to back end debt to income.
What does that mean exactly. I would think that it since it is high and my surplus is a negative, then I would be approved right? Maybe my logic is skewed.
I’m truly horrified that the underwriters didn’t update your system but my BOA rep said that if it was truly denied then she wouldn’t be able to see anything about the loan and it would say closed.
I’m hurt and confused… I just don’t know who to believe nor what to do.
Thank you so much for your reply.
Please help!!!!
Anne,
Thanks for your reply. Im just so confused becuz i dont know the true answer.
I truly hope to report my blessings. I’m just so depressed since I got this official later stating ‘No Affordable Solution for the FHA-HAMP’ program. Due to back end debt to income.
What does that mean exactly. I would think that it since it is high and my surplus is a negative, then I would be approved right? Maybe my logic is skewed.
I’m truly horrified that the underwriters didn’t update your system but my BOA rep said that if it was truly denied then she wouldn’t be able to see anything about the loan and it would say closed.
I’m hurt and confused… I just don’t know who to believe nor what to do.
Thank you so much for your reply.
Please help!!!!
REPLY
Anne,
We recently where denied by Bank of America for a home loan modification. After sending information and jumping through hoops for about two to three months, they said we did not make enough money to modify. Huhn?
I do not understand. The whole point of the modification was because we don’t make enough to afford the mortgage month to month. Yet we’re denied cause we don’t make enough? This makes no sense to me.
Thanks,
Jason
Jason,
I am so sorry to hear that you were denied for a loan modification from Bank of America. I sure know how frustrating and confusing the process can be, especially after jumping through the hoops and the red tape of the process.
It really depends on what the numbers really look like… it still has to make sense and how your numbers look to the investor.
My suggestion is to use our Do it yourself system THELOANMODGURU.COM to put together your strategy plan – you can see exactly what the bank sees so you know what changes you need to make OR many people have used the system to go back to the bank and fight the denials as MANY MANY mistakes are made – and many times the homeowner never even knows that the bank made a mistake and they lose their home.
I hope this helps lead you in the right direction to fight back and win!!! There is hope!
“Ask and it will be given to you; seek and you will find; knock and the door will be opened to you.”
Expect ONLY Miracles and question authority,
Anna Cuevas
America’s Loan Modification Guru – Check out The Loan Mod Guru a Save Your Home Plan of Action to give you the peace of mind you need.
#1 Bestselling Author, Save Your Home
Anna,
I’m so stressed, can’t sleep, losing weight and I just can’t lose my house. I called my Congressman after being denied because I didn’t have enough income. The Congressman office called and I received a call the same day. I’m working on my paperwork again for the 3rd time and don’t know what figures to put down. I want to make sure I’m approved. I’m only working part time, received child support ontime and recently married and can use my husband income but know how much to say. Also, I’m under Chapter 13 Bankruptcy and behind on my mortgage payments of $16k with my house being upside down of $150k and I’m not in foreclosure. They just sent me the paperwork Saturday and I must send everything back by Tuesday, March 13th. Below are details:
My Monthly Income is Showing $3,291.75
My Monthly Expenses is Showing $4,441.30
This isn’t including my husband’s income. On the paperwork they want to know exactly how much he is contributing.
I’m so scared and don’t know what to do….I hope this is enough information to give me some advice.
Please help!
Hello Anna,
I posted a little while ago but then it was deleted. I will try to give you just the
hilights. In forclosure process for two years. Hired an atorney who bailed after we were denied.
We were orginally told they wouldn’t do modification because we were not behind in payments.
We did know that our income would be changing for a little while. We ended up filing chapter 13
and have been making payments for the last two years. We fell behind on payments and attempted
to get a modification. We were eventully denied. We were told because of our bankruptcy.
We filed bankruptcy to keep our house. What makes this a little harder is that this is a
Rural housing loan. From what I have been able to find out they are harder to get a mod thru.
They won’t do a HAMP . Our status has changed a little bit for the better. At this point
we would even like to just start making payments again if they would just add our missed payments
onto the end of the loan. Is this still considedered a modification? They keep wanting us to
reapply even though we were denied because of the bankruptcy. We are still in the bankdruptcy
that part hasn’t changed. Any advice would be appreciated.
thank you
tim
Hello Tim,
The USDA has a special program – USDA Rural Development/Special Loan Servicing
I would reapply after reviewing where you fit in to the guidelines – and I would push for an approval. Adding the past due to the end is still a modification, they call it capitalizing the arrearages. I hope this helps you get back on track but if you feel you need more detailed help the information for my Save Your Home Plan of Action is below.
“Ask and it will be given to you; seek and you will find; knock and the door will be opened to you.”
Expect ONLY Miracles and question authority,
Anna Cuevas
America’s Loan Modification Guru – Check out The Loan Mod Guru a Save Your Home Plan of Action to give you the peace of mind you need.
#1 Bestselling Author, Save Your Home
Dear Anna,
We had applied for a modification thru Citi Mort. we were denied for unknow reasons and we are 2 months behind on our mortgage. My question is Citi Mort. has made us an offer they call a modification to roll over the amount we currently owe ($6000) into a “modification package”. We can keep our home but the mo/payment will be raised by $95 monthly. Does this sound like a good deal or what options do we have?? We are frustrated with the handling of our modification because we see that some of the reps. at Citi Mort. are incompatent at handling the process. we were told at one point we were denied because our mortgage was not in forclosure? We sent all documents on time and all paper work was correct and exactlly as they asked for but still we were denied. Is there a department or some place that can show us the modification process and how to spot the mistakes and correct them and reapply? Who can listen to the complaints that we all have and look into the mishandling of this process? Please let us know what may be our options, thank you.
P & M
Dear Peter,
I am sorry to hear about all of the headaches with Citi Mortgage. It is important to go back first and exact for the exact reasons why you were declined. Then from there you are able to go back see if they made errors in your loan modification process, or see what changes you need to make in your financial picture to be able to go back in and reapply. Trying for the HAMP or other loan modification workout options are usually much better than just capitalizing or including the $6000 in the ” modification package” for sure, so I would only leave that as the last resort.
“Ask and it will be given to you; seek and you will find; knock and the door will be opened to you.”
Expect ONLY Miracles and question authority,
Anna Cuevas
America’s Loan Modification Guru – Check out The Loan Mod Guru a Save Your Home Plan of Action to give you the strategy and the peace of mind you need to reapply.
#1 Bestselling Author, Save Your Home
I just received a phone call today tell me that my hamp was denied. it was under 31%. I was unemployeed for a year in a half. my husband and I did the best we could to keep up the morgage. we use all of our saving and we got be hidden in december. I filled for a remodification in January. I got a job in Feb and I told the morgage company. Now I can pay my mortgage but I can catch it up. I am behind . I as if the could help me and the said no. It was nothing they could do to help me. The said I should get the money from a family member. I told them my family is haveing hardship. What should i do to keep my home. they want take a payment because my mortgage is over 90 Days past
due. my home is nto in forclosure yet. I am so afraid.
I applied for the HAMP program and was approved. I was scheduled to make payments from January-April (trial payment). Now that May is here, I called to check the status of the application. They said that it was declined because there were 2 late payments. I had them double check that because I know I was not late. So she figured out that the system made a mistake and said that she was going to foward it to the HAMP department so they can fix it. I am afraid they will tell me to do the whole thing over plus I have a 15k balance that shows un paid because of the trial payments… Im crossing my fingers that they will overturn this and make it work.
Julie,
Congrats on your HAMP approval. I know it is scary when they make these sort of mistakes!!!
Be proactive and make copies of your payment proof and send a denial appeal and escalation letter stating the facts along with the proof. Let them know you are expecting your Permanent HAMP approval.
I think it is better to send this in writing so you have confirmation of your issue noted in your file.
Expect ONLY Miracles and Question Authority,
Anna Cuevas
America’s Loan Modification Guru and bestselling author of Save Your Home without losing your mind or your money
Hello ,
I have been trying to mod my home loan ,I have been denied, because of a refinance I
did back in the spring 2009 . That was the only reason they gave me .
Is there anything I can do ?
Thank you.
Hello Matt,
If you refinanced in 2009 you don’t qualify for HAMP – you may possibly try an in-house modification or a Hardest Hit program if you qualify.
Expect ONLY miracles and Question Authority,
Anna Cuevas
America’s Loan Modification Guru and #1 bestselling author of Save Your Home without losing your mind or your money http://www.saveyourhomethebook.com
Get a personalized Save Your Home action plan – THE LOAN MOD GURU – and stop the guessing, sleep better at night, tonight!
In November 2011, we applied for a modification with the current loan servicer. This is after we had worked for over two years with the prior servicer and did not get anywhere. A few days ago the current servicer informed us that we were denied because our loan has already reached its maturity date. This is false. Our loan has a balloon payment that is due in 2015. What recourse do we have at this time?
My wife and I lost our jobs and we are in foreclosure. We have been living off unemployment since 2011 and have been current on our mortage until July of 2011. We applied twice for a modification last year and was denied because our debts were to high and our only income was unemployment. We have been making half mortage payments until just recently but we had to stop lost unemployment benefits and our lender said they are only a few months away from the sale of our house. I recently found a job and we want to apply for another loan modification. My wife is a house wife and we just had a baby so she is not working, but still receives 394 for unemployment for one more month. I know that unemployment is not counted in the modification process.
How do I apply so we do not get rejected on our last chance? Please help
Our Home Loan is at 215,000 at 5% fha
our mortage payment is 1709 taxes included and 80 for homeowners insurance
Carpayments 713 Creditcards 25
All of our expenses including mortage is 3827 we are hoping for a modification to 930 which would put us in the 31% range.
So our Debt is 3827 and our income is 2900 Please help with any advice and we will pray for help!
I tried three times to get a modification with Chase. I was denied all three times. I hired a “law firm” to help me. They got me the TPP. The “law firm” moved to another state so the documents for me to sign for the permanent modification were sent to the wrong address and I was denied again since the documents were not signed. Chase is now telling me that I no longer qualify for HAMP. I cannot find substantial evidence in the HAMP guidelines that say whether or not I can re-apply. I do not understand why I could not re-apply now since I have been able to re-apply three times. Please let me know if I can legally re-apply or if I am getting the run-around (again).
Thanks,
Haley
Dear Anna,
I applied for the HAMP modication back in March 2011 and had subsequently filed for chapter 7 in October 2011. I was discharged in February 2012. I did not reaffirm my first (CHASE) $251, 920or my HELOC (BOA) $31,000. I have an interest only loan with both CHASE and BOA and my interest rate is 6.5%. My mortgage payment to Chase is $1627 and $150 to BOA. I also have a HOA fee of $328. I am currently behind on my payments for 17months. During this entire time I have been doing the paperwork dance for the loan modification. In May 2012, I was denied HAMP modification due to incomplete paperwork which is not true. I was then offered an in-house modification through CHASE. The TPP was for $1607 per month. This payment is PITI but does not take into account my HOA dues. I do know that HOA are not escrowed but they did not consider it a part of my mortgage payment when they calculated my budget. I am not sure if I should decline the offer and reapply for HAMP. The TPP is 31% of my gross income but it does not account for the burden of my HOA dues which I have to pay since I run the risk of having a lien put on my the association. With the HOA and the TPP my housing expense is 38% of my income. I was told my customer assistance rep that they do not have to take into account my HOA for the TPP because my investor (FREDDIE MAC) has its own guidelines which are different from HAMP. I am not sure what to do. DO you think it is worth reapply to HAMP or should I accept the in-house loan modification?
Thanks
Rose
I like everyone else am grateful for your site.
I was also denied because my loan was not in default. The funny thing is that when I applied I was 3 months behind. I have tons of letters saying that my loan was in default. I was told that I must catch up on my payments.
I worked extra jobs, borrowed money and have really suffered physically from exhaustion trying to catch up on my payments. I even had to take out a loan to pay my daughter’s tuition because I didn’t want to be late on my mortgage payment.
I am a single mother and I do not receive any child support for my children. I haven’t even gone to the doctor because I cannot afford a co-payment. I’m frustrated. The ratio for my mortgage to income is 35% but with 3 kids in college, this is a struggle for me. All I want is for my interest rate to be reduced. I don’t want to even have any of the loan forgiven.
My plan is to pay back the loans that I took to catch up on my mortgage, which will cause me to fall behind again, and once again reapply.
My questions:
Should I go through with my plan?
Can I protest the results? I mean I’m constantly receiving letters stating that I am in default.
Any suggestions would be appreciated. Thank you
Dear Anna, i am going through a divorce my soon to be ex does not pay child support they have forclosed on my house. I tried to talk to the bank before it got to this they would only talk to my ex. they did not give me a chance to get current before the started forclosure proceedings. Now they tell me to get out i have not yet. The last time i talked to them they said well you didnt have any momey. No i dont but i have a brother who would of helped me i can sell stuff. Is there any help you can give me?
Please help.
Thanks,
Barbara
Barbara,I am so sorry to hear about the hardship you have currently went through…divorce and child support issues are no fun!! You will bounce back you will see – believe you will get through this with God’s help anything is possible.
Ok so did they already foreclose? If so who owns the house now? What state do you live in? If you are getting evicted you can hire an eviction lawyer to buy you some time- Does the divorce decree list the house as an asset for YOU to keep?
Men go abroad to wonder at the height of mountains,
at the huge waves of the sea, at the long courses of the rivers,
at the vast compass of the ocean, at the circular motion of the stars;
and they pass by themselves with out wondering.
-Saint Augustine
Expect ONLY Miracles and Question Authority,
Anna Cuevas
Dear Anna,
My husband and I have been struggling for a while now with trying to save our home. We first declared Chapter 13 Bankruptcy and are due to make the final payment in Sept! We thought that was the light at the end of the tunnel. But in the mean time I had lost my job and my husband’s income was not enough at the time to pay all bills we had. I still have not been able to find a job for the past two years. We started falling behind on our house payments because of unexpected medical bills, the payment also kept going up because of escrow and I was 3 months behind on mortgage payments at the time. In desperation I called a modification lawyer who told me that they could help and get our payments down to a reasonable amount and it should be taken care of with no problems, at that time they said to stop making any payments. The proceess took a year and Citi told the laywers we were denied and that they did not have to give us a reason. The layers did not do anything else to help. We have been able to in the mean time pay off all our debts except our car and started to put money in the savings as well as my husband getting a better paying job. Can we still fight this or try to get approved? We do not want to leave if we can save our house. It seems that Citi is unforgiving and will not help. My husband wants to start calling and hope to talk to someone without being transferred to the bankruptcy department. We are trying to see what we can do now before we get any notice.
Dear Susan,
Keep fighting, you can do this Susan!! You have now put yourself in a better position. Make sure you check your numbers before sending in your application so you know what your priorities are.
Let us know if we can be of service with The Loan Mod Guru you get a system that allows you to see what the bank will see before submitting – giving you more power and putting you in the drivers seat. Save Your Home the book also gives you tips to putting your package together. I hope this helps.
“People travel to wonder at the height of the mountains, at the huge waves of the seas, at the long course of the rivers, at the vast compass of the ocean, at the circular motion of the stars, and yet they pass by themselves without wondering.”
St. Augustine, 354 430
Expect ONLY Miracles and Question Authority,
Anna Cuevas
America’s Loan Modification Guru
#1 Bestselling author, Save Your Home http://www.saveyourhomethebook.com